Very disappointed with our experience this evening. My husband ordered two Dirt Worm ice creams for our toddlers at the drive thru and when the staff came to deliver them, they suddenly told him it was cash only because their card machine was down — something he was never told when ordering. He explained that he didn’t have cash and asked if they could still give the ice cream to the kids, given the situation. Instead, they refused and took them back, leaving him to drive away with two crying toddlers. Poor communication and even worse customer service. We’ve been loyal customers, all summer long — this wasn’t about getting free ice cream, it was about doing the right thing.
Atmosphere: 1
Food: 1
Service: 1
Carrie Brown
Delicious ice cream treats and really helpful service. The answered questions about the various options to help us make our selections.
Atmosphere: 5
Food: 5
Service: 5
Heather Smit
My ice cream is delicious!! Friendly staff fast service.
Atmosphere: 5
Food: 5
Service: 5
Makayla Van Regenmorter
They were amazing!! They got 9 avalanches I ordered out fast and a timely manner. They are overall a very wonderful group of people. Thank you for your fantastic service ❤️
Atmosphere: 5
Food: 5
Service: 5
Melissa Wagner
I LOVE that I can get a gluten free ice cream cone here! Until I came here, I have always needed to get a sundae when getting ice cream. So thank you so much for offering GF cones!! AND the ice cream is so delicious!
Atmosphere: 5
Food: 5
Service: 5
Riley Van Dyke
Superb
Atmosphere: 5
Food: 5
Service: 5
Jade Buttweiler
The ice cream is my favorite in town:)
Atmosphere: 5
Food: 5
Service: 5
Beth
Best costumer service!!
Atmosphere: 5
Food: 5
Service: 5
Davis Stumbo
Never been here until a work trip brought me to town. It had a unique enough look that I had to try it out. I enjoyed their avalanche ice cream treats. I didn't think the food quality is that great but at least they have food options.
Atmosphere: 5
Food: 3
Service: 5
Lauren Wherry
My go to when I need some ice cream! Always fantastic
Staff is fantastic and the avalanches are wonderful!
Atmosphere: 5
Food: 5
Service: 5
Sherri Meyers
The chocolate shake is the best! The service is always friendly too!
Atmosphere: 5
Food: 5
Service: 5
Gracie Hood
This is a great location! Friendly staff, great food and the best ice cream!
Atmosphere: 5
Food: 5
Service: 5
David Fergen
Probably my favorite one to go to! Anton killed the chicken nugs I ordered last week too! He's got skills!
Atmosphere: 5
Food: 5
Service: 5
Karen Roth
Everything is great, until the server hands you a device that asks for a tip. This is a drive-through. People who hand out food at a drive-through should not expect a tip.
Very disappointed with our experience this evening. My husband ordered two Dirt Worm ice creams for our toddlers at the drive thru and when the staff came to deliver them, they suddenly told him it was cash only because their card machine was down — something he was never told when ordering. He explained that he didn’t have cash and asked if they could still give the ice cream to the kids, given the situation. Instead, they refused and took them back, leaving him to drive away with two crying toddlers. Poor communication and even worse customer service. We’ve been loyal customers, all summer long — this wasn’t about getting free ice cream, it was about doing the right thing.
Atmosphere: 1
Food: 1
Service: 1
Delicious ice cream treats and really helpful service. The answered questions about the various options to help us make our selections.
Atmosphere: 5
Food: 5
Service: 5
My ice cream is delicious!! Friendly staff fast service.
Atmosphere: 5
Food: 5
Service: 5
They were amazing!! They got 9 avalanches I ordered out fast and a timely manner. They are overall a very wonderful group of people. Thank you for your fantastic service ❤️
Atmosphere: 5
Food: 5
Service: 5
I LOVE that I can get a gluten free ice cream cone here! Until I came here, I have always needed to get a sundae when getting ice cream. So thank you so much for offering GF cones!! AND the ice cream is so delicious!
Atmosphere: 5
Food: 5
Service: 5
Superb
Atmosphere: 5
Food: 5
Service: 5
The ice cream is my favorite in town:)
Atmosphere: 5
Food: 5
Service: 5
Best costumer service!!
Atmosphere: 5
Food: 5
Service: 5
Never been here until a work trip brought me to town. It had a unique enough look that I had to try it out.
I enjoyed their avalanche ice cream treats.
I didn't think the food quality is that great but at least they have food options.
Atmosphere: 5
Food: 3
Service: 5
My go to when I need some ice cream! Always fantastic
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Staff is fantastic and the avalanches are wonderful!
Atmosphere: 5
Food: 5
Service: 5
The chocolate shake is the best! The service is always friendly too!
Atmosphere: 5
Food: 5
Service: 5
This is a great location! Friendly staff, great food and the best ice cream!
Atmosphere: 5
Food: 5
Service: 5
Probably my favorite one to go to! Anton killed the chicken nugs I ordered last week too! He's got skills!
Atmosphere: 5
Food: 5
Service: 5
Everything is great, until the server hands you a device that asks for a tip. This is a drive-through. People who hand out food at a drive-through should not expect a tip.
Atmosphere: 1
Food: 5
Service: 5
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