Cinnabon

5000 W Empire Pl, Sioux Falls
(605) 271-2900

Recent Reviews

Veronica Gonzalez

Delicious, it fascinates me a lotKid-friendliness: Good atmosphere

Atmosphere: 5

Food: 5

Service: 5

Anniejo

Great customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll

Enrique Ramirez

I really like Cinnabon, but in this one they almost always finish very quickly with the large roll packages and they no longer make them again and the only options are the minibons.Very friendly employees, good service.

bert bakeberg

We went yesterday 8/6 at 5pm while at the mall. There were signs hanging up saying "SORRY NO PACKS TODAY". I asked the employee why and she stated that they didn't have any dough pre made in the morning when they opened and that they couldn't keep up with sales so I asked could they put 4 rolls in a pack and sell me a 4 pack. The employees told me that she couldn't do that but she could sell me 4 rolls individually. So what it boils down to is you are willing to sell me 4 rolls for over $20 but you won't sell me 4 rolls for your advertised price of $14? I'm pretty sure you're breaking some type of policy and who's running this place cause the reviews explain everything. ? As the employees are hanging out in the back eating and still chewing their food while preparing other people's food. You need some food service training or an inspection!!

Shaina

While shopping at Empire mall, we stopped by Cinnabon to buy a couple of Cinnabons. As we walked up to the glass case checking to see what they had displayed or available.The red headed employee haulered out saying you need to go to the purchase register on the other side. There was no one in line or no employee at the cash register. She waited until we got to the cash register before she came over to help us. Then we pointed to the Cinnabons behind the glass and said we wanted those 2. She rung us up without saying anything. she proceeded to grab 2 other Cinnabons that were deformed and not to our liking that we didn't ordered or asked for. We stopped her and said that it's not what we wanted. she said, well it's their policy to give out those first. We then said we'll if that's the case then we didn't them and like a refund. She walked away without saying anything. Went to go ask someone in the back room. She came back out and had an attitude face and was very sloppy on how she grabbed the ones that we originally asked for and slapped them into the Cinnabon boxes. She said that they told her to just give it to us. Then we asked her if that was their rules then why were some Cinnabons missing from the tray already. She replied and said because they as the employees ate them. She then just handed us the Cinnabons that she put into the boxes without putting them in the bag and turned away. She was very rude and unprofessional. Will never come back her again.

Shaina T

While shopping at Empire mall, we stopped by Cinnabon to buy a couple of Cinnabons. As we walked up to the glass case checking to see what they had displayed or available.The red headed employee haulered out saying you need to go to the purchase register on the other side. There was no one in line or no employee at the cash register. She waited until we got to the cash register before she came over to help us. Then we pointed to the Cinnabons behind the glass and said we wanted those 2. She rung us up without saying anything. she proceeded to grab 2 other Cinnabons that were deformed and not to our liking that we didn't ordered or asked for. We stopped her and said that it's not what we wanted. she said, well it's their policy to give out those first. We then said we'll if that's the case then we didn't them and like a refund. She walked away without saying anything. Went to go ask someone in the back room. She came back out and had an attitude face and was very sloppy on how she grabbed the ones that we originally asked for and slapped them into the Cinnabon boxes. She said that they told her to just give it to us. Then we asked her if that was their rules then why were some Cinnabons missing from the tray already. She replied and said because they as the employees ate them. She then just handed us the Cinnabons that she put into the boxes without putting them in the bag and turned away. She was very rude and unprofessional. Will never come back her again.

Shavon Bormann

Not impressed with my visit todayOut of Large rolls, didn't say if anymore we're being made or notHad to purchase 2 extra frostings, very little frosting on the rolle.Normally the rolls are excellent, but today they were disappointing

margie mayfield

My husband’s favorite treat when I’m shopping! It’s was wonderful

Gabriel Ford

Awesome CinnaSticks! I really like this place and I will definitely go back here again!

Larrene Kaderabek

I love these classic cinnabons so much! However, walking the 11,000 plus miles probably didn't work off the 880 calories. LOL The employees were nice.

Dan Maurice

Super friendly staff and amazing rolls.

Mal Gonzalez

customer service sucks, visited multiple times and each time they’re rude

Alexis Miller

Best cold brews in town, enjoyed it a lot!

Anthony James

AMAZING CINNAMON ROLLS!! Fresh and sweet and also have really good drinks love the customer service! Highly recommended

Raylyn Johnson

They have some really cute male employees, these 2 cute boys I think maybe brothers took my order and I wanted to ask them for there number really bad I went back recently and they both shaved their heads for some reason but I guess there still cute. Good cinnamon rolls though highly recommend

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