We had come across The Cake Lady at a wedding show because the cakes look Beautiful. That was as far as that went. She was Rude and I got the impression that if you didn't look like you had money, she just wasn't interested. Her prices are insane for what you get and honestly the taste wasn't great either. After reading other reviews, we dodged a bullet because apparently communication is not something they are even remotely good at. Definitely read All reviews and go by your instinct with this one.
Leslie F.
Disappointing customer service. I sent two emails and left three VMs and never heard back--not even a courtesy call that they couldn't accommodate my inquiry.
Danielle Pung
Let me first start by saying I usually don't post bad reviews, having worked in the service industry, but this I couldn't not post.The ordering process was ok and done through texting. Typically professional businesses would have an order form online or utilize emailing for back and forth conversations. However, the communication was pleasant to order.I originally ordered a 6 in cake that would have been $52, then after thinking about the design of what I wanted thought the 8 in cake would work better. I upgraded to the 8 in which put the price at $80 plus tax. I was fine with that, but when I went to pick the cake up I paid with my credit card and it asked for a tip... a tip? I'm already paying $80 for a cake, I was going to cancel the tip but was not given the option to, my total bill ended up being over $100.It gets worse... when I walked in I saw fruit flies flying around. They did what I asked as far as design wise, base color of the frosting was purple, however there was black smear on the top which should have been fixed (photo attached).Not only that, the flavor was supposed to be cookies and cream and the cake itself did not have any flavor to it. I could have baked a better cake. The buttercream frosting on the outside was very bland.I'm not sure if the other reviewers raving about how good these cakes are has actually ever had a good cake, because this was not it....
Atmosphere: 1
Food: 1
Service: 1
Mireya Alvarez
Spectacular cakes for all occasions.
Dean Day
Best cake I’ve had in years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Graduation and Birthday Cake
sara wendlandt
Amazing amount of details in everything they do. The taste of the cupcakes are a chef's kiss!
Gladis Garza
I honestly don’t think there was much effort put into the cake.When I went to pick it up all the other cakes were beautiful.Her Facebook is also full of nice cakes.But mine just looked like it was in the back burner.I had to remove a lot of it and go buy toys to make it look better.The pikachu was hideous, removed that.The poke balls were foam…when they’re usually Rice Krispies.His name looked like it was cut out with play dough cut outs.The white dots were supposed to be stars….The first photo is what I got. The second photo is what I ended up with. The third photo was a reference.It also tasted very mediocre.Not worth 155.00
Heather Wendlandt
Both gorgeous and delicious treats! Highly recommend
Nathen Erickson
I had this business prepare two cakes for me - one was a Dallas Cowboys cheerleader cake and the other was a three tier Seinfeld cake. All I can say was my guests and I were FLOORED as to how AMAZING these cakes were. The design and attention to detail was INCREDIBLE. People could not stop talking about how amazing these cakes were and everyone was asking where I had them made. We had over 75 people attending and almost everyone wanted pictures of both before we were even able to serve. THEN we got to taste - INCREDIBLE! I just could not believe that they were a double WIN! GO HERE FOR ALL YOUR CAKE NEEDS!! SHE CAN DO pretty much anything you need and will blow your mind with the end result - your guests will thank you!!!!
Kelsey Maoudj
I ordered a simple sheet cake for my Dad’s birthday. It was a hit! Everyone loved the cake and was asking where I got it from. The light whipped cream frosting was perfect as we enjoy less frosting on our cakes. Support this local business for your next big event!
This was the most beautiful cake I had ever seen and tasted fantastic. These folks were very professional and helpful thru the entire process because I didn't really know what I wanted, the selection is huge and seems like they can do anything asked. OThanks for making this a great birthday surprise.Would highly recommend.
Joy Lagle
Beautiful cake. Very pleased with it.
Mersadies Buderus
This cake was brother approved ???The Cake Lady was super helpful & flexible around our schedule. The cake turned out exactly how we asked. I couldn’t have asked for a better experience!!
Tamara Mendizabal
I got a frozen design cake. The details were impeccable. My daughter was so happy and the inside was strawberry delight, it was absolutely delicious. Hands down best birthday cake I could have bought in town. The customer service was absolutely phenomenal as well. I messed up and picked up an hour late and they were still there and even friendly and not mad about staying late. I can't imagine what amazing work they would do for a wedding cake.
