Rakita (I’m sorry if I spelled your name wrong!) is always professional, friendly and efficient. My order is always exactly how I like it. The ingredients are always fresh (crispy cucumbers and spinach, soft buns, etc).
Jamieson Charles
I was in the store at approx. 11:30 am on Thurs Feb. 27th for the very first time in this City. I usually go to Subway. The lady who took my order for a sub was venting that I was wanting my sauce after it was grilled. I told her sauce isn't supposed to be grilled and it should be put on after the sub is grilled. She told me my way was the improper way of making a sub. It shouldn't matter whether a person wants sauce on before or after it's grilled as Subway has never made that an issue in all these years past. I called her out for it as she was being very defensive and ignorant after I corrected her. Both of the women too were taking each others back too as I called the one woman out on it. Looking at these reviews here.. 5 negative reviews in a span of 3 weeks.. does the management not care or address these issues? These 2 woman should find a job elsewhere if they're not happy with their job because both of their attitudes was unacceptable and unprofessional for this franchise. Also they have very poor mannerisms as well. The other lady who didn't take my order decided to budge in and tell me that I'm being watched all because I called out that employee for lack of customer service and mannerisms. I would give 0 stars if I had the option to.
The person with me could not understand the 2 ladies speaking to her. Their English language was very poor and she found they became defensive and hostile because she was alongside myself. When both of us paid our bill, we were not even given a thank you.
F Smith
Best tasting sub. Cold cut combo om whole wheat bread. Will go back again
Kalo Orlando
I'm sorry to give a one star review, but if there is a zero, I would be happy to give it zero.
Reasons: 1. I ordered two large Italian salami subs on Uber. The estimated delivery time shown by Uber is one hour, but in fact Mr. Sub took more than one hour to prepare the food. I can't understand why it takes an hour to prepare a simple sub? I can make 30 subs in an hour.
2. I can understand and forgive some special reasons that lead to long preparation time. When I tried to call Mr.Sub, a lady answered the phone, but when I asked her: Are we busy today? She chose to ignore and hung up the phone after I asked her three times.
3. Their food is also indescribable. The bread is dry and cold like the expired bread in the trash can of Walmart, and the vegetables are pitiful and not fresh. (This simple sub only has bread, salami, vegetables and sauce. I can't understand why it is made so slowly and badly)
In conclusion, if Mr.Sub's staff needs more training, then train them instead of asking customers to pay for it. If you don't want to starve yourself and end up with a bad sub, don't choose Mr. Sub.
nick Silver
Me and wife don’t eat pork and was yelled at by whomever was in charge of using the phone because we did not want pork as our extra meat on our veggie subs. Refused to offer chicken or beef option Proceeded to start yelling aggressively that it’s our fault we don’t eat pork Very bad service. Shouldn’t be allowed near customers never mind a telephone or food preparation area
Dayna Trost
Lady yelled at me cause I don't eat pork.
Merle Osecap
Good food
Anthony B
You want a sub? Skip Subway and head for Mr. Sub.
They have larger portions at a similar cost and the staff here are always friendly.
Jack Senecal
I ordered the super size steak and cheese and it was phenomenal. Packed with flavour, the spicy sub sauce was delicious. The Mediterranean Greek styled bread is fluffy and delightful. Strongly recommend, might be Better than subway!
Sub was absolutely disgusting, but I was glad I bought a salad, but also...but both sub and salad were chucked out! Wasted money. Greek salad had a sprinkle of feta and it came with Lettuce. I've never had Greek salad with lettuce. Never going back. Sorry mr.sub 😞
Food: 1
Service: 2
Sera M
My sub was disgusting. I ordered delivery and not only were the toppings basically non existent but the amount of salt they put on it made it inedible. I'm so tired of being disappointed in every fast food place these days. The standards and quality is gone. 12.50 for bread a wee bit of ingredients. Every place is skimping and charging insane amounts of money for NOTHING! This is my last take out order from anywhere ever. It's just so disappointing every single time.
Shelbe Brianne
Excellent food and even better service. Friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Elizabeth Heisler
I ordered Mr. SUB online. My first time, LOL!! GREAT food and as I wanted an added topping that wasn't on the list. Just a quick call and it was added.... and delivery was spot on and quick! Thank you
When you’re this Sub they call you Mr
Rakita (I’m sorry if I spelled your name wrong!) is always professional, friendly and efficient. My order is always exactly how I like it. The ingredients are always fresh (crispy cucumbers and spinach, soft buns, etc).
