Red Lobster

EMPIRE MALL, 3901 W 41st St, Sioux Falls
(605) 361-6952

Recent Reviews

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Carrie

The service was fabulous. Our waiter Dave was so attentive. The food was great. Always love going to Red Lobster.

Ant Hill

I ordered the lobster fest 3 course one of lobster tails was slimy and rubbery I couldn’t even chew it but before I even got my food had crap floating around in my water 2 different glasses did not even finish eating my food the only thing good was my salad. I decided to give the ice cream brownie a try that was terrible because the brownie was frozen could not break it up so we didn’t even get to eat. Now I remember why I have not came to red lobster in 20 years will not be back food was not worth $114 the waitress was very good.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Side House Salad

Edward van dreal

This is a hard no! I mean it. Lobster under cooked. Server dropped my order on the floor and I waited an hour for a recook! Price is outrageous for what you get! Hard no…

Atmosphere: 3

Food: 1

Service: 1

Dan McChesney

My wife and I went in there to eat. The hostess was very rude. She was going to sit at a table. We asked for a booth and she said they didn't have any available so I could see there were a bunch of them available plain sight so we said how about the one in the bar she goes. I got you as the bartender. Apparently the bartender said it was okay but she threw our menus on the table and we had to seat ourselves. Our bartender waiter was absolutely fantastic, but as far as that hostess you need to get rid of her

Atmosphere: 3

Food: 5

Service: 2

Courtney Engelbrecht

Would give negative stars if available! Table of 3 nothing out of the ordinary with the order all as is on the menu. Server seemed like serving us was irritating him and he had better things to do than work. Waited almost an hour and he only came once during that time but had lots of time to chat. Three different parties with 2 and more people got their food before anything came out for us. Got up to pay for our drinks and magically our food was ready......no steam, burger and bun was burnt and fish looked like it was sitting in a grease pit. Paid for our drinks, the manager had to come over and override the food but didn't say a word to us just walked by with an irritated look just like our server. Not ever going to happen again I'd rather eat a McDonald's filet o'fish than go there again!

Service: 1

Tylor Engelbrecht

Waited almost an hour for food, before deciding to leave. Asked to pay for our drinks and that's when our food came out which by the way looked like it was sitting there for a hot minute. No apologies for service delays or anyone checking to make sure we were good. Will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Katie Hannasch

Food was good but overall customer service was majorly lacking. We had a reservation for 7. We were told at check in that they would be able to seat us around 7:05. No problem. We had to wait an additional 30 minutes to be seated and when we asked for updated wait time, Staff at check in were rude and unfriendly - which is no doubt because so many people were unhappy about their communicated wait times being inaccurate. Management was also rude when communicating with people waiting and the staff at check in. Our server Maria was great, though. Overall would be unlikely to pick this restaurant again as we could go to many other establishments, be treated better and had our time respected.

Aaron Van Kley

Horrible

Vicki Nelson

Got sat right away but sat for 10 minutes not even got a I'll be right with you or nothing this was suppose to be my birthday dinner so we walked out very disappointing. I was very upset!!!!!

Ondrea Dalle

Always love Red Lobster, went during lobsterfest and enjoyed there Lobster dishes and of course the biscuits are always a favorite

Atmosphere: 5

Food: 4

Service: 5

Vickie Ellyson

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Red Lobster, Seafood, Parrot Isle Jumbo Coconut Shrimp Appetizer, Salad, Fish, Popcorn Shrimp, Calamari, Shrimp Alfredo, All You Can Eat Shrimp, Shrimp, Mashed Potatoes, Grilled Shrimp, Classic Caesar Salad with Grilled Salmon

Kenneth Dass

Terrible?,

Food: 1

Service: 1

Carola Vivian

Hadn't been to this establishment in many years, so my friend and I decided today was the day. Food was good as always, some new items we didn't know and our server Mateo was a wealth of knowledge. We both chose the same shrimp items for our create your own plate and I was especially surprised by the sweet chili coated shrimp, a little spice, a little sweet and just enough pieces. I especially want to say how much we enjoyed our encounter with Mateo, so personable, well aware of menu items, and very attentive. This "old" woman was very impressed by the attention and engagement of this server, PLEASE let him know, how much I appreciated his service.

Parking: it was okay we were early

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Seafood, Shrimp Alfredo, Mashed Potatoes, Endless Chowder Salad & Cheddar Bay Biscuits

Chris Grant

ordered to go. said was ready after 40 mi went to restaurant,(slow time of day-330pm) waited 15 min before even acknowledged. heard what i assume was shift manager screaming at someone in office next to dining area. waited 15 more min-i had to find someone to ask about my order. another 20 min before i got my order. biscuits were smashed flat as pancakes. all food was iced cold when received. will not do this again at this restaurant

Atmosphere: 1

Food: 3

Service: 1

Jared Lynch

Terrible service! Drinks stayed empty took forever to get our drinks ordered, plenty of staff just every one standing around.

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