Buffalo Wild Wings
224 Hamilton Crossing Dr, Alcoa
(865) 983-5677
Recent Reviews
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Maliya was our waitress and she was fabulous. You could tell the place was short staffed, but she kept a positive vibe and took care of multiple tables. Definitely request her at your next bdubs visit!
Atmosphere: 5
Food: 5
Service: 5
Never let your politics affect your business.
Atmosphere: 2
Food: 1
Service: 1
Just a fantastic place to eat and watch the game! Great staff. Was served quickly and nicely even though they were understaffed. 10/10 service definitely will come again!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
My server was great and that was the only thing that was great. The wait for the food was long and when it came out it wasn't even hot. Heck it was just barley even room temperature. I doubt anyone from management reads these posts but I'm still going to share anyway. I know people are going to say "why not send it back?" MY answer to that is get it right the first time so it doesn't have to be sent back and I was with a group who got their food and were eating so I didn't think it was right to wait a long time again for food that should have come out hot and right the first time.
Atmosphere: 4
Food: 2
Service: 5
This place is probably the worst restaurant in town! The poor food quality is just insane and the service is pretty bad. I don’t see how this place is still open! If you come here just get drinks cause you could do better with and air fryer and a stove over their terrible cooks with commercial kitchen equipment.
Atmosphere: 3
Food: 1
Service: 2
The food was good but we had to wait a whole hour to get served and there was hardly any people.
Atmosphere: 4
Food: 4
Service: 4
Cas or Cassie is on top of it every time. I watch how hard she works, and I don't know how much she makes, but she definitely definitely deserves a raise! The customer service I get from her every time is why I continue to be your customer. There are times I've been somewhat complicated with my orders, but she always made me feel like it wasn't an issue. Thank you, Cas, for being such a great server.❤️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
customer service is
Service: 1
Great ?
Kid-friendliness: It nice when family gets together ❤️ even kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Street Tacos
Had Cajun dry rub wings and Mtn Dew Legend and it was awesome!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was so much better than I had expected from reading past reviews. Service was top notch, the place was clean, and the wings were excellent. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings with Mango Habanero Sauce, Onion Rings
Really a great place to eat and watch games!!! Food was fantastic!!!!
Atmosphere: 5
Food: 5
Service: 5
It was delicious and not salty. The staff were also friendly.
Atmosphere: 5
Food: 5
Service: 5
Placed a takeout order using the BWW app. Got there when the food was to be ready, went to the takeout counter, saw a bag there on the shelves. It took forever for one of the employees to acknowledge my existence. I probably waited 7 minutes, with multiple employees walking by, before someone said anything to me. Not even a "someone will be with you shortly" kind of thing. Finally someone asked what I wanted, and I told them I had a to-go order. They gave me the bag that I had been sitting there staring at. Next time, I may just go around the counter and get it myself, so that I can actually eat the wings while they're hot.
Atmosphere: 3
Food: 3
Service: 1
Worst B dubs I’ve ever had. Fries were so old they were inedible and seemed like they were over a day old. Delivery came fast so it was definitely a restaurant problem. Didn’t even get the regular restaurant ranch, it was warm and tasted like Hidden Valley garbage out of a bottle. Why would I pay restaurant prices for this?
Food: 1
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