Chick-fil-A

1031 Hunters Crossing, Alcoa
(865) 981-9993

Recent Reviews

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T B

This isn’t one of those Chick Fil A’s with a speedy drive thru system….good food but you’ll wait 30 minutes for it

Food: 4

Service: 2

Ron Carter

Great place, great service unless you get there at a shift change.....then all bets are off.

Atmosphere: 4

Food: 4

Service: 3

Juan

My kids and I loved this place they employed always smiling and nice the food are really good quick service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken

Frank

Help the people in need with food would recommend to friends who are living in the streets that the place is helpful to get a quick bite

Atmosphere: 5

Food: 5

Service: 5

Lauren Hansard

This is the worst Chick fil a I've ever been too. Very poor management and a very long slow line. I did a mobile thru order. My app said it was being prepared so I drove around. There wasn't the usual QR code to scan or any workers outside to direct which was unusual. Anyways I get to the window and they said they don't see my order. I had placed it 14 min prior. The manager came out and told me that at their store you have to tell the speaker on the ordering machine that u have a mobile order or it wont get done. She said no worries though will have it out in a bit just will take a while longer. Very disorganized