So I went in around 6pm and thier lobby doors were closed garbage bags were left outside it looked as if they were closing their lobby early if there is a staff shortage I understand but this isn't the first , or second time this has happened to me this is the 4 time this has happened three the year I was told the lobby was closed due to staff shortage but I am beginning to think after the 3rd time that it's just staff being lazy and not wanting to deal with customers. I ended up driving to the burgerking on russel the food was great it was hot and fresh and customer service was great they made up for my inconvenience.
Service: 1
Todd McGough
No greeting, my order was messed up, no apology, this place is sorely lacking in customer service I wait a while to go back in nothing changes, no smile no greeting they act like you're there for them not the other way around
Atmosphere: 1
Food: 1
Service: 1
James Murphy
If you stop at this location avoid doing so in the evening. The crew is the absolute worst. We special order a couple sandwiches because of food allergies, and the person allergic has once more had to either go without or order from somewhere else. The special instructions are either missed or outright ignored. This is a regular thing with this store. Either the food is wrong or something is forgotten. Not going to bother any longer. Thanks for NOTHING BK
Atmosphere: 1
Food: 1
Service: 1
David Hrdlicka
Everything is good, not sure of the timing but floors could have been cleaner.
Atmosphere: 4
Food: 5
Service: 5
Faith Aguirre
Workers seem like they don’t know how to do their jobs. Manager came barking at the window because the EMPLOYEES don’t know how to do their jobs.
Atmosphere: 1
Food: 1
Service: 1
Deloris Watts
Well, I ordered the $5 duo, whopper jr. and told them to go heavy on the onions. What a joke. I won't be eating there again. Charged me extra for the onions and when I got home, their sure wasn't any heavy on the onions. What a rip off.
Food: 2
Service: 4
Isai Del Cid
Great overall
Atmosphere: 5
Food: 5
Service: 5
Google User
Slowest drive up service on earth. Ordered a whopper jr and waited over 15 minutes. Ridiculous wait and the staff was rude.
Atmosphere: 2
Food: 2
Service: 1
Alexander Witt
I really appreciated the deals during Walmart+ week 2025. I took advantage of about 5 breakfast sandwiches and 5 junior whoppers over the course of the week. The last trip I did on the day before the promotion ends, I wake up with foodborne illness. I saw only 2 people on all my stays and the one guy was always providing prompt service. Something tells me my food was not handled with care which is why I'm now vomiting my brains out on a Sunday. I will continue to avoid this place at all cost as I was prior to the deals as I never come here for food. *Edited after discussion with same guy who helped during that week. 🤝*
Atmosphere: 5
Food: 1
Service: 5
Jen Marie
Quite possibly the worst $5 breakfast sandwich I've ever had...hard on outside lukewarm after unwrapping on my way out. No one answered phone...
Restaurant very clean, friendly employees, and good deals on the app.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Jasmine Pike
Definitely have food poisoning after eating the chicken fries. Feels like im dying.
Food: 1
Rebel Radio (ivory loaded)
My son and I come every morning before dropping off at school. The staff is amazing and we never have any problems with the food. The manager is also very helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Steven Larson
Asked for the medium bacon, cheese and egg croissant, got instead a sausage, egg and cheese. Medium potatoe oles and they were cold! Probably won't eat here again! There attention to detail not the best!
So I went in around 6pm and thier lobby doors were closed garbage bags were left outside it looked as if they were closing their lobby early if there is a staff shortage I understand but this isn't the first , or second time this has happened to me this is the 4 time this has happened three the year I was told the lobby was closed due to staff shortage but I am beginning to think after the 3rd time that it's just staff being lazy and not wanting to deal with customers. I ended up driving to the burgerking on russel the food was great it was hot and fresh and customer service was great they made up for my inconvenience.
Service: 1
No greeting, my order was messed up, no apology, this place is sorely lacking in customer service I wait a while to go back in nothing changes, no smile no greeting they act like you're there for them not the other way around
Atmosphere: 1
Food: 1
Service: 1
If you stop at this location avoid doing so in the evening. The crew is the absolute worst. We special order a couple sandwiches because of food allergies, and the person allergic has once more had to either go without or order from somewhere else. The special instructions are either missed or outright ignored. This is a regular thing with this store. Either the food is wrong or something is forgotten. Not going to bother any longer. Thanks for NOTHING BK
Atmosphere: 1
Food: 1
Service: 1
Everything is good, not sure of the timing but floors could have been cleaner.
Atmosphere: 4
Food: 5
Service: 5
Workers seem like they don’t know how to do their jobs. Manager came barking at the window because the EMPLOYEES don’t know how to do their jobs.
Atmosphere: 1
Food: 1
Service: 1
Well, I ordered the $5 duo, whopper jr. and told them to go heavy on the onions. What a joke. I won't be eating there again. Charged me extra for the onions and when I got home, their sure wasn't any heavy on the onions. What a rip off.
Food: 2
Service: 4
Great overall
Atmosphere: 5
Food: 5
Service: 5
Slowest drive up service on earth. Ordered a whopper jr and waited over 15 minutes. Ridiculous wait and the staff was rude.
Atmosphere: 2
Food: 2
Service: 1
I really appreciated the deals during Walmart+ week 2025. I took advantage of about 5 breakfast sandwiches and 5 junior whoppers over the course of the week. The last trip I did on the day before the promotion ends, I wake up with foodborne illness. I saw only 2 people on all my stays and the one guy was always providing prompt service. Something tells me my food was not handled with care which is why I'm now vomiting my brains out on a Sunday. I will continue to avoid this place at all cost as I was prior to the deals as I never come here for food. *Edited after discussion with same guy who helped during that week. 🤝*
Atmosphere: 5
Food: 1
Service: 5
Quite possibly the worst $5 breakfast sandwich I've ever had...hard on outside lukewarm after unwrapping on my way out. No one answered phone...
Food: 1
Service: 1
Restaurantji Recommends
Restaurant very clean, friendly employees, and good deals on the app.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Definitely have food poisoning after eating the chicken fries. Feels like im dying.
Food: 1
My son and I come every morning before dropping off at school. The staff is amazing and we never have any problems with the food. The manager is also very helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Asked for the medium bacon, cheese and egg croissant, got instead a sausage, egg and cheese.
Medium potatoe oles and they were cold! Probably won't eat here again! There attention to detail not the best!
Atmosphere: 2
Food: 2
Service: 2
Pretty good food
Atmosphere: 4
Food: 5
Service: 5
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