I went two times and the first time the service was so bad. I left. The second time. The service was really good and this was in the evening. The first time I was on a Sunday around noon. The hamburger was really delicious. I got the American burger.Kid-friendliness: They have the kids menu.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Hamburger
Mitchell Smith
To be honest it may seem a little unfair to rate this restaurant today during Easter brunch but it's got to be brought to someone's attention how incompetently this was set up.One, we didn't have a server take a drink order for a minimum of thirty minutes. At that point there's no reason to sit there so we go to the buffet, where we wait in line for approximately twenty minutes to get to the actual buffet. There aren't any plates, wait another few minutes for plates.The bowl where the salad dressing was kept was completely unhygienic, nothing keeping people from dropping the spoon down into the dressing bowl, people fishing out the spoon with other utensils not meant to go into the bowl.The different items available on the buffet were either completely gone or completely unidentifiable, the things that were left over were clearly not the options people wanted, but nothing was there to tell you what it was, some kind of hash? An egg bake? Who knows. Notable items like mashed potatoes, sliders, and hash browns were never up there for the 45 minutes I spent there. It just wasn't appropriate to have so many things missing, and no way for the staff to conveniently restock anything without having to literally run into customers, obviously by accident, but still.The prime rib situation was hilarious but a nightmare at the same time. Over a span of thirty minutes the meat man cutting the prime rib was told by whoever the chef was it would just be five more minutes until more prime rib was ready. You could tell the young man was at the mercy of whoever was back in the kitchen actually preparing the prime rib, he handled it extremely well. Until at one point he left to go check himself. When he came back he explained the prime rib had been purchased as a frozen prime rib, was never thawed appropriately, and since they had cooked it they had been struggling to get it up to temperature. Therefore it either wasn't coming or we had to wait another 20 minutes for prime rib.Just such a bummer, I don't blame the wait staff, I blame management for setting these people up for failure. The one manager I saw was running around without actually doing anything, couldn't have been bothered to bring out more plates, help take drink orders, or help bring new food to the buffet, all while smilingand pretending that everything was great/simultaneously on fire at the same time.Just to be clear, I've always enjoyed this restaurant, and to be fair I should've have given it at least a four star rating at some point but I don't live in Sioux falls anymore.For the staff working today, if you've ever questioned whether or not management has your back, today should be a huge sign for you.To management, how dare you. You guys only had to sit down for ten minutes to realize you couldn't fees the amount of people you had planned to come in. Either a logistical nightmare occured or there was a communication error but you should really take the blame for this.Weirdly enough I look forward to coming back next year and sitting at the bar to witness this unfold again, for better or worse, but at the least for the sake of entertainment.
Atmosphere: 1
Food: 1
Service: 1
Patrick Robbins
Avoid this place for the Sunday brunch. They're just not set up for it. Terrible line even with reservations. Once you do get to the buffet area no plates - wait extra for those. And once you get your plate you'll find most items on buffet empty. I give 5 stars for the employees doing their best dealing with the mess. And dealing with the folks in line losing patience. Any empath would see several trying to just get through it all. I suggest management make some sort of logistics shift for delivery of food to buffet area so that you're not walking through all your customers. Or maybe you guys need to just charge enough that you are selecting for lower volume of clientele.Prime rib would have been nice to try but it's ok I had my ham.
Arrived Saturday morning @ 7 am for breakfast, (3 other tables seated), placed order and didn’t get served until 7:45 am, never came to apologize or give us a coffee warm up (totally cold at that point), easy order bacon,eggs hash browns and toast? Man at next table was very upset as he had a meeting, waitress told us sorry at the end because she knew we weren’t happy , she blamed it on the cooks, said they couldn’t understand English?
Atmosphere: 3
Food: 2
Service: 1
Bob McClelland
Very enjoyable experience. Will be back again.
Atmosphere: 5
Food: 5
Service: 5
Josh Stahl
While the building looks high end the food is not. I've ordered a few times here now and it's always over cooked and the buns do not seem fresh. At that price point it should be spot on. You're better off driving down the street to the Cracked Pot if you want good food.
