I have only been to this Chipotle once so decided to try it again. The place was filthy. We should have left but thought we’d try it. Dirty tables, dirty counter, dirty grill and mess of the soda station. I was really shocked. Still people were in line to eat. The guy that sat down next to us said he was glad his wife wasn’t along because she would have walked out. I ordered a bowl with white rice. The rice was rock hard. They made me a new one with brown rice, that was hard to. I couldn’t eat it. My husband had a bug fall out of his burrito. Please someone look at all your reviews and clean this place up. You have a prime location. I hate to complain but this was really bad. Yikes
Atmosphere: 1
Food: 1
Service: 2
Angel Beshara
Me and my fiance picked up an order with them. I had a burrito and he had a bowl. The lady that gave us the food was so rude. There were atleast 5 people working and only one doing any work. The rest were just standing around. She didn’t say anything and slammed the door when she handed us the food for the first time. I checked the bag and the lady gave me a bowl instead of a burrito and had it all wrong. I am also allergic to a spice there, I can only have it made a certain way and it was never a problem before. When we turned around we noticed she forgot our chips and all of our dip. She remade it but gave us such bad attitude. I am very disappointed with the service.
J J Gordon
Went in around 11am, everyone looked at me and said nothing. I waited about 7 min for someone to say hello and start helping me.
The food is ok now days.
Atmosphere: 3
Food: 3
Service: 2
Top G
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Andrea Juell
I ordered online and they took my order and made it incorrectly. After I looked at it, I went inside and they told me they were out of veggies so they just didn't put any in. I would've bought food elsewhere if I had known that. Would not recommend getting food here
Food: 1
Francisco Alvarado
Barley any meat. My family took my Latino card away for expecting this to be good
Atmosphere: 4
Food: 2
Service: 4
Tim Duerkop
This chipotle is filthy. The grill looked like it had never been cleaned. There was mess everywhere counters/floors. They dragged my tinfoil through the mess. Someone is going to get sick. I forgot to mention the lettuce. It was old and wilted. TERRIBLE.
Atmosphere: 1
Food: 3
Service: 2
Teresa Schott
Great food. Clean place to eat.
Atmosphere: 5
Food: 5
Service: 5
Will Jenkins
The store was noticeably dirty, and I waited quite a while before anyone even acknowledged I was there. After finally getting my food, I became violently ill within an hour of eating it. I tried to report this through the official Chipotle website, but their system wouldn’t allow me to submit the complaint. Very disappointed and concerned about the food safety and overall experience at this location.
Atmosphere: 1
Food: 1
Service: 1
Dan Nordmann
After Boatright took over the quality has gone downhill. Since last summer I was disappointed that they didn't have veggies on several occasions. The drink fountain runs out. The employees loudly play their own music in the kitchen ruining the customer experience. I've been a faithful customer for more than 15 years and this very noticeable change has me definitely looking for a Qdoba or something else when it's time for a veggie bowl.
All wonderful but it was right after lunch and looked really dirty. Many open tables to sit but they were all dirty. I put my sack under my food to eat. It made the food unappetizing
Atmosphere: 3
Food: 5
Service: 4
B H
We ordered 4 burrito bowls and 1 burrito. Every bowl and burrito was missing something from the order and the portions were small, and the food was cold. Very disappointing. After complaining they offer 5 free drinks. That’s what I get for spending over $60, 5 free drinks. Lame!
Food: 2
Service: 1
Ben Wipf
Food was good, but lots of things were out - lettuce, ice for pop machine, forks, 10 of the 12 drinks were empty, garbages were full and tables weren’t clean, bathrooms were dirty too. Guac and queso toppings were very expensive.
Kid-friendliness: They have a couple kids menu items
What a joke. No ice. No forks. Lol. Ate our burrito bowl with a spoon.
Atmosphere: 2
Food: 4
Service: 1
Dustin Ter Horst
No ice, no forks, dirty with trash everywhere, food was far from fresh. Over half the pieces of "steak" in my meal were pure fat. Won't be going back for a while, hope they can get it straightened out some day.
