I have contacted the store itself and corporate many times. Nothing gets done. Food is usually good, but online ordering is always experiencing a problem, so you can't get the mobile deals, the employees won't correct it.
Atmosphere: 3
Food: 5
Service: 1
Alphabet Girl
I always wanted to stop in Sturgis and I finally got to. I picked this place because I love microbrew and they did NOT disappoint! The Sturgis Blonde was fantastic! I don't drink ales and this place has plenty of options.
The food was SO good! The fried pickle spears were delicious and the ranch breading was unique and amazing. The BLT was precisely cooked with bacon that wasn't loaded with too much fat and not enough meat. They even made it a grilled cheese style when I added Swiss to it. Fantastic! I added cheese curds instead of fries and WOW, excellent and you could even choose the batter! I tried the ranch batter and it was really tasty and fresh.
The gift store was reasonably priced with a LOT of options. Made the end of the visit a real treat. I'll be back when I travel through again!
Atmosphere: 5
Food: 5
Service: 5
Josh Taves
Four stars just for the fact the wait times are crazy sometimes. Otherwise, food is fine, better than average order accuracy.
Atmosphere: 4
Food: 4
Service: 4
Kanji
Cross country car trips always invite unique experiences. But this was like a Twilight Zone episode. Slow-paced and spaced out out employees.. The whole encounter was just weird.
Atmosphere: 2
Food: 4
Service: 1
Strapping Young Lad
Cashier was nice and food was ok but bathroom porcelain doesn't appear to have been cleaned in weeks. Deep cake on top of the urinal and in the sink. Makes you wonder what else is out of whack.
edit discovered its the wrong food in Whitewood, had to drive 20 miles round to get it replaced - manager was quick and friendly, no apology
edit2: The management's official reply is HR robots telling me to generate adsense revenue for them by visiting their website, also no apology
never eating here again, I hope you go out of business
Atmosphere: 1
Food: 1
Service: 1
JL P
Burgers are really good. Service doesn't pay attention. Asked for no onions, got onions and no ketchup. Dry burger at drive-through. Another double berger, sloppy with sauces (but yummy) and not one single napkin!
Atmosphere: 3
Food: 4
Service: 3
Mary Baudhuin
Stopped 2day, even tho they had a sign saying short on help, they were fast and cheerful. An atta boy to the young man working the counter with a really good tan, great job.
Atmosphere: 5
Food: 5
Service: 5
Corbin Dodson
Yo Eli deserves a raise
Atmosphere: 5
Food: 5
Service: 5
Junior McFanis
I like taking orders from eli cuz he makes the food better. Deserves a raise🙏
Drive thru person had a super long lline and handled it awesome
Eben
Eli was so great very interactive and positive food took a while but was amazing would recommend coming again
Atmosphere: 5
Food: 5
Service: 5
David Hankins
I love Arby's!!
Atmosphere: 5
Food: 4
Service: 3
Louis Mazzanti
Great service
Atmosphere: 5
Food: 5
Service: 5
Ted Drake
Worst ever 3 employees and cant get the shit together must be play time. Hell i ran an Arby's with 2 employees and ran as smooth as a full staff .not rocket science
I have contacted the store itself and corporate many times. Nothing gets done. Food is usually good, but online ordering is always experiencing a problem, so you can't get the mobile deals, the employees won't correct it.
Atmosphere: 3
Food: 5
Service: 1
I always wanted to stop in Sturgis and I finally got to. I picked this place because I love microbrew and they did NOT disappoint! The Sturgis Blonde was fantastic! I don't drink ales and this place has plenty of options.
The food was SO good! The fried pickle spears were delicious and the ranch breading was unique and amazing. The BLT was precisely cooked with bacon that wasn't loaded with too much fat and not enough meat. They even made it a grilled cheese style when I added Swiss to it. Fantastic! I added cheese curds instead of fries and WOW, excellent and you could even choose the batter! I tried the ranch batter and it was really tasty and fresh.
The gift store was reasonably priced with a LOT of options. Made the end of the visit a real treat. I'll be back when I travel through again!
Atmosphere: 5
Food: 5
Service: 5
Four stars just for the fact the wait times are crazy sometimes. Otherwise, food is fine, better than average order accuracy.
Atmosphere: 4
Food: 4
Service: 4
Cross country car trips always invite unique experiences. But this was like a Twilight Zone episode. Slow-paced and spaced out out employees.. The whole encounter was just weird.
Atmosphere: 2
Food: 4
Service: 1
Cashier was nice and food was ok but bathroom porcelain doesn't appear to have been cleaned in weeks. Deep cake on top of the urinal and in the sink. Makes you wonder what else is out of whack.
edit
discovered its the wrong food in Whitewood, had to drive 20 miles round to get it replaced - manager was quick and friendly, no apology
edit2: The management's official reply is HR robots telling me to generate adsense revenue for them by visiting their website, also no apology
never eating here again, I hope you go out of business
Atmosphere: 1
Food: 1
Service: 1
Burgers are really good. Service doesn't pay attention. Asked for no onions, got onions and no ketchup. Dry burger at drive-through. Another double berger, sloppy with sauces (but yummy) and not one single napkin!
Atmosphere: 3
Food: 4
Service: 3
Stopped 2day, even tho they had a sign saying short on help, they were fast and cheerful. An atta boy to the young man working the counter with a really good tan, great job.
Atmosphere: 5
Food: 5
Service: 5
Yo Eli deserves a raise
Atmosphere: 5
Food: 5
Service: 5
I like taking orders from eli cuz he makes the food better. Deserves a raise🙏
Atmosphere: 5
Food: 5
Service: 5
Eli is w mans.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru person had a super long lline and handled it awesome
Eli was so great very interactive and positive food took a while but was amazing would recommend coming again
Atmosphere: 5
Food: 5
Service: 5
I love Arby's!!
Atmosphere: 5
Food: 4
Service: 3
Great service
Atmosphere: 5
Food: 5
Service: 5
Worst ever 3 employees and cant get the shit together must be play time. Hell i ran an Arby's with 2 employees and ran as smooth as a full staff .not rocket science
Atmosphere: 1
Food: 1
Service: 1
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