I was in the store at approx. 11:30 am on Thurs Feb. 27th for the very first time in this City. I usually go to Subway. The lady who took my order for a sub was venting that I was wanting my sauce after it was grilled. I told her sauce isn't supposed to be grilled and it should be put on after the sub is grilled. She told me my way was the improper way of making a sub. It shouldn't matter whether a person wants sauce on before or after it's grilled as Subway has never made that an issue in all these years past. I called her out for it as she was being very defensive and ignorant after I corrected her. Both of the women too were taking each others back too as I called the one woman out on it. Looking at these reviews here.. 5 negative reviews in a span of 3 weeks.. does the management not care or address these issues? These 2 woman should find a job elsewhere if they're not happy with their job because both of their attitudes was unacceptable and unprofessional for this franchise. Also they have very poor mannerisms as well. The other lady who didn't take my order decided to budge in and tell me that I'm being watched all because I called out that employee for lack of customer service and mannerisms. I would give 0 stars if I had the option to.
The person with me could not understand the 2 ladies speaking to her. Their English language was very poor and she found they became defensive and hostile because she was alongside myself. When both of us paid our bill, we were not even given a thank you.
Best tasting sub. Cold cut combo om whole wheat bread. Will go back again
I'm sorry to give a one star review, but if there is a zero, I would be happy to give it zero.
Reasons:
1. I ordered two large Italian salami subs on Uber. The estimated delivery time shown by Uber is one hour, but in fact Mr. Sub took more than one hour to prepare the food. I can't understand why it takes an hour to prepare a simple sub? I can make 30 subs in an hour.
2. I can understand and forgive some special reasons that lead to long preparation time. When I tried to call Mr.Sub, a lady answered the phone, but when I asked her: Are we busy today? She chose to ignore and hung up the phone after I asked her three times.
3. Their food is also indescribable. The bread is dry and cold like the expired bread in the trash can of Walmart, and the vegetables are pitiful and not fresh. (This simple sub only has bread, salami, vegetables and sauce. I can't understand why it is made so slowly and badly)
In conclusion, if Mr.Sub's staff needs more training, then train them instead of asking customers to pay for it. If you don't want to starve yourself and end up with a bad sub, don't choose Mr. Sub.
Me and wife don’t eat pork and was yelled at by whomever was in charge of using the phone because we did not want pork as our extra meat on our veggie subs.
Refused to offer chicken or beef option
Proceeded to start yelling aggressively that it’s our fault we don’t eat pork
Very bad service.
Shouldn’t be allowed near customers never mind a telephone or food preparation area
Lady yelled at me cause I don't eat pork.
Good food
You want a sub? Skip Subway and head for Mr. Sub.
They have larger portions at a similar cost and the staff here are always friendly.
I ordered the super size steak and cheese and it was phenomenal. Packed with flavour, the spicy sub sauce was delicious. The Mediterranean Greek styled bread is fluffy and delightful. Strongly recommend, might be Better than subway!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sub was absolutely disgusting, but I was glad I bought a salad, but also...but both sub and salad were chucked out! Wasted money. Greek salad had a sprinkle of feta and it came with Lettuce. I've never had Greek salad with lettuce. Never going back. Sorry mr.sub 😞
Food: 1
Service: 2
My sub was disgusting. I ordered delivery and not only were the toppings basically non existent but the amount of salt they put on it made it inedible. I'm so tired of being disappointed in every fast food place these days. The standards and quality is gone. 12.50 for bread a wee bit of ingredients. Every place is skimping and charging insane amounts of money for NOTHING! This is my last take out order from anywhere ever. It's just so disappointing every single time.
Excellent food and even better service. Friendly and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I ordered Mr. SUB online. My first time, LOL!! GREAT food and as I wanted an added topping that wasn't on the list. Just a quick call and it was added.... and delivery was spot on and quick!
Thank you
Atmosphere: 5
Food: 5
Service: 5
most depressing sandwich ever
Atmosphere: 1
Food: 1
Service: 1
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