McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2351 Lazelle St, Sturgis
(605) 347-2798
About McDonald's
Customers' Favorites
McDonald's Reviews
Share your opinion about McDonald's
stopped at drive,bordered a #5 a (4 piece chicken strips meal), upgrade drink to a medium lemonade,cans a plain cheeseburger. Got my lemonade after waiting to be told to pull ahead for food and someone would bring it out. got my bag and off to the next one, looked inside and no fries. Flagged the kid over and told him it isn't what I ordered, he said it was because that is what is on the paper and what I paid for and off practically ran off. Should have taken it all back in...read full review
I come there every single day for the last 6 years and every single day they get my order wrong and then when you try to tell them they get upset because they have to do their job and very rude
FOOD IS OLD AND COLD Yet somehow you still have to wait at least 10 minutes for it by pulling ahead of the window. What happened to fast food and why the heck isn’t it Fresh? GROSS 🤮
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
People in Sturgis Also Viewed
McDonald's has undergone changes, likely due to the pandemic. Prices are high, fewer workers are present, and ordering is done on a computer screen. Menu items like strawberry sundaes and salads are no longer available. Despite these setbacks, the iced coffee was tasty. The Baken Park location offers outdoor seating and a pleasant atmosphere. The restaurant is noted for being clean and has lots of parking, including handicapped spaces. While some customers appreciate the friendly staff, others have pointed out issues with the self-ordering system and customer service. A recent visit highlighted a positive experience with a staff member named Kynlee, whose friendly demeanor stood out. However, there were also reports of confusion at the drive-thru, where an employee struggled to take an order, and long waits for food, especially when ordering at the drive-thru. The place can be disorganized and slow, making it the slowest McDonald's visited across the country. One customer ordered a crispy McChicken and a double cheeseburger with Mac Sauce; the McChicken was good, but the cheeseburger was a mess, with Mac Sauce mostly on the wrapper and ketchup and mustard spilled everywhere. The flavor of the cheeseburger was not good and had a funny taste. The wait times were long, and although staff apologized, the overall experience was not positive. Despite these issues, the restaurant still maintains a clean environment and outdoor seating, making it a generally decent place to visit.