I have only been to this Chipotle once so decided to try it again. The place was filthy. We should have left but thought we’d try it. Dirty tables, dirty counter, dirty grill and mess of the soda station. I was really shocked. Still people were in line to eat. The guy that sat down next to us said he was glad his wife wasn’t along because she would have walked out.
I ordered a bowl with white rice. The rice was rock hard. They made me a new one with brown rice, that was hard to. I couldn’t eat it. My husband had a bug fall out of his burrito. Please someone look at all your reviews and clean this place up. You have a prime location. I hate to complain but this was really bad. Yikes
Atmosphere: 1
Food: 1
Service: 2
Me and my fiance picked up an order with them. I had a burrito and he had a bowl. The lady that gave us the food was so rude. There were atleast 5 people working and only one doing any work. The rest were just standing around. She didn’t say anything and slammed the door when she handed us the food for the first time. I checked the bag and the lady gave me a bowl instead of a burrito and had it all wrong. I am also allergic to a spice there, I can only have it made a certain way and it was never a problem before. When we turned around we noticed she forgot our chips and all of our dip. She remade it but gave us such bad attitude. I am very disappointed with the service.
Went in around 11am, everyone looked at me and said nothing. I waited about 7 min for someone to say hello and start helping me.
The food is ok now days.
Atmosphere: 3
Food: 3
Service: 2
Terrible service
Atmosphere: 1
Food: 1
Service: 1
I ordered online and they took my order and made it incorrectly. After I looked at it, I went inside and they told me they were out of veggies so they just didn't put any in. I would've bought food elsewhere if I had known that. Would not recommend getting food here
Food: 1
Barley any meat. My family took my Latino card away for expecting this to be good
Atmosphere: 4
Food: 2
Service: 4
This chipotle is filthy. The grill looked like it had never been cleaned. There was mess everywhere counters/floors. They dragged my tinfoil through the mess. Someone is going to get sick. I forgot to mention the lettuce. It was old and wilted. TERRIBLE.
Atmosphere: 1
Food: 3
Service: 2
Great food. Clean place to eat.
Atmosphere: 5
Food: 5
Service: 5
The store was noticeably dirty, and I waited quite a while before anyone even acknowledged I was there. After finally getting my food, I became violently ill within an hour of eating it. I tried to report this through the official Chipotle website, but their system wouldn’t allow me to submit the complaint. Very disappointed and concerned about the food safety and overall experience at this location.
Atmosphere: 1
Food: 1
Service: 1
After Boatright took over the quality has gone downhill. Since last summer I was disappointed that they didn't have veggies on several occasions. The drink fountain runs out. The employees loudly play their own music in the kitchen ruining the customer experience. I've been a faithful customer for more than 15 years and this very noticeable change has me definitely looking for a Qdoba or something else when it's time for a veggie bowl.
Restaurantji Recommends
All wonderful but it was right after lunch and looked really dirty. Many open tables to sit but they were all dirty. I put my sack under my food to eat. It made the food unappetizing
Atmosphere: 3
Food: 5
Service: 4
We ordered 4 burrito bowls and 1 burrito. Every bowl and burrito was missing something from the order and the portions were small, and the food was cold. Very disappointing. After complaining they offer 5 free drinks. That’s what I get for spending over $60, 5 free drinks. Lame!
Food: 2
Service: 1
Food was good, but lots of things were out - lettuce, ice for pop machine, forks, 10 of the 12 drinks were empty, garbages were full and tables weren’t clean, bathrooms were dirty too. Guac and queso toppings were very expensive.
Kid-friendliness: They have a couple kids menu items
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chips, Chicken Burrito Bowl, Steak Burrito Bowl
What a joke. No ice. No forks. Lol. Ate our burrito bowl with a spoon.
Atmosphere: 2
Food: 4
Service: 1
No ice, no forks, dirty with trash everywhere, food was far from fresh. Over half the pieces of "steak" in my meal were pure fat. Won't be going back for a while, hope they can get it straightened out some day.
Atmosphere: 1
Food: 1
Service: 1
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