I’ve been going through the drive-thru at Scooters for a few years now and usually enjoy it, but over the last month the breakfast burritos have really gone downhill. Some days they come out still cold, and other days the tortilla is so hard it crumbles apart—literally sticks straight out and makes it not enjoyable. I keep ordering them because I used to really like them, but recently I’ve had to throw each one away after just one bite. Definitely disappointed with how much they’ve changed.
Atmosphere: 5
Food: 2
Service: 5
Kristy Filloon
Drive-thru only
Food: 5
Service: 5
Kirstin Kapp
We orders 2 white mochas with whip and they came tasting like coffee water. Not impressed
Food: 1
Service: 5
Ella
Doesn't matter what location I go to, the staff is the best part, always helpful, talkative and friendly.
Atmosphere: 5
Food: 5
Service: 5
Rachel Polan
Love the drinks and vibes at every Scooter's I've visited!
Atmosphere: 5
Food: 5
Service: 5
Morgan
I have been a loyal customer of this company for years, spent thousands of dollars here. Never once ever had an issue until yesterday April 30th at 9:20 am with Emma. I get the same exact drink every single time. Everything went like usual, the sweet girl that took my order did her part correctly. When I get to the window they not only did not make my drink right, but were trying to say I needed to pay more again for whip when I added it when ordering and they never said anything but repeated my order back to me. Emma came up to the window with my drink, and I told her that was incorrect not only should it be double blended but it should have whip and Caramel due to that being what I ordered & what was repeated back to me. Starting at that moment her attitude and demeanor immediately changed. She rolled her eyes & told me very rudely “you’ll have to pay extra for that” I told her that it wasn’t my fault because it was already offered at the window, therefore by customer service rules, you go with what the customer says especially if you messed up. She proceeded to talk absolutely disrespectful to me, called me a Karen which I assume is because I look white, so not only was I racially profiled I was screamed at out the window and at the window & completely dehumanized by this Emma (who I never have seen) I asked for the corporate number and the manager didn’t do not one thing to de-escalate the situation at all. I asked the employees name in which she looked at me crazy, rolled her eyes & said verbatim “I ain’t giving you my name KAREN” and slammed the window in my face. Needless to say I will be reporting this business due to the lack of care, professionalism, being racist, and allowing their employees to treat loyal regulars that way. I will be reaching out to an attorney if nothing is done about this. I am very disappointed & will now not spend another dollar in a Scooters establishment thanks to Emma :)
Atmosphere: 1
Food: 1
Service: 1
Ashlynn Schmidt
One of my favorite scooters here in town❤️
Atmosphere: 4
Service: 4
Ashley Schmidt
One of my favorite scooters here in town❤️
Atmosphere: 4
Service: 4
Hunter Kopman
Didnt have coffee available for sale while still business hours.
They are always so friendly
Atmosphere: 5
Food: 5
Service: 5
I’ve been going through the drive-thru at Scooters for a few years now and usually enjoy it, but over the last month the breakfast burritos have really gone downhill. Some days they come out still cold, and other days the tortilla is so hard it crumbles apart—literally sticks straight out and makes it not enjoyable. I keep ordering them because I used to really like them, but recently I’ve had to throw each one away after just one bite. Definitely disappointed with how much they’ve changed.
Atmosphere: 5
Food: 2
Service: 5
Drive-thru only
Food: 5
Service: 5
We orders 2 white mochas with whip and they came tasting like coffee water. Not impressed
Food: 1
Service: 5
Doesn't matter what location I go to, the staff is the best part, always helpful, talkative and friendly.
Atmosphere: 5
Food: 5
Service: 5
Love the drinks and vibes at every Scooter's I've visited!
Atmosphere: 5
Food: 5
Service: 5
I have been a loyal customer of this company for years, spent thousands of dollars here. Never once ever had an issue until yesterday April 30th at 9:20 am with Emma. I get the same exact drink every single time. Everything went like usual, the sweet girl that took my order did her part correctly. When I get to the window they not only did not make my drink right, but were trying to say I needed to pay more again for whip when I added it when ordering and they never said anything but repeated my order back to me. Emma came up to the window with my drink, and I told her that was incorrect not only should it be double blended but it should have whip and Caramel due to that being what I ordered & what was repeated back to me. Starting at that moment her attitude and demeanor immediately changed. She rolled her eyes & told me very rudely “you’ll have to pay extra for that” I told her that it wasn’t my fault because it was already offered at the window, therefore by customer service rules, you go with what the customer says especially if you messed up. She proceeded to talk absolutely disrespectful to me, called me a Karen which I assume is because I look white, so not only was I racially profiled I was screamed at out the window and at the window & completely dehumanized by this Emma (who I never have seen) I asked for the corporate number and the manager didn’t do not one thing to de-escalate the situation at all. I asked the employees name in which she looked at me crazy, rolled her eyes & said verbatim “I ain’t giving you my name KAREN” and slammed the window in my face. Needless to say I will be reporting this business due to the lack of care, professionalism, being racist, and allowing their employees to treat loyal regulars that way. I will be reaching out to an attorney if nothing is done about this. I am very disappointed & will now not spend another dollar in a Scooters establishment thanks to Emma :)
Atmosphere: 1
Food: 1
Service: 1
One of my favorite scooters here in town❤️
Atmosphere: 4
Service: 4
One of my favorite scooters here in town❤️
Atmosphere: 4
Service: 4
Didnt have coffee available for sale while still business hours.
Atmosphere: 1
Food: 1
Service: 1
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Made my drink wrong twice. Was so gross I couldn’t even drink it…
Atmosphere: 3
Food: 2
Service: 3
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