They get the food done but I have had several instances where the service was not good. I understand it’s a fast food place and that some grace is needed but they were very rude to my wife who is hearing impaired. She was picking up an order and could not hear them so she said she was hearing impaired and drove to the window. As she drove up she could tell and read their lips that they were being rude towards her and making fun of her. Outside of the service that needs some major improvement there has been a few ordering issues where what they said they had available they didn’t.
Atmosphere: 2
Food: 4
Service: 2
Kelly
They have never gotten my order wrong. Always friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
george
Best food the side of 10th Street best management the side of 10th
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Cheeseburger
bradley Larson
Decided to stop and grab the steakhouse whopper on march 20th, Hands down best burger King I've ever had, customer service was a1 definitely the most comfortable I've ever been eating at burger King, would highly recommend this location and who ever was working the windows around 410pm on March 20th deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Michael Dornes
Nasty food from nasty people
Atmosphere: 1
Food: 1
Service: 1
Kayleigh Johnson
Went through the drive thru earlier today, service was fast, my food was fresh, and customer service was excellent; en par to usual bk👏
Atmosphere: 5
Food: 5
Service: 5
Matthew Dial
Missing items from the order, drinks were 99% ice, food that was received was room temperature at best, chicken fries were dry like boot leather. Night shift employees here honestly don’t care at all while likely thinking they should be paid more while doing poor job. TLDR: avoid this place after 5pm.
Atmosphere: 1
Food: 1
Service: 1
Jeff Bakker
This is by far the worst BK in Sufu. My family lives close by and we keep giving them second chances. I am not sure why. The food is always cold right out of the bag. Don't even think about trying to drive home the 4 blocks and expect the food to still be at least warm, let alone hot! HA HA. Then you have to hope you get everything you payed for!! 3 out of 5 times we are missing something. Its consistently terrible i cant even believe it. It truly is embarrassing for the BK owner in town. Spend your money elsewhere. You have been warned!!
Atmosphere: 1
Food: 1
Service: 1
Heather Sand
Customer service is awful I asked if there ice cream machine was working and they hung up🧐
Food is not what it use to be ,still like it better than McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Maya Polanco
wonderful service from Jayden, it was our first time inside with our son and it was the best experience!
Service: 5
Lisa Norberg
Maria is one of the managers there in the morning. She is always so pleasant and a ray of sunshine to your early morning. Kudos to her. Love to see her every morning!!
This location is clearly struggling
They get the food done but I have had several instances where the service was not good. I understand it’s a fast food place and that some grace is needed but they were very rude to my wife who is hearing impaired. She was picking up an order and could not hear them so she said she was hearing impaired and drove to the window. As she drove up she could tell and read their lips that they were being rude towards her and making fun of her. Outside of the service that needs some major improvement there has been a few ordering issues where what they said they had available they didn’t.
Atmosphere: 2
Food: 4
Service: 2
They have never gotten my order wrong. Always friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Best food the side of 10th Street best management the side of 10th
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Cheeseburger
Decided to stop and grab the steakhouse whopper on march 20th, Hands down best burger King I've ever had, customer service was a1 definitely the most comfortable I've ever been eating at burger King, would highly recommend this location and who ever was working the windows around 410pm on March 20th deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Nasty food from nasty people
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru earlier today, service was fast, my food was fresh, and customer service was excellent; en par to usual bk👏
Atmosphere: 5
Food: 5
Service: 5
Missing items from the order, drinks were 99% ice, food that was received was room temperature at best, chicken fries were dry like boot leather. Night shift employees here honestly don’t care at all while likely thinking they should be paid more while doing poor job. TLDR: avoid this place after 5pm.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst BK in Sufu. My family lives close by and we keep giving them second chances. I am not sure why. The food is always cold right out of the bag. Don't even think about trying to drive home the 4 blocks and expect the food to still be at least warm, let alone hot! HA HA. Then you have to hope you get everything you payed for!! 3 out of 5 times we are missing something. Its consistently terrible i cant even believe it. It truly is embarrassing for the BK owner in town. Spend your money elsewhere. You have been warned!!
Atmosphere: 1
Food: 1
Service: 1
Customer service is awful I asked if there ice cream machine was working and they hung up🧐
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Food is not what it use to be ,still like it better than McDonald's.
Atmosphere: 3
Food: 3
Service: 3
wonderful service from Jayden, it was our first time inside with our son and it was the best experience!
Service: 5
Maria is one of the managers there in the morning. She is always so pleasant and a ray of sunshine to your early morning. Kudos to her. Love to see her every morning!!
Food: 5
Service: 5
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Atmosphere: 4
Food: 1
Service: 1
Threw my food at me
Atmosphere: 1
Food: 3
Service: 1
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