Ann Hatheway
Exactly what we wanted, extremely easy to work with, and very reasonably priced. Highly recommended!
We had come across The Cake Lady at a wedding show because the cakes look Beautiful. That was as far as that went. She was Rude and I got the impression that if you didn't look like you had money, she just wasn't interested. Her prices are insane for what you get and honestly the taste wasn't great either. After reading other reviews, we dodged a bullet because apparently communication is not something they are even remotely good at. Definitely read All reviews and go by your instinct with this one.
Disappointing customer service. I sent two emails and left three VMs and never heard back--not even a courtesy call that they couldn't accommodate my inquiry.
Let me first start by saying I usually don't post bad reviews, having worked in the service industry, but this I couldn't not post.The ordering process was ok and done through texting. Typically professional businesses would have an order form online or utilize emailing for back and forth conversations. However, the communication was pleasant to order.I originally ordered a 6 in cake that would have been $52, then after thinking about the design of what I wanted thought the 8 in cake would work better. I upgraded to the 8 in which put the price at $80 plus tax. I was fine with that, but when I went to pick the cake up I paid with my credit card and it asked for a tip... a tip? I'm already paying $80 for a cake, I was going to cancel the tip but was not given the option to, my total bill ended up being over $100.It gets worse... when I walked in I saw fruit flies flying around. They did what I asked as far as design wise, base color of the frosting was purple, however there was black smear on the top which should have been fixed (photo attached).Not only that, the flavor was supposed to be cookies and cream and the cake itself did not have any flavor to it. I could have baked a better cake. The buttercream frosting on the outside was very bland.I'm not sure if the other reviewers raving about how good these cakes are has actually ever had a good cake, because this was not it....
Atmosphere: 1
Food: 1
Service: 1
Spectacular cakes for all occasions.
Best cake I’ve had in years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Graduation and Birthday Cake
Amazing amount of details in everything they do. The taste of the cupcakes are a chef's kiss!
I honestly don’t think there was much effort put into the cake.When I went to pick it up all the other cakes were beautiful.Her Facebook is also full of nice cakes.But mine just looked like it was in the back burner.I had to remove a lot of it and go buy toys to make it look better.The pikachu was hideous, removed that.The poke balls were foam…when they’re usually Rice Krispies.His name looked like it was cut out with play dough cut outs.The white dots were supposed to be stars….The first photo is what I got. The second photo is what I ended up with. The third photo was a reference.It also tasted very mediocre.Not worth 155.00
Both gorgeous and delicious treats! Highly recommend
I had this business prepare two cakes for me - one was a Dallas Cowboys cheerleader cake and the other was a three tier Seinfeld cake. All I can say was my guests and I were FLOORED as to how AMAZING these cakes were. The design and attention to detail was INCREDIBLE. People could not stop talking about how amazing these cakes were and everyone was asking where I had them made. We had over 75 people attending and almost everyone wanted pictures of both before we were even able to serve. THEN we got to taste - INCREDIBLE! I just could not believe that they were a double WIN! GO HERE FOR ALL YOUR CAKE NEEDS!! SHE CAN DO pretty much anything you need and will blow your mind with the end result - your guests will thank you!!!!
I ordered a simple sheet cake for my Dad’s birthday. It was a hit! Everyone loved the cake and was asking where I got it from. The light whipped cream frosting was perfect as we enjoy less frosting on our cakes. Support this local business for your next big event!
Restaurantji Recommends
This was the most beautiful cake I had ever seen and tasted fantastic. These folks were very professional and helpful thru the entire process because I didn't really know what I wanted, the selection is huge and seems like they can do anything asked. OThanks for making this a great birthday surprise.Would highly recommend.
Beautiful cake. Very pleased with it.
This cake was brother approved ???The Cake Lady was super helpful & flexible around our schedule. The cake turned out exactly how we asked. I couldn’t have asked for a better experience!!
I got a frozen design cake. The details were impeccable. My daughter was so happy and the inside was strawberry delight, it was absolutely delicious. Hands down best birthday cake I could have bought in town. The customer service was absolutely phenomenal as well. I messed up and picked up an hour late and they were still there and even friendly and not mad about staying late. I can't imagine what amazing work they would do for a wedding cake.
Exactly what we wanted, extremely easy to work with, and very reasonably priced. Highly recommended!