Starbucks
2020 11th Ave, Regina
(306) 352-2641
Recent Reviews
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The new staff is not trained. They don’t know how to make certain drinks.
I have been coming to this store from long time but the drinks am getting now sucks
I order cookie crumble. I got drink with just ice and coffee
Food: 1
Every time I come to this location my drink is made wrong, burnt or just gross. I’ve ordered multiple different drinks and every time the coffee tastes burnt.
Atmosphere: 2
Food: 1
Service: 2
Recently the quality of service has declined significantly. Today, I ordered an grande iced shaken espresso with sweet cream cold foam and when the lady called the order out and stated it was a brown sugar oat iced shaken espresso for my name, I corrected her and told her I had ordered an iced shaken espresso and not a brown sugar oat iced shaken espresso. She proceeded to tell me it was the right drink and when I looked at the cup, it was not the right drink. The drink already took a long time to prepare, and I had a meeting to get to, so I just accepted it. But I’m not terribly happy paying 8-9 dollars for a drink I didn’t want. Please listen to your customers when they bring a concern to you.
Atmosphere: 2
Service: 1
Too expensive for black coffee
Atmosphere: 3
Food: 1
Service: 5
I went to this Starbucks for the very first time. I was scared to try their coffee .But the baristas over there were incredibly friendly especially Tansh and Karman because they took the time to recommend the perfect drink. Thank you for your fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Staff is not friendly.Don’t follow the instructions.
Atmosphere: 1
Food: 1
Service: 1
Great spot, it’s busy and they manage the line very well. I really wish something could be done about our the riff raff sitting outside the front door.
Atmosphere: 3
Food: 4
Service: 4
washroom always not available. every time we went there they always said under renovation lots of reasons. your washroom should be always available to your customers. staff are not friendly to the costumers. poor service
Atmosphere: 2
Food: 2
Service: 2
This morning I ordered a Venti Latte. The staff were not friendly and my Venti Latte ended up being 14oz not 20oz. The foam didn't even reach the top of the cup. What a rip off! They were also out of some of the hot breakfast selections. I will not go to this location again. Very disappointing!
Atmosphere: 2
Food: 2
Service: 1
I have been to this branch twice and each time the same male staff (short guy)always get my order wrong. I always order double chocolate chip frappucino but he makes it coffee based. The first time, he was even instructed by his colleague that it’s creme-based. Earlier he made it coffee-based again and when i called his attention he told me I should have asked for creme-based. I tried to jog his memory and told him that the last time he also got my order wrong. He prepared another one but i got the feeling he was pissed and just handed me the drink. Will definitely not go back to this store.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
30 minutes for a drink I order with the app to be ready.
Atmosphere: 2
Food: 3
Service: 1
Cookie crumble frappe may too go always.
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks so you get Starbucks.... That said I was tuned off by the thousands of gnats that had infested the pastry cabinet and the staff didnt seem to care.
Atmosphere: 4
Food: 1
Service: 2
Too expensive
Janeah is an exceptional worker at Starbucks! From the moment you step into the store, her warm and friendly demeanor immediately makes you feel welcome. She is incredibly efficient and attentive, always ensuring that customers' orders are prepared with precision and delivered promptly. Janeah's knowledge of the menu is impressive, as she effortlessly recommends delicious beverages and offers helpful suggestions. Her dedication to providing excellent customer service is evident in her genuine interactions with each individual, making them feel valued and appreciated. Whether it's a busy morning rush or a slower afternoon, Janeah consistently maintains a positive attitude and works diligently to create a pleasant and enjoyable experience for everyone. Her exceptional work ethic and passion for her job truly shine through, making her an invaluable asset to the Starbucks team.
Atmosphere: 5
Food: 5
Service: 5
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