Dairy Queen Grill & Chill - Aurora

Nice service and nice food , nice employees

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Side of Poutine, DQ Sandwich

so someone wanna tell me why the poutine went up in price yet they give you BARELY any fries? why would i wanna pay $8 for 4 fries drowning in gravy? like this is why i stopped coming here. any other location gives enough fries to actually fill the bowl. here? nope.
also the fries are extremely hard like how long have they been sitting there? gross.

also everyone who works there (except one nice older lady) seem like they hate life and don’t wanna be here. like okay fine but you’re in a service industry the least you could do is be nice.

if i could rate 0 i would… why are yall SO CHINSY on your food? like even the other day my friend got fries from there and they don’t even fill the fry holder all the way. there was like 6 fries total. ridiculous. workers acting like they are personally losing money adding more fries. it’s a million dollar company yall will survive filling up the container with fries like it should be.

booooo DQ !!!

Atmosphere: 2

Food: 1

Service: 2

i just ordered from there and when i got my food it was cold and i’m missing like half of my food like i only got the fry’s and the drinks i’m missing like 2 meals

Atmosphere: 1

Food: 1

Service: 1

Went there on Sep 14 to get a blizzard, this is what happened:

Fact 1: the guy at the drive-through window seems very confused about the register in front of him, it was like they just took over this restaurant and they didn’t have any proper training.

Fact 2: when I showed him my QR code from my DQ APP he informed me that they didn’t have a scanner like this is a restaurant from the 80s. He even confirmed if I go inside the restaurant they wouldn’t be able to scan my code at the front. He seemed very proud of this situation as I didn’t hear a single “sorry” throughout our entire conversation, as if this was none of their business.

Fact 3: I remember employees at DQ used to wear food handling gloves when touching other people’s food and ice cream, why these guys all bare-handed?

Fact 4: after I ordered, the first guy just straight out LEFT, there were no cars behind me or no customers at the restaurant, guess that was the reason. About five minutes waiting another guy finally came back with my ice cream, he gave me the blizzard. When I asked for a receipt so I could scan it myself with my app, he gave me the wrong receipt without the bar code, it’s like a miracle. When I turned back to the window right after the guy was gone into the wind and no one was standing at the drive-through window or anywhere I could see for almost a minute until I gave up and drive away, a little creepy to be honest.

Fact 5: couldn't help but notice this restaurant is 100% workers from one particular country everyone’s talking about. I'm not against our immigration policy or racist but this does seem a little bit unfair to the locals.

Fact 6: last but not least, I ordered a medium blizzard, not a small one buddy. Thank you for helping me control my sugar intake. But that was also the sweetest blizzard I’ve ever had in my entire life so what do I know, first time in my life I couldn't finish an ice cream. Next time please, put the instructions in huge black letters just on the wall where everyone can see. I couldn’t find any of your guys on that day I guess I just post what happened here.

To sum up, quite an experience. guess this is to be the new norms going forward.

Atmosphere: 1

Food: 2

Service: 2

Stopped in on our way through
My first time having their burgers I was quite impressed and will go again

Food: 4

Service: 4

This DQ is the best in Regina, in my opinion ? The food is always good, better than others, the service is fantastic AND they gave me a little doggy ice cream treat last time, which melted my heart ♥️♥️??
Thank you guys
You are now my favorite DQ "in town"

Parking: Huge public parking lot available in the front

Atmosphere: 5

Food: 5

Service: 5

To the Filipino man working the drive though. You have a very thick accent and you speak very fast. You get orders wrong even after confirming. Can’t understand anything you’re saying. Just speak slow. You’re there as an hourly employee. Why the rush?
There’s barely any cars on your drive through anyways.
Sorry but thanks

Atmosphere: 1

Food: 4

Service: 3

Food is hot and fresh, service is really good, Jeffrey is friendly and made the experience 110% better .. he went above and beyond for us ..

Atmosphere: 5

Food: 5

Service: 5

Always great

Atmosphere: 5

Food: 5

Service: 5

This place doesn't have scanner machine for adding & redeem points in Dairy Queen App
The staff was not cooperative and not understand the customer need and requests.
Yesterday i stop by chance and bought some Blizzards but not happy ?

Atmosphere: 1

Food: 1

Service: 1

Had a very nice lunch. Great friendly service. Nice location and atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Just grabbed chicken strips on our way through. It's what you expect from

Food: 4

Service: 5

The food and service were fine but what was strange is that they do not take park in the point system on the App. Every other DQ I have been to uses the app but some how this DQ opts-out which seems strange. How can a franchise opt-out of something like that. IDK if the owner is to cheap but it seems kind of snobish, espcially when I can drive less than 5 minutes to a DQ that uses the app and the points.

Atmosphere: 4

Food: 4

Service: 2

The food and service were fine but what was strange is that they do not take park in the point system on the App. Every other DQ I have been to uses the app but some how this DQ opts-out which seems strange. How can a franchise opt-out of something like that. IDK if the owner is to cheap but it seems kind of snobish, espcially when I can drive less than 5 minutes to a DQ that uses the app and the points.

Atmosphere: 4

Food: 4

Service: 2

Nice cake and

Atmosphere: 5

Food: 5

Service: 5