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“I haven't been to this location in some time, but we stopped in and had Caitlin as our waitress and she was amazing. She was friendly, happy, made suggestions and wasn't too overbearing. The food was fine as its Denny's, but I was super happy with our experience because of Caitlin.“
“The breakfast for dinner experience was very enjoyable! Food was as good as expectations, especially for our lovely host Loveleen who made sure to accommodate all our needs! Service was quick and she made sure to greet every walk-in customer with a smile on her face.“
“After a very disappointing experience at the Denny's on Lorne Avenue, we decided to give this location a try, and I am so glad we did. The difference was incredible.
Even though the restaurant was very busy, we were served much faster than we ever were at the Lorne Avenue location. The staff were friendly, attentive, and worked hard to make sure everyone was taken care of.
The highlight of our visit was the manager. He personally came to our table to check on our experience, wished me a happy birthday, and made sure everything was perfect. It was clear that he genuinely cares about both his customers and his staff. We also saw him helping his team throughout the restaurant, wiping tables, assisting staff, and doing whatever needed to be done. That kind of leadership is rare and made a huge impression on us.
The food was excellent as well. Everything was fresh, including the strawberries, which were a huge improvement from the unfortunately poor experience we had at the Lorne Avenue location.
This was one of the best restaurant experiences I've had in a long time. The manager and his team went above and beyond, and because of this experience, this will be the only Denny's location I'll be visiting going forward. I won't be returning to the Lorne Avenue location, as the difference in service, food quality, and overall customer care is simply night and day.
Thank you to the manager and the entire team for giving me a birthday brunch do-over. Your kindness, attention to detail, and outstanding service turned what had been a very disappointing birthday celebration into an amazing experience. Keep up the fantastic work!“