They said my order will be ready in 15 mins and after 15 mins they said we had many orders and it will take 10 more mins . It’s bad service and lying to the customer. Taking the customer for granted .
T. K.
I got pizza with other toppings.
Yuting Li
Extremely unsafe! Delivery man yelled, stared me down, demanded ID photo — DO NOT order if you’re home alone, especially if you’re a woman.
This was terrifying. The Pizza Hut delivery man raised his voice, looked furious, and stared at me the entire time in an aggressive, uncomfortable way that felt threatening — I genuinely felt unsafe. He demanded to take a photo of my student ID. I wanted to refuse, but I was honestly too scared to say no.
To make it worse, he only gave me the pizza. When I asked about the chicken wings I also ordered, he snapped, blamed his supervisor, and then pulled the wings out from his delivery box — clearly had them the whole time.
This was not just unprofessional — it was a deeply disturbing and unsafe experience. I will never order from this Pizza Hut again.
If you live alone, especially women — stay safe. Don’t order from here.
Christine Hedlund
Sad this is not a full restaurant anymore but the pizza is burning hot wings are on point.
Samuel Ademola Adebisi
Very fast and professional.
glenn julien
Got a pizza delivered but when i gave the guy the cash he didnt wanna give me my change.looking in his pockets like he didnt know what 50 minus 36 dollars was.he doesnt have to worry about such things anymore cuzz i wont be calling them anymore.
Nathan Tschetter
Good deal.. 2 for 1 Good pizza
Food: 5
Service: 5
Flapjack10
Bring back the buffet you tight wads! I’ll never eat here again till you do. You must just want to run it as cheaply as possible for max profits.
Atmosphere: 1
Food: 2
Service: 1
Michael Burechailo
Took 1 hour and a 1/2 to get 2 pizzas
Atmosphere: 1
Food: 4
Service: 1
mark kevin jay de luna
This store has a very awesome environment, the Filipino manager is very polite and hospitable, and staff members slay the productions
This is my favorite place whenever i visit regina. The guy name robin always go above and beyond. Great good!
Atmosphere: 5
Food: 5
Service: 5
Mauricio Santos
Clean and quick service
Atmosphere: 5
Food: 5
Service: 5
Rodel Capacia
The food was fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Prakruti Karia
Awesome place... it has dine in...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Abdul Sami
A Shift to Self-Service with Mixed Results**
I recently visited a Pizza Hut that had transitioned from a table-service restaurant to a self-service model, and the experience was a mix of pros and cons.
Upon entering, I quickly noticed the change in the dining experience. Instead of the usual table service, customers are now given small paper plates, napkins, and wooden forks at the time of ordering.
This shift to self-service, while perhaps efficient for the restaurant, felt impersonal and detracted from the dining experience.
One of the more disappointing changes was how the pizza is now served. Instead of the traditional pan or tray, pizzas are served in a cardboard box. This not only takes away from the presentation but also feels wasteful. The boxes are unnecessary, especially when dining in, and it’s a step down from the more polished service Pizza Hut used to offer.
As for the food, the pizzas we ordered were still tasty, living up to Pizza Hut's usual standards. However, the chicken wings were a major letdown. They were extremely small, more akin to a kids' meal portion than what you'd expect from a regular serving.
Overall, I'd rate the food a 7/10—decent pizza, but the wings were a miss.
The service, or lack thereof, would be a 5/10.
The shift to self-service and the changes in how the food is presented have diminished the overall experience.
If you’re just in it for the pizza, it’s still good, but if you’re looking for the dining experience Pizza Hut once offered, you might be disappointed.
They said my order will be ready in 15 mins and after 15 mins they said we had many orders and it will take 10 more mins . It’s bad service and lying to the customer. Taking the customer for granted .
I got pizza with other toppings.
Extremely unsafe! Delivery man yelled, stared me down, demanded ID photo — DO NOT order if you’re home alone, especially if you’re a woman.
This was terrifying. The Pizza Hut delivery man raised his voice, looked furious, and stared at me the entire time in an aggressive, uncomfortable way that felt threatening — I genuinely felt unsafe. He demanded to take a photo of my student ID. I wanted to refuse, but I was honestly too scared to say no.
To make it worse, he only gave me the pizza. When I asked about the chicken wings I also ordered, he snapped, blamed his supervisor, and then pulled the wings out from his delivery box — clearly had them the whole time.
This was not just unprofessional — it was a deeply disturbing and unsafe experience. I will never order from this Pizza Hut again.
If you live alone, especially women — stay safe. Don’t order from here.
Sad this is not a full restaurant anymore but the pizza is burning hot wings are on point.
Very fast and professional.
Got a pizza delivered but when i gave the guy the cash he didnt wanna give me my change.looking in his pockets like he didnt know what 50 minus 36 dollars was.he doesnt have to worry about such things anymore cuzz i wont be calling them anymore.
Good deal.. 2 for 1 Good pizza
Food: 5
Service: 5
Bring back the buffet you tight wads! I’ll never eat here again till you do. You must just want to run it as cheaply as possible for max profits.
Atmosphere: 1
Food: 2
Service: 1
Took 1 hour and a 1/2 to get 2 pizzas
Atmosphere: 1
Food: 4
Service: 1
This store has a very awesome environment, the Filipino manager is very polite and hospitable, and staff members slay the productions
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is my favorite place whenever i visit regina. The guy name robin always go above and beyond. Great good!
Atmosphere: 5
Food: 5
Service: 5
Clean and quick service
Atmosphere: 5
Food: 5
Service: 5
The food was fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Awesome place... it has dine in...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
A Shift to Self-Service with Mixed Results**
I recently visited a Pizza Hut that had transitioned from a table-service restaurant to a self-service model, and the experience was a mix of pros and cons.
Upon entering, I quickly noticed the change in the dining experience. Instead of the usual table service, customers are now given small paper plates, napkins, and wooden forks at the time of ordering.
This shift to self-service, while perhaps efficient for the restaurant, felt impersonal and detracted from the dining experience.
One of the more disappointing changes was how the pizza is now served. Instead of the traditional pan or tray, pizzas are served in a cardboard box. This not only takes away from the presentation but also feels wasteful. The boxes are unnecessary, especially when dining in, and it’s a step down from the more polished service Pizza Hut used to offer.
As for the food, the pizzas we ordered were still tasty, living up to Pizza Hut's usual standards. However, the chicken wings were a major letdown. They were extremely small, more akin to a kids' meal portion than what you'd expect from a regular serving.
Overall, I'd rate the food a 7/10—decent pizza, but the wings were a miss.
The service, or lack thereof, would be a 5/10.
The shift to self-service and the changes in how the food is presented have diminished the overall experience.
If you’re just in it for the pizza, it’s still good, but if you’re looking for the dining experience Pizza Hut once offered, you might be disappointed.
Atmosphere: 3
Food: 4
Service: 3
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