Cheddar's Scratch Kitchen
250 Hamilton Crossing Dr, Alcoa
(865) 983-5582
Recent Reviews
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Had a horrible experience. Never hit my order taken except for drinks. Sweet tea was not sweet. Tried to get bartenders attention but he was too busy running up on his girlfriend to notice. When he finally did look toward me, I motioned him over and was totally ignored. I left and called back and his manager defended his actions. I WILL NOT EVER go back if this is how the service will be. If you are old enough to have a job, you don't need your girlfriend to babysit you.
Atmosphere: 1
Food: 1
Service: 1
Every.
Thing is always delicious! To service of 8, everything worked out beautiful!
Atmosphere: 5
Food: 5
Service: 5
Atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Food was ok. The Spaghetti/lasagna was horrible. Definitely would not recommend it. It was very dry, not much sauce in it at all, just a bunch of noodles smashed together with a little cheese melted in.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Honey Butter Croissants
Excellent food and atmosphere and great staff. Even though big rush they stayed positive and food service was timely
Atmosphere: 5
Food: 5
Service: 5
Trust me. Go for the ribs. You can make chicken at home
Atmosphere: 5
Food: 4
Service: 5
Great experience! We had a party of eleven with five kids and four seperate checks! Our waitress handled this both professional and efficient and we found out later that she was new to cheddar's - maybe so but I doubt she is new to food service! She is a keeper Cheddar's ! Hats off to you for seeking suchlike this young lady.( wish I had been more attentive to catching her name. She gets Ten stars!
Atmosphere: 5
Food: 5
Service: 5
I have been going to this Cheddar's for years and it has been consistently great.
Atmosphere: 5
Food: 5
Service: 5
Our waiter was amazing. The food was so good!
Atmosphere: 5
Food: 5
Service: 5
Best bartender in town. Make sure to go when Sadie is working.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had a really nice time. The staff was very friendly. One of our meals didn’t come out well and Jessica the manager was so sweet and fixed the problem. I would highly recommend this place.
Atmosphere: 5
Food: 3
Service: 5
I haven't ate at a cheddar's in many years. The prices are reasonably great. The service was excellent. The food was better than I thought it would be , which was perfect. The quickness of the food was fast. Absolutely no complaints.
Atmosphere: 5
Food: 5
Service: 5
The service was quick and the employees we had were very nice! They made sure we had everything we wanted our whole meal. The food was excellent as well. I get the Monte Cristo every time I go,and I've never been disappointed. I will absolutely keep going back.
Atmosphere: 5
Food: 5
Service: 5
1/25/25: It has been a while since I've been to this location, and I had a gift card, so my neighbor and I decided to eat here for an early dinner. I ordered the filet, with the broccoli cheese casserole, and sweet baby carrots. I specifically told the waiter, no seasoning if it had pepper in it, but that I did want the garlic butter. When our food came out, the filet was really tender, but after the second piece, I realized they seasoned it and it had pepper in it. When the waiter came to check on us, I let him know, and he immediately took it back to bring me another one. The manager brought out the second one & it wasn't as tender, and they forgot the garlic butter. After finally getting it right, my neighbor had already finished eating. Everything else was good. Despite my filet being messed up, I still tipped the waiter generously, since I know he took the order correctly, and it wasn't his mistake. I'm not sure if I'll come to this location again. That's twice now, I've had bad experiences here. SMH
7/13/25 - Third time's the charm. I finally had excellent food and great service. Now I know which section I need to sit in. I had the grilled salmon, with my usual sides, broccoli cheese casserole and sweet baby carrots. Everything tasted so good, I ended up eating it all. I'm sure I'll be back.
Atmosphere: 5
Food: 5
Service: 5
First time at this location. I love Cheddars it is my favorite restaurant. Our waitress was great. She was so attentive to our needs. We were a party of 6. So great job. The Veggie Philly was delicious. I so wish I had remembered to get a picture, but I was to busy eating. Next time for sure.
Atmosphere: 5
Food: 5
Service: 5
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