Food was less than advertised. Got a classic Lucy and it came a jalapeno Lucy. Also had a Reuben because y not it was St Pat's weekend. Thing was the worst I have ever had. Literally was burnt toast and some reheated dried out corned beef. Zero flavor. Pretzel was great cheese dip was cold and gritty. Managers better get the little things fixed. The wings on the other hand looks really good. A lot of very good places to eat in Sioux falls and I wouldn't recommend stopping here.
Atmosphere: 3
Food: 2
Service: 4
Paul K.
We came in on a Friday night after driving from Grand Forks for a volleyball tournament in Sioux Falls. First we ordered drinks for the adults and lemonade for the kids along with some nachos. We had to send the nachos back, the cheese was cold and the deep fried jalapeños were cold and greasy from sitting around. They did heat them up and they came back cold again. My wife ordered clam chowder, also had to send back because it was cold. Once heated up she said it was very good. I got the fish with a 1/2 pound of pub fries. I got 8 little waffle fries. Pretty sad. The fish was delicious though. Also when we got our second round of drinks, they never cleared the glasses. Overall pretty underwhelming
Joseph Bereza
Went there pre-game yesterday, they wouldn’t allow us to sit at the bar. We had to wait about 10 minutes which was fine but the hostess wouldn’t even talk to us after we spoke to her. Sorry just never been to a place where they wouldn’t let you sit open seating at a bar and the service was horrid……..
Atmosphere: 3
Food: 1
Service: 1
Scott Willson
I keep returning to this place thinking I must have ordered the wrong meal. The food is simply not good here. The Lucy was not Juicy, bun was stale, the cheese/paste on the burger was like the cheese between vending machine crackers. Can't explain it, but there are many more choices in Sioux Falls that are FAR better. I will not intentionally return here. The service was very good, friendly and prompt. The place looks good enough esthetically.
Atmosphere: 3
Food: 1
Service: 4
Philip Goldie
Great place if you like to wait for your service , food was delicious but the Servers just don’t care about
I went two times and the first time the service was so bad. I left. The second time. The service was really good and this was in the evening. The first time I was on a Sunday around noon. The hamburger was really delicious. I got the American burger.Kid-friendliness: They have the kids menu.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Hamburger
To be honest it may seem a little unfair to rate this restaurant today during Easter brunch but it's got to be brought to someone's attention how incompetently this was set up.One, we didn't have a server take a drink order for a minimum of thirty minutes. At that point there's no reason to sit there so we go to the buffet, where we wait in line for approximately twenty minutes to get to the actual buffet. There aren't any plates, wait another few minutes for plates.The bowl where the salad dressing was kept was completely unhygienic, nothing keeping people from dropping the spoon down into the dressing bowl, people fishing out the spoon with other utensils not meant to go into the bowl.The different items available on the buffet were either completely gone or completely unidentifiable, the things that were left over were clearly not the options people wanted, but nothing was there to tell you what it was, some kind of hash? An egg bake? Who knows. Notable items like mashed potatoes, sliders, and hash browns were never up there for the 45 minutes I spent there. It just wasn't appropriate to have so many things missing, and no way for the staff to conveniently restock anything without having to literally run into customers, obviously by accident, but still.The prime rib situation was hilarious but a nightmare at the same time. Over a span of thirty minutes the meat man cutting the prime rib was told by whoever the chef was it would just be five more minutes until more prime rib was ready. You could tell the young man was at the mercy of whoever was back in the kitchen actually preparing the prime rib, he handled it extremely well. Until at one point he left to go check himself. When he came back he explained the prime rib had been purchased as a frozen prime rib, was never thawed appropriately, and since they had cooked it they had been struggling to get it up to temperature. Therefore it either wasn't coming or we had to wait another 20 minutes for prime rib.Just such a bummer, I don't blame the wait staff, I blame management for setting these people up for failure. The one manager I saw was running around without actually doing anything, couldn't have been bothered to bring out more plates, help take drink orders, or help bring new food to the buffet, all while smilingand pretending that everything was great/simultaneously on fire at the same time.Just to be clear, I've always enjoyed this restaurant, and to be fair I should've have given it at least a four star rating at some point but I don't live in Sioux falls anymore.For the staff working today, if you've ever questioned whether or not management has your back, today should be a huge sign for you.To management, how dare you. You guys only had to sit down for ten minutes to realize you couldn't fees the amount of people you had planned to come in. Either a logistical nightmare occured or there was a communication error but you should really take the blame for this.Weirdly enough I look forward to coming back next year and sitting at the bar to witness this unfold again, for better or worse, but at the least for the sake of entertainment.
