Went through the drive thru at 5:30 on a Sunday. It was not busy. Zoe was at the window. We ordered a double whopper, 2 melts, 2 whoppers, chicken fries, fries and a frozen coke. We did not receive 1/2 of the order. Zoe did not read back the order so we did not know she had it incorrect. At the window she was busy on her cell phone for a bit then opened the window, grabbed the card played with her phone, gave the card back, played with her phone then shoved the food out the window and disappeared on her phone again. It seems we were interfering in her phone time and we are sorry for that. We checked the bag and we were missing a whopper, fries and we realized we did not get the coke either. We did not get a receipt so unsure if we were charged for it but simple math says probably not. We went to the other BK on the way home and got the rest of the order at store 8816.
I get it's hard to find good employees but a simple hello at the window, maybe asking if we need anything etc would have been nice. Maybe the window is not the best place for Zoe. Maybe a spot in the back of the house where she can play on her phone and not be bothered by customers would be better so when we want to ask for ketchup we can and not be dismissed.
Atmosphere: 1
Food: 4
Service: 1
Тимур Сисоєв
This is my first time there and I liked everything The service is good in its own way the food is very tasty The atmosphere is good and it deserves 5 stars I recommend it to everyone!
Atmosphere: 5
Food: 5
Service: 5
Lloyd McKibban Jr
Just went through the drive through. I ordered the Texas Double whopper sandwich. I'm on my way to work and opened the wrapper and got a regular whopper, which I was charged $10.50 for. I can't go back because I'll be late for work. You literally have one job to do. I won't be back.
Food: 2
Service: 1
Orlando Bain
Pull up to the drive thru and there’s one car in each lane. I waited 7 minutes and finally heard the first car get greeted. All I wanted was a soda. Figured I would just go inside. So I back up and go inside. I stood at the counter for 5 mins and had 3 employees walk by and didn’t even acknowledge me so I just walked out. I could see his location closing soon
O Bain
Pull up to the drive thru and there’s one car in each lane. I waited 7 minutes and finally heard the first car get greeted. All I wanted was a soda. Figured I would just go inside. So I back up and go inside. I stood at the counter for 5 mins and had 3 employees walk by and didn’t even acknowledge me so I just walked out. I could see his location closing soon
Jerry Grimes
Open until 10pm, arrived at 9pm and they said they were closed.. All the lights were on.. ???
Service: 1
Tyrannotitan
The food is good, staff is chill and do their job well, but the place is kinda disgusting.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Triple Whopper
Ellie Oolman
I ordered through the app thinking the food would be ready so I could eat over my 30 minute lunch. I get there and they tell me to pull around. I spent HALF my lunch just waiting for food, only for them to tell me they forgot about me. Thanks but that doesn’t help the fact that I can’t eat my food anymore. The burgers are always too saucy and the fries are never warm.
Sebastian Garcia
The food is good, staff is chill and do their job well, but the place is kinda disgusting.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Double Whopper
Wm J Evans
Not my idea of a well managed Restaurant! Dirty dining room and bathroom. They neglect the walk in customers.
Not my idea of a well managed Restaurant! Dirty dining room and bathroom. They neglect the walk in customers.
Atmosphere: 2
Food: 3
Service: 4
Elijah Scarson
I don't go here often mostly because of how high the prices are. We only went this time because we had a paper coupon that came in the mail. The service was fairly quick and the food was decent but the restaurant itself wasn't clean it looked like it hadn't been cleaned from the previous day. Overall it wasn't awful but definitely far from great.
Atmosphere: 2
Food: 3
Service: 4
Kay Plucker
BK works with Upside app for % cash back.
Atmosphere: 3
Food: 4
Service: 5
Gary Davis
Fast, cheap food.
angel keezer
Ordered a whopper Jr. With only pickles and cheese. They didn't give us one so we went back and waited 20 mins for a whopper Jr with everything. They got the bacon melt wrong we ordered too. Wasted $18. Thanks guys.
Went through the drive thru at 5:30 on a Sunday. It was not busy. Zoe was at the window. We ordered a double whopper, 2 melts, 2 whoppers, chicken fries, fries and a frozen coke. We did not receive 1/2 of the order. Zoe did not read back the order so we did not know she had it incorrect. At the window she was busy on her cell phone for a bit then opened the window, grabbed the card played with her phone, gave the card back, played with her phone then shoved the food out the window and disappeared on her phone again. It seems we were interfering in her phone time and we are sorry for that. We checked the bag and we were missing a whopper, fries and we realized we did not get the coke either. We did not get a receipt so unsure if we were charged for it but simple math says probably not. We went to the other BK on the way home and got the rest of the order at store 8816.
I get it's hard to find good employees but a simple hello at the window, maybe asking if we need anything etc would have been nice. Maybe the window is not the best place for Zoe. Maybe a spot in the back of the house where she can play on her phone and not be bothered by customers would be better so when we want to ask for ketchup we can and not be dismissed.
Atmosphere: 1
Food: 4
Service: 1
This is my first time there and I liked everything The service is good in its own way the food is very tasty The atmosphere is good and it deserves 5 stars I recommend it to everyone!
Atmosphere: 5
Food: 5
Service: 5
Just went through the drive through. I ordered the Texas Double whopper sandwich. I'm on my way to work and opened the wrapper and got a regular whopper, which I was charged $10.50 for. I can't go back because I'll be late for work. You literally have one job to do. I won't be back.
Food: 2
Service: 1
Pull up to the drive thru and there’s one car in each lane. I waited 7 minutes and finally heard the first car get greeted. All I wanted was a soda. Figured I would just go inside. So I back up and go inside. I stood at the counter for 5 mins and had 3 employees walk by and didn’t even acknowledge me so I just walked out. I could see his location closing soon
Pull up to the drive thru and there’s one car in each lane. I waited 7 minutes and finally heard the first car get greeted. All I wanted was a soda. Figured I would just go inside. So I back up and go inside. I stood at the counter for 5 mins and had 3 employees walk by and didn’t even acknowledge me so I just walked out. I could see his location closing soon
Open until 10pm, arrived at 9pm and they said they were closed.. All the lights were on.. ???
Service: 1
The food is good, staff is chill and do their job well, but the place is kinda disgusting.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Triple Whopper
I ordered through the app thinking the food would be ready so I could eat over my 30 minute lunch. I get there and they tell me to pull around. I spent HALF my lunch just waiting for food, only for them to tell me they forgot about me. Thanks but that doesn’t help the fact that I can’t eat my food anymore. The burgers are always too saucy and the fries are never warm.
The food is good, staff is chill and do their job well, but the place is kinda disgusting.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Double Whopper
Not my idea of a well managed Restaurant! Dirty dining room and bathroom. They neglect the walk in customers.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Not my idea of a well managed Restaurant! Dirty dining room and bathroom. They neglect the walk in customers.
Atmosphere: 2
Food: 3
Service: 4
I don't go here often mostly because of how high the prices are. We only went this time because we had a paper coupon that came in the mail. The service was fairly quick and the food was decent but the restaurant itself wasn't clean it looked like it hadn't been cleaned from the previous day. Overall it wasn't awful but definitely far from great.
Atmosphere: 2
Food: 3
Service: 4
BK works with Upside app for % cash back.
Atmosphere: 3
Food: 4
Service: 5
Fast, cheap food.
Ordered a whopper Jr. With only pickles and cheese. They didn't give us one so we went back and waited 20 mins for a whopper Jr with everything. They got the bacon melt wrong we ordered too. Wasted $18. Thanks guys.
Atmosphere: 1
Food: 1
Service: 1
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