I wish I can say I trust the food here, but the fact that I looked at the milk I ordered for my 16 month old after he drank it to find out that I was NOT just 1 DAY old but 1 MONTH old is disgusting. Utterly the integrity of the food here is trash. Not only do they not pay attention to EXPIRATION DATES but detail to the food QUALITY ultimately is not present. Will not return.
Atmosphere: 1
Food: 1
Service: 1
Kory Gibson
This is usually our go-to subway. Unfortunately, they don't seem to go by the hours posted. It states online and on their door 8am, but it is 11am now and they are just opened and not at all prepped. Sad.
Atmosphere: 2
Food: 5
Service: 2
Rob Williams
4 times Ive attempted to eat here. 4 TIMES. Plenty of staff. Not sure why so slow. I finally got to eat today. I ordered double meat turkey. Im honestly not sure how they could have put any less meat on it. I asked and was reassuered it was double.... I love Subway, just not this one.
Atmosphere: 5
Food: 1
Service: 1
Jerome Schoch (JT)
Waited 5 minutes before they even though about coming and helping us, then another 10 to get through all the mobile orders that had been piling
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Sandwich
Tiffany Pierce
I can't share how the food was as I never received it. Placed a order on the subway app to be picked up. The store is supposed to close at 9 I arrived at 745pm and they were closed. I called and asked if they were closed and the lady that answered was VERY RUDE and said yes there is only one employee. I had asked why the mobile ordering was still on and how to get a refund or how we were going to get our food. The lady said to bring it up with the APP. I had asked for her name and she hung up on me. The app never said they weren't accepting mobile orders or anything I paid on the app and it even said they were building our sandwiches nothing about the store being closed. I'm more upset that we ordered food and couldn't get it or a refund but more that the lady that was there was rude and hung up. Very unprofessional and we won't be ordering from there again we will be going in to get our refund.
Service: 1
Joseph Sabrowski
One person behind the counter, only been on the job 3 weeks, other person walked out on him. No supervisor or manager present. He was way behind and slow because he's so new. Very disappointing. However, he was pleasant and worked hard to take care of the customers.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: All-Pro Sweet Onion Teriyaki
Amber Underwood
Out of Flatbread and roastbeef. Instead of apologizing we were told to go to the other location. Great customer
Atmosphere: 1
Food: 1
Service: 1
Amber Irving
Out of Flatbread and roastbeef. Instead of apologizing we were told to go to the other location. Great customer
Atmosphere: 1
Food: 1
Service: 1
Joe Heinbaugh
Subways in rapid city should be shut down I have been to all of them in town terrible service across the board and what happened to the quality of your food it sucks shame on you subway get it together
MJS
The worst run Subway in Rapid. Go to any, but this one.
There was no veggie patty. Employees were quite rude as well.
Atmosphere: 1
Service: 1
Stormy Middleton
It's a subway. I wish they'd train their people better across the board. Bread was under-cooked, sandwich was falling apart before they even cut it, couldn't wrap it properly.Not trying to be rude, just, I used to work at a few different locations and it was a point of pride for me that I could close, cut, and wrap even the biggest sub and you could eat it without a fork. Haven't had a single subway sandwich that was prepared correctly since I worked there.
Atmosphere: 3
Food: 2
Service: 4
Michael Sleighter
Did a simple online order of steak and bacon, and sweet onion chicken teriyaki. Arrived at store to pick up and both male employees were complaining how they have to make lunch food for dinner customers and it’s stupid because they want to close. One employee had a big foot long Rambo knife on his hip and it look unprofessional. The sandwiches were made completely wrong and were disgusting it’s like they purposely mismatched the ingredients the steak had the sweet onion sauce and the chicken teriyaki had a gross mismatch of things and it was rotisserie chicken not even the right type. HORRIBLE EXPERIENCE
Atmosphere: 1
Food: 1
Service: 1
Destiny Flynn
my sister, mom, and i came into the store to get lunch after spending a nice afternoon together. the 3 employees there when we came in did not seem very busy. there was 1 elderly couple eating inside. the lettuce was wilted, the container the tomatoes were in was filthy with jalapeños and other stuff. just made me uncomfortable to be there. and makes me wonder what they were doing to leave the food area looking like that. and they didn’t ask us simple questions like “did you want that toasted” i usually don’t mind and i work in the service industry as well but i was very disappointed the least to say and that’s usually my favorite spot to go to.
Atmosphere: 3
Food: 3
Service: 2
A F.
This place needs a overhaul of new employees. They made the food wrong and then when we called told us they were to busy that we needed to come back tomorrow because they were to busy. It was my kids food as well. We went down to the location where all employees stood on there phones and the doors were locked! Mind you this was at 7:40pm. They then cursed us out through the door. I've managed in the food industry for a while and I know this should not be tolerated not only are they unprofessional, they are also making your busy lose money. Having the doors locked during business hours, and treating the customers the way they did. When orders get messed up all customers want is to be herd, and the mistake be corrected!
