Taco Bell

2700 Mt Rushmore Rd, Rapid City
(605) 388-0212

Recent Reviews

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David Hegstrum

The service at Taco Bell was awesome😎 the manager was very rude to the window guy who was being very nice and apologizing for his managers action, which was he shouldn't have🙏

Atmosphere: 4

Food: 5

Service: 5

Amelia Sandness

I ordered the 12 family taco pack w/ only cheese and sour cream, of which I know taco bell charges extra on condiments, but I open my meal and the portion of the meat was ridiculously small, like spreading butter on bread. My goodness how greedy can you guys be with money we pay for your food?! Unbelievable....poor service. Don't even deserve a star!!!

Seth Bednarz

Hardly ever receive napkins in my order and the regular quesadillas are always so messy in the bag also sometimes aren’t cooked all the way

Atmosphere: 2

Food: 2

Service: 1

Todd Clorox

January 01, 2025

My partner and I ventured to the Taco Bell on Cathedral Drive for lunch after work. The interior was clean and updated, gleaming under fluorescent lights that seemed just a little too bright--bright enough, perhaps, to illuminate secrets best left in shadow. Outside, a RCPD vehicle circled the building like a hawk eyeing its prey. A coincidence? An officer on lunch break? Or something more profound? This marked my second unsettlingly close encounter with RCPD that day. I took note, as one should.

We decided to split the Crispy Chicken Nuggets Deluxe Meal, a feast of decadence and excess: five crispy chicken nuggets with a choice of sauce, a crunchy taco, a Chalupa Supreme, seasoned fries, nacho cheese sauce, and a medium fountain drink. For the uninitiated, this is not just a meal but a ritual, a series of textures and flavors designed to challenge and satiate.

I requested a Doritos Locos Crunchy Taco instead of the standard offering, a harmless substitution--or so I thought.

As I placed the order, an employee who wasn't handling the register approached. He was an enigma of a man, his two-day stubble an ode to disarray, his eyes brimming with a wild, untamed knowledge. His voice boomed across the counter, echoing like a prophet issuing a decree: "We only have the Signature Bell Sauce."

It wasn't a request, nor an apology--it was a warning. I nodded, attempting to convey my acceptance. The Bell Sauce would suffice. But the man was unmoved. He repeated his proclamation, louder, as if the air itself had resisted carrying his words. Was he hard of hearing? Or was he trying to ensure that I truly understood?

Perhaps he knew something I did not. What could lie behind this strange absence of sauces? A supply chain issue? A disruption in the fabric of reality? Or was the Bell Sauce itself the only thing standing between us and an unspeakable doom?

I confirmed, out loud this time, that the Bell Sauce was fine. His reaction was... strange. His stance shifted as if bracing against an unseen force, his voice rising once more: "We only have Bell Sauce. Is that okay?"

I cannot stop wondering if I failed to decode the deeper meaning in his words, a message veiled in corporate jargon. Was I meant to heed his warning, to flee the premises while I still could?

We placed the order anyway. I chose a Diet Mountain Dew as my drink, a decision made not out of desire but necessity. As a Diet Coke and Coke Zero loyalist, this was no small compromise, but it had nothing to do with the establishment. It was a personal cross to bear.

When the food arrived, we discovered the Signature Bell Sauce was missing entirely. We had to request it, a minor inconvenience--but also an omen. Could it be that the sauce wasn't merely missing but intentionally withheld, a test of some kind? Or was it, perhaps, never meant to be delivered at all?

The meal itself was as expected: warm, flavorful, and acceptable in every way. The seasoned fries were crisp, the nuggets delightfully fried, and the Doritos Locos Crunchy Taco as vibrant as ever. Still, I left the Cathedral Drive Taco Bell with a lingering sense of unease, as though I had witnessed something I wasn't meant to see, felt the brush of something cosmic and unknowable.

Would I return? Certainly. But I will tread carefully, for the mysteries of the Bell Sauce and the ever-watchful gaze of the RCPD remain unsolved.

Atmosphere: 4

Food: 5

Service: 4

Steve Meana

It's cheap American version of Mexican food

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Ground Beef Burrito, Cinnamon Twists, Crunchy Taco

Garrett Buckingham

Hair in two separate tacos, on top of them being out of black beans which they always seem to be, and leaving out several customized ingredients that were extra. When we called they essentially said it was our fault for going there. Go to the one on North Street, even the manager of this store will tell you they’re better and used to train. To the manager of this store: get yourself and your employees to that training store, ASAP!

Food: 1

Javi G

Place was good. Door dash here alot. Tho I gave today's review a 2 star on service as me and my family witnessed two gentleman being rough with the food. And then we came back and one was scratching his head then touched the food. This is the first time I've seen such but overall it's a good place.

Atmosphere: 3

Food: 4

Service: 2

Sara Sprague

The Taco Bell’s in this area have all gone down hill recently, not that they were ever really great anyway. This is the second time we’ve had to wait over 30 minutes for FAST FOOD, the first time at this specific location, the first time it happened, was at the Stumer Taco Bell. My husband walked in and ordered two Luce Cravings Boxes, at 5:28 pm. And was still waiting for his food at 5:55 pm. I got tired of waiting so I called the store itself and told them my husband has been waiting for a half an hour for his food. She asked his name. Told her, “we’re making that order right now.” The cashier made sure to tell my husband “tell your wife thanks for calling” when she handed him our food. I know Taco Bell isn’t the most refined restaurant but if you wanna keep calling yourself “fast food” you might consider hiring more employees to make it “fast food”, and maybe consider hiring people that don’t throw attitude at the customers who are paying their paycheck. This Taco Bell location used to be good but it’s gone way done hill. 0/5 do not recommend unless you have all day to wait and like dealing with rude employees.

Robert nd

Great. I l9ve taco bell.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ground Beef Burrito, Nachos, Crunchy Taco

randy willard

Order went to wrong taco bell not the one i checked in at. They didn't care at customer service. Didn't even acknowledge my help request

Atmosphere: 5

Food: 1

Service: 5

Blackout Chris

Love their steak soft tacos

Atmosphere: 5

Food: 5

Service: 5

Frances Mackey

The workers were very nice! But they didn't put any napkins in the Togo bag. We went through the drive-through so I can't say how the atmosphere was.

Food: 5

Service: 3

Recommended dishes: Cinnamon Twists, Taco Supreme, Nacho Fries

Andrew Kiner

Asked for a water 3 times. They make the water and leave it at the soda machine. Been sitting here for 5 minutes and they just take

Atmosphere: 1

Food: 1

Service: 1

Alanna Turnbaugh

just stopped for a quick bit, very good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ground Beef Burrito, Nachos, Mexican Pizza

theredcoat

Usually this place is really good about making sure orders are correct. However as of late there have been issues. Today I ordered, nothing at all what I ordered did I get. I called, they acknowledged the mess up. I tell them again what the order is politely, these things happen. I arrive. They give me the corrected order. But it was still missing what I actually ordered. I go back in and again, politely ask for the missing item. I get home, hoping what I ordered is correct. It is still wrong. I’m not going back on the basis, 3 times they messed a simple order up. In a row. They’re not busy at all. 2 people in the lobby and 5 staff members working.

I’m not sure what’s going on. Perhaps more in depth training is needed. So please check your bags, not that you should have to.

Please note the staff were nothing but pleasant this whole time.

Atmosphere: 3

Food: 2

Service: 3

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