Boki Gelato Italian Artisan Ice Cream

5000 W Empire Pl, Sioux Falls
(605) 521-6542

Recent Reviews

meggan schumacher

Once I had one of my associates come to me saying there is a man drooling while sleeping on the job so i proceeded to go down to this gelato place and wake sir up lmao. I do not recommend this place what so ever. I just tried to buy a hotdog and she told me all they have is lemonade which made no sense. Anyway, I just asked for a small coke and then she proceeds to ring up these girls behind me so I just walked away. Absolutely ridiculous service.

Meggan S.

Once I had one of my associates come to me saying there is a man drooling while sleeping on the job so i proceeded to go down to this gelato place and wake sir up lmao. I do not recommend this place what so ever. I just tried to buy a hotdog and she told me all they have is lemonade which made no sense. Anyway, I just asked for a small coke and then she proceeds to ring up these girls behind me so I just walked away. Absolutely ridiculous service.

Leah D.

Amazing flavors. Outstanding service. We've been to Sicily and Boki is pretty close to our experience !!! Definitely recommend. I get some every time we're in town!!!

Mark Grey

Love this place! Great Gelato, and cheese cake on a stick!

Konrad Schmidt-Grimminger

Owner is a super great guy and very friendly. The gelato was amazing!

Yoo Yoo !

So delicious ice cream, so many different flavor, good costumer serviceGood job guys ?

Keil

Specifically went to the mall THREE TIMES to try this gelato and wasn’t able to due to poor customer service. The first time I went it was an hour before the mall closed and the worker had already closed most of the store down. ( the look on his face when I asked what time they close told me he probably wasn’t supposed to have closed shop yet) And then the last two times I was there during the day and there was no one behind the counter for OVER AN HOUR!! There was no sign that said they stepped out or anything so I sat there and waited thinking they would come out from the back but nope! I asked the worker at Nestle cookies next door amd she said that it’s very common for your staff to do that and shut down early. NEVER AGAIN!!!

Ghazi

So delicious ice cream, so many different flavor, good costumer serviceGood job guys ?

Corey Larson

Ridiculous. The worker said he didn't know how to make a funnel cake. He said they had the stuff to make it but he didnt know how to make it. He was the only one working. Go anywhere but here. Chili's is accross the street. This place is better off closed.

Amy Hartman

Is this open? Drove out there tonight, the 6 options looked old. Lemons out as decor were rotten. Oh, did I mention NOONE WAS THERE TO WAIT ON US? We even knocked on the counter and spoke loudly...NOTHING!

Sarah Hunter

Poor customer service, stood their for almost 30 minutes I only got service after my dad came in and his excuse was he didn’t see me when I watched as he peeked at the counter a few times

Arizona Phoenix

Scary old and moldy popcorn! You to cheap to pop fresh popcorn. Sunday around 1 pm. The popcorn was 3 to 5 days old. Been sitting for days.Nasty!

Amy Watson

Is this open? Drove out there tonight, the 6 options looked old. Lemons out as decor were rotten. Oh, did I mention NOONE WAS THERE TO WAIT ON US? We even knocked on the counter and spoke loudly...NOTHING!

Joel Garcia

No one was there to help serve customers.This was during noon, returned an hour later and still no worker to be found.many customers were trying to purchase but no one was there.one customer waited but instead they went to nestle.why make the popcorn and not sell it.

bing bong

I wish i could give zero stars. When i went up to order a medium popcorn witch said it was $2.99, the guy ended up charging me $5.41. he looked at the cash in my hand and saw how much i had, their popcorn was absolutely gross. It was stale and it had a horrible taste. Please never go here its not worth it. You should to auntie annes or nestle toll house instead. DO NOT COME HERE

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Boki Gelato Italian Artisan Ice Cream

5000 W Empire Pl, Sioux Falls, SD 57106
(605) 521-6542