We orders 2 white mochas with whip and they came tasting like coffee water. Not impressed
Food: 1
Service: 5
Ella
Doesn't matter what location I go to, the staff is the best part, always helpful, talkative and friendly.
Atmosphere: 5
Food: 5
Service: 5
Rachel Polan
Love the drinks and vibes at every Scooter's I've visited!
Atmosphere: 5
Food: 5
Service: 5
Morgan
I have been a loyal customer of this company for years, spent thousands of dollars here. Never once ever had an issue until yesterday April 30th at 9:20 am with Emma. I get the same exact drink every single time. Everything went like usual, the sweet girl that took my order did her part correctly. When I get to the window they not only did not make my drink right, but were trying to say I needed to pay more again for whip when I added it when ordering and they never said anything but repeated my order back to me. Emma came up to the window with my drink, and I told her that was incorrect not only should it be double blended but it should have whip and Caramel due to that being what I ordered & what was repeated back to me. Starting at that moment her attitude and demeanor immediately changed. She rolled her eyes & told me very rudely “you’ll have to pay extra for that” I told her that it wasn’t my fault because it was already offered at the window, therefore by customer service rules, you go with what the customer says especially if you messed up. She proceeded to talk absolutely disrespectful to me, called me a Karen which I assume is because I look white, so not only was I racially profiled I was screamed at out the window and at the window & completely dehumanized by this Emma (who I never have seen) I asked for the corporate number and the manager didn’t do not one thing to de-escalate the situation at all. I asked the employees name in which she looked at me crazy, rolled her eyes & said verbatim “I ain’t giving you my name KAREN” and slammed the window in my face. Needless to say I will be reporting this business due to the lack of care, professionalism, being racist, and allowing their employees to treat loyal regulars that way. I will be reaching out to an attorney if nothing is done about this. I am very disappointed & will now not spend another dollar in a Scooters establishment thanks to Emma :)
Atmosphere: 1
Food: 1
Service: 1
Ashlynn Schmidt
One of my favorite scooters here in town❤️
Atmosphere: 4
Service: 4
Ashley Schmidt
One of my favorite scooters here in town❤️
Atmosphere: 4
Service: 4
Hunter Kopman
Didnt have coffee available for sale while still business hours.
I almost always get the Milky Way candy bar latte. I love it hot or blended.
Atmosphere: 3
Food: 5
Service: 4
Jewel Banasik
I love the Carmalicious Blender and their breakfast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Waffle
Summer Ludemann
Made my drink wrong twice. Was so gross I couldn’t even drink it…
Atmosphere: 3
Food: 2
Service: 3
Tristan Earley
Best expresso in town!
Atmosphere: 5
Food: 5
Service: 5
Jason Holden
Me and my wife have came here multiple times and the drinks tasted good but today we got a caramelicious blender and it tastes terrible. The espresso tastes burnt and they didn’t add enough mixer in with it. We are not happy about this. Don’t your workers go through barista school and get certified to learn how to make a consistent drink. They failed today and I would like my money back it’s not drinkable. If I wanted a nasty tasting coffee i would have went to Starbucks. I thought you guys were better but not anymore. Get it together scooters you have lost a customer as of today.
Drive-thru only
Food: 5
Service: 5
We orders 2 white mochas with whip and they came tasting like coffee water. Not impressed
Food: 1
Service: 5
Doesn't matter what location I go to, the staff is the best part, always helpful, talkative and friendly.
Atmosphere: 5
Food: 5
Service: 5
Love the drinks and vibes at every Scooter's I've visited!
Atmosphere: 5
Food: 5
Service: 5
I have been a loyal customer of this company for years, spent thousands of dollars here. Never once ever had an issue until yesterday April 30th at 9:20 am with Emma. I get the same exact drink every single time. Everything went like usual, the sweet girl that took my order did her part correctly. When I get to the window they not only did not make my drink right, but were trying to say I needed to pay more again for whip when I added it when ordering and they never said anything but repeated my order back to me. Emma came up to the window with my drink, and I told her that was incorrect not only should it be double blended but it should have whip and Caramel due to that being what I ordered & what was repeated back to me. Starting at that moment her attitude and demeanor immediately changed. She rolled her eyes & told me very rudely “you’ll have to pay extra for that” I told her that it wasn’t my fault because it was already offered at the window, therefore by customer service rules, you go with what the customer says especially if you messed up. She proceeded to talk absolutely disrespectful to me, called me a Karen which I assume is because I look white, so not only was I racially profiled I was screamed at out the window and at the window & completely dehumanized by this Emma (who I never have seen) I asked for the corporate number and the manager didn’t do not one thing to de-escalate the situation at all. I asked the employees name in which she looked at me crazy, rolled her eyes & said verbatim “I ain’t giving you my name KAREN” and slammed the window in my face. Needless to say I will be reporting this business due to the lack of care, professionalism, being racist, and allowing their employees to treat loyal regulars that way. I will be reaching out to an attorney if nothing is done about this. I am very disappointed & will now not spend another dollar in a Scooters establishment thanks to Emma :)
Atmosphere: 1
Food: 1
Service: 1
One of my favorite scooters here in town❤️
Atmosphere: 4
Service: 4
One of my favorite scooters here in town❤️
Atmosphere: 4
Service: 4
Didnt have coffee available for sale while still business hours.
Atmosphere: 1
Food: 1
Service: 1
Love their chai!
Atmosphere: 5
Food: 5
Service: 5
Great menu, but on the pricier side for quality.
Restaurantji Recommends
I almost always get the Milky Way candy bar latte. I love it hot or blended.
Atmosphere: 3
Food: 5
Service: 4
I love the Carmalicious Blender and their breakfast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Waffle
Made my drink wrong twice. Was so gross I couldn’t even drink it…
Atmosphere: 3
Food: 2
Service: 3
Best expresso in town!
Atmosphere: 5
Food: 5
Service: 5
Me and my wife have came here multiple times and the drinks tasted good but today we got a caramelicious blender and it tastes terrible. The espresso tastes burnt and they didn’t add enough mixer in with it. We are not happy about this. Don’t your workers go through barista school and get certified to learn how to make a consistent drink. They failed today and I would like my money back it’s not drinkable. If I wanted a nasty tasting coffee i would have went to Starbucks. I thought you guys were better but not anymore. Get it together scooters you have lost a customer as of today.
Atmosphere: 1
Food: 1
Service: 1
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