My husband and I were here in November for a quick supper (Nov 11, around 5 pm), and witnessed the most uncomfortable interactions between the two staff working. There was a man taking orders and a woman making the food, and the man repeatedly berated the woman for seemingly small infractions. His reactions and level of frustration were incredibly unprofessional, and could be heard throughout the restaurant. The woman was outwardly very calm and polite, but I can only imagine how she was feeling inside.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pita Wrap Meal
Sahil Sharma
Worst customer service and associate named “Marina” was very rude and uneducated about her business. She didn’t know what she was doing and wasted my whole lunch break calling other people and at the end she refused to give me food.Worst experience…
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Pita Wrap Meal
YungOT Vlogs
Was just at Opa Rochdale Regina, I witnessed some of the most unprofessional service. I walked in and the first thing I hear is the franchise owner Marina Evangelina Q Lopez talking to her employee and threatening to take his job away in front of me. She then realizes what she was doing as I was giving her a weird look. I continued to make my order as she continued to bicker at the employee serving me, asking him to “read the order” to her. I was also with my girlfriend and I could not stand just watching her put this guy under so much stress, the employees face was red as he served us. I decided to speak up and told her that the way she is handling the situation is extremely unprofessional, she decided to start arguing with me telling me that she has to be there to watch him as he is a newer employee and she claims that he is nothing but a burden to all the other employees. This is the franchise owner treating the employees like they are worthless. I decided to speak up once again as she was genuinely yelling at this guy making my wrap. I told her again she is highly unprofessional and that is not how someone should be treated in their workplace. She continued to try and justify herself, claiming she just talks loud and he’s a new comer that does not understand… Regardless this situation made me really uncomfortable and shout out to Part for the amazing sandwich.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pita Wrap Meal
Jkl Jkl
Feta Cheese was obviously rotten in a bowl we ordered, smell was apparent to our entire table and smelled terrible. After asking for a new bowl they tried to ask me to pay for a new one. Unacceptable quality of service and food.
Atmosphere: 1
Food: 1
Service: 1
Nadia Leviste
Today I went to grab takeout and the customer service was amazing! The young man working was great and so helpful. Unfortunately a terribly rude woman came in and was unkind to him but he was still very kind and helpful. I do not know this young man’s name but he is wonderful!
Restaurant was clean but food was expensive and really bland. It was the first time I tried this chain. Won’t return.
Bob McInnis
Everything was fine. Troubled by places that restrict washroom to customers. We all need a place to go.
Atmosphere: 4
Food: 4
Service: 4
Gia D
Atmosphere of the place is good. Staff was friendly. The place was quiet when I went. The calamari I ordered was freshly cooked, so had to wait a little bit for that.
Rick R
Went here on the weekend.. food was good the customer service horrible. Girl didn't care about anything... was given the wrong food
Ordered take out and got about 8 french fries and an empty pita with a very thin slice of meat! Definitely not worth the money! Never going here again! Try Mr Greek, just down the road, instead!
Elliott Windrum (Nullfinity)
Amazing food, quick service for the order I requestedAnd you gotta try the fries
Harleen Bajwa
The guy working today was really nice. Food was delicious.
Patricia Masse
Love their food. Great as always!!
Jay
Went here on the weekend.. food was good the customer service horrible. Girl didn't care about anything... was given the wrong food
My husband and I were here in November for a quick supper (Nov 11, around 5 pm), and witnessed the most uncomfortable interactions between the two staff working. There was a man taking orders and a woman making the food, and the man repeatedly berated the woman for seemingly small infractions. His reactions and level of frustration were incredibly unprofessional, and could be heard throughout the restaurant. The woman was outwardly very calm and polite, but I can only imagine how she was feeling inside.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pita Wrap Meal
Worst customer service and associate named “Marina” was very rude and uneducated about her business. She didn’t know what she was doing and wasted my whole lunch break calling other people and at the end she refused to give me food.Worst experience…
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Pita Wrap Meal
Was just at Opa Rochdale Regina, I witnessed some of the most unprofessional service. I walked in and the first thing I hear is the franchise owner Marina Evangelina Q Lopez talking to her employee and threatening to take his job away in front of me. She then realizes what she was doing as I was giving her a weird look. I continued to make my order as she continued to bicker at the employee serving me, asking him to “read the order” to her. I was also with my girlfriend and I could not stand just watching her put this guy under so much stress, the employees face was red as he served us. I decided to speak up and told her that the way she is handling the situation is extremely unprofessional, she decided to start arguing with me telling me that she has to be there to watch him as he is a newer employee and she claims that he is nothing but a burden to all the other employees. This is the franchise owner treating the employees like they are worthless. I decided to speak up once again as she was genuinely yelling at this guy making my wrap. I told her again she is highly unprofessional and that is not how someone should be treated in their workplace. She continued to try and justify herself, claiming she just talks loud and he’s a new comer that does not understand… Regardless this situation made me really uncomfortable and shout out to Part for the amazing sandwich.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pita Wrap Meal
Feta Cheese was obviously rotten in a bowl we ordered, smell was apparent to our entire table and smelled terrible. After asking for a new bowl they tried to ask me to pay for a new one. Unacceptable quality of service and food.
Atmosphere: 1
Food: 1
Service: 1
Today I went to grab takeout and the customer service was amazing! The young man working was great and so helpful. Unfortunately a terribly rude woman came in and was unkind to him but he was still very kind and helpful. I do not know this young man’s name but he is wonderful!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Souvlaki Pita, Pita Wrap Meal, Opa Fries, Souvlaki
Not much of a selection but
Atmosphere: 4
Food: 4
Service: 4
Restaurant was clean but food was expensive and really bland. It was the first time I tried this chain. Won’t return.
Everything was fine. Troubled by places that restrict washroom to customers. We all need a place to go.
Atmosphere: 4
Food: 4
Service: 4
Atmosphere of the place is good. Staff was friendly. The place was quiet when I went. The calamari I ordered was freshly cooked, so had to wait a little bit for that.
Went here on the weekend.. food was good the customer service horrible. Girl didn't care about anything... was given the wrong food
Restaurantji Recommends
Ordered take out and got about 8 french fries and an empty pita with a very thin slice of meat! Definitely not worth the money! Never going here again! Try Mr Greek, just down the road, instead!
Amazing food, quick service for the order I requestedAnd you gotta try the fries
The guy working today was really nice. Food was delicious.
Love their food. Great as always!!
Went here on the weekend.. food was good the customer service horrible. Girl didn't care about anything... was given the wrong food