I wish I can say I trust the food here, but the fact that I looked at the milk I ordered for my 16 month old after he drank it to find out that I was NOT just 1 DAY old but 1 MONTH old is disgusting. Utterly the integrity of the food here is trash. Not only do they not pay attention to EXPIRATION DATES but detail to the food QUALITY ultimately is not present. Will not return.
Atmosphere: 1
Food: 1
Service: 1
This is usually our go-to subway. Unfortunately, they don't seem to go by the hours posted. It states online and on their door 8am, but it is 11am now and they are just opened and not at all prepped. Sad.
Atmosphere: 2
Food: 5
Service: 2
4 times Ive attempted to eat here. 4 TIMES. Plenty of staff. Not sure why so slow. I finally got to eat today. I ordered double meat turkey. Im honestly not sure how they could have put any less meat on it. I asked and was reassuered it was double.... I love Subway, just not this one.
Atmosphere: 5
Food: 1
Service: 1
Waited 5 minutes before they even though about coming and helping us, then another 10 to get through all the mobile orders that had been piling
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Sandwich
I can't share how the food was as I never received it. Placed a order on the subway app to be picked up. The store is supposed to close at 9 I arrived at 745pm and they were closed. I called and asked if they were closed and the lady that answered was VERY RUDE and said yes there is only one employee. I had asked why the mobile ordering was still on and how to get a refund or how we were going to get our food. The lady said to bring it up with the APP. I had asked for her name and she hung up on me. The app never said they weren't accepting mobile orders or anything I paid on the app and it even said they were building our sandwiches nothing about the store being closed. I'm more upset that we ordered food and couldn't get it or a refund but more that the lady that was there was rude and hung up. Very unprofessional and we won't be ordering from there again we will be going in to get our refund.
Service: 1
One person behind the counter, only been on the job 3 weeks, other person walked out on him. No supervisor or manager present. He was way behind and slow because he's so new. Very disappointing. However, he was pleasant and worked hard to take care of the customers.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: All-Pro Sweet Onion Teriyaki
Out of Flatbread and roastbeef. Instead of apologizing we were told to go to the other location. Great customer
Atmosphere: 1
Food: 1
Service: 1
Out of Flatbread and roastbeef. Instead of apologizing we were told to go to the other location. Great customer
Atmosphere: 1
Food: 1
Service: 1
Subways in rapid city should be shut down I have been to all of them in town terrible service across the board and what happened to the quality of your food it sucks shame on you subway get it together
The worst run Subway in Rapid. Go to any, but this one.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There was no veggie patty. Employees were quite rude as well.
Atmosphere: 1
Service: 1
It's a subway. I wish they'd train their people better across the board. Bread was under-cooked, sandwich was falling apart before they even cut it, couldn't wrap it properly.Not trying to be rude, just, I used to work at a few different locations and it was a point of pride for me that I could close, cut, and wrap even the biggest sub and you could eat it without a fork. Haven't had a single subway sandwich that was prepared correctly since I worked there.
Atmosphere: 3
Food: 2
Service: 4
Did a simple online order of steak and bacon, and sweet onion chicken teriyaki. Arrived at store to pick up and both male employees were complaining how they have to make lunch food for dinner customers and it’s stupid because they want to close. One employee had a big foot long Rambo knife on his hip and it look unprofessional. The sandwiches were made completely wrong and were disgusting it’s like they purposely mismatched the ingredients the steak had the sweet onion sauce and the chicken teriyaki had a gross mismatch of things and it was rotisserie chicken not even the right type. HORRIBLE EXPERIENCE
Atmosphere: 1
Food: 1
Service: 1
my sister, mom, and i came into the store to get lunch after spending a nice afternoon together. the 3 employees there when we came in did not seem very busy. there was 1 elderly couple eating inside. the lettuce was wilted, the container the tomatoes were in was filthy with jalapeños and other stuff. just made me uncomfortable to be there. and makes me wonder what they were doing to leave the food area looking like that. and they didn’t ask us simple questions like “did you want that toasted” i usually don’t mind and i work in the service industry as well but i was very disappointed the least to say and that’s usually my favorite spot to go to.
Atmosphere: 3
Food: 3
Service: 2
This place needs a overhaul of new employees. They made the food wrong and then when we called told us they were to busy that we needed to come back tomorrow because they were to busy. It was my kids food as well. We went down to the location where all employees stood on there phones and the doors were locked! Mind you this was at 7:40pm. They then cursed us out through the door. I've managed in the food industry for a while and I know this should not be tolerated not only are they unprofessional, they are also making your busy lose money. Having the doors locked during business hours, and treating the customers the way they did. When orders get messed up all customers want is to be herd, and the mistake be corrected!