Atmosphere: 1
Food: 1
Service: 1
Avoid this place for the Sunday brunch. They're just not set up for it. Terrible line even with reservations. Once you do get to the buffet area no plates - wait extra for those. And once you get your plate you'll find most items on buffet empty. I give 5 stars for the employees doing their best dealing with the mess. And dealing with the folks in line losing patience. Any empath would see several trying to just get through it all. I suggest management make some sort of logistics shift for delivery of food to buffet area so that you're not walking through all your customers. Or maybe you guys need to just charge enough that you are selecting for lower volume of clientele.Prime rib would have been nice to try but it's ok I had my ham.
Atmosphere: 1
Food: 1
Service: 5
Fun place!!!
Atmosphere: 1
Food: 1
Service: 1
Delicious food, good atmosphere. Thx Chris.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Fries, Lucy Burger
Delicious meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheese Curds Dine in: Yes Outdoor seating: Yes
Arrived Saturday morning @ 7 am for breakfast, (3 other tables seated), placed order and didn’t get served until 7:45 am, never came to apologize or give us a coffee warm up (totally cold at that point), easy order bacon,eggs hash browns and toast? Man at next table was very upset as he had a meeting, waitress told us sorry at the end because she knew we weren’t happy , she blamed it on the cooks, said they couldn’t understand English?
Atmosphere: 3
Food: 2
Service: 1
Very enjoyable experience. Will be back again.
Atmosphere: 5
Food: 5
Service: 5
While the building looks high end the food is not. I've ordered a few times here now and it's always over cooked and the buns do not seem fresh. At that price point it should be spot on. You're better off driving down the street to the Cracked Pot if you want good food.
Atmosphere: 1
Food: 1
Service: 2
Jalapeno
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeno Lucy, Lucy Burger, Juicy Lucy, Beer Cheese Lucy
Restaurantji Recommends
Food was less than advertised. Got a classic Lucy and it came a jalapeno Lucy. Also had a Reuben because y not it was St Pat's weekend. Thing was the worst I have ever had. Literally was burnt toast and some reheated dried out corned beef. Zero flavor. Pretzel was great cheese dip was cold and gritty. Managers better get the little things fixed. The wings on the other hand looks really good. A lot of very good places to eat in Sioux falls and I wouldn't recommend stopping here.
Atmosphere: 3
Food: 2
Service: 4
We came in on a Friday night after driving from Grand Forks for a volleyball tournament in Sioux Falls. First we ordered drinks for the adults and lemonade for the kids along with some nachos. We had to send the nachos back, the cheese was cold and the deep fried jalapeños were cold and greasy from sitting around. They did heat them up and they came back cold again. My wife ordered clam chowder, also had to send back because it was cold. Once heated up she said it was very good. I got the fish with a 1/2 pound of pub fries. I got 8 little waffle fries. Pretty sad. The fish was delicious though. Also when we got our second round of drinks, they never cleared the glasses. Overall pretty underwhelming
Went there pre-game yesterday, they wouldn’t allow us to sit at the bar. We had to wait about 10 minutes which was fine but the hostess wouldn’t even talk to us after we spoke to her. Sorry just never been to a place where they wouldn’t let you sit open seating at a bar and the service was horrid……..
Atmosphere: 3
Food: 1
Service: 1
I keep returning to this place thinking I must have ordered the wrong meal. The food is simply not good here. The Lucy was not Juicy, bun was stale, the cheese/paste on the burger was like the cheese between vending machine crackers. Can't explain it, but there are many more choices in Sioux Falls that are FAR better. I will not intentionally return here. The service was very good, friendly and prompt. The place looks good enough esthetically.
Atmosphere: 3
Food: 1
Service: 4
Great place if you like to wait for your service , food was delicious but the Servers just don’t care about
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Juicy Lucy