Good Earth Coffeehouse - Jim Pattison Children's Hospital

I just wanted to give a huge shoutout to Dima at the Good Earth Coffee location inside the Children's Hospital. A family member of mine was in emergency, and we were feeling really down and anxious. It wasn’t an easy day.

When we stopped by for a quick break, Dima's energy and kindness instantly made a difference. He cracked a couple of jokes that actually got us to smile, which felt like a small miracle in the moment. He also recommended some food options that we ended up trying — and they were absolutely amazing.

Dima is the perfect personality to be working in a hospital setting. He brings warmth, humor, and a sense of comfort when it’s needed most. 10/10 — incredibly impressed and grateful!

Atmosphere: 5

Food: 5

Service: 5

Great coffee and food, very good service and always pleasant to deal with, highly recommend this coffee shop!

Atmosphere: 5

Food: 5

Service: 5

I got a matcha latte and it was deeeelish! The guys were friendly and quick. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Best coffee I've had since a trip to Australia 20 years ago. Staff were really friendly and the chocolate zucchini loaf was amazing

Atmosphere: 5

Food: 5

Service: 5

Absolutely AMAZING food and coffee!! Literally a million times better than Tim Hortons or Starbucks and 24/7 for the convenience of the hospital is outstanding.

Atmosphere: 5

Food: 5

Service: 5

My phone was dead and I needed to call a cab when I was at the hospital, and Gracie who was working at the time was very helpful to me. She called me a cab and served me a coffee and provided excellent customer service. I was in the middle of a very stressful situation and Gracie's friendly welcoming attitude toward me as a customer made all the difference. Management should definitely acknowledge her outstanding customer service skills and her dedication to her job. I cant thank her enough for making my night a lot easier.

Atmosphere: 5

Food: 5

Service: 5

How can these people be so helpful and nice?!!! Also was open at 9:30 PM when Starbucks was closed.

Atmosphere: 5

Food: 5

Service: 5

I had a wonderful latte and brownie at 2 am while waiting for 8 1/2 hours for a doctor to see an elderly neighbour in RUH Emerg. Thank God for this place in that complex

Atmosphere: 5

Food: 5

Service: 5

Excellent service, great coffee and the best food at the hospital hands down.

Food: 5

Service: 5

Staff are consistently friendly. Food is always fresh and there is a good variety to choose from.

Atmosphere: 5

Food: 5

Service: 5

Absolutely rubbish food and coffee.Had 2 panni and 2 coffees.Both panni were cold in the middle. They were not pressed, just put in a toaster oven.Pathetic considering this was about 2:15 a.m in the morning with no other customers around.The coffee was 60% foam. I got about 8 sips from a large coffee. . Be warned...you will be ripped off.

Atmosphere: 1

Food: 1

Service: 1

Everytime I try and get food from here they never have what you want. There oven has something wrong with it at all time or it’s unavailable. Willing to spend money here many times but there selection of sandwiches are always few to none. Food is good if you happen to be there when it is mysteriously is available.

Atmosphere: 1

Food: 3

Service: 1

The gentleman that helped us was very friendly and his customer service was as good as it gets.

Atmosphere: 5

Food: 5

Service: 5

The cashier person is really approachable and has the knowledge of the products that he sells he is very friendly , referred apple butter chi which is fantastic , you can tell the sandwiches are made freshReally recommend this small coffee shop

Atmosphere: 4

Food: 5

Service: 5

Open 24 hours, just what's needed for us staff working the night shifts. Hot caffeinated beverage at 5AM is a blessing and a must to get thru a long night. Food was good as well, the salad was refreshing.I would give a 7 star for service if I could. Whoever manned the fort on Oct. 29 nights/Oct. 30 early mornings, I like your funny words magic man! Got a way with the words and the jokes, I wish you the best of luck going forward and a hefty raise from whoever gives you paycheques.

Atmosphere: 5

Food: 4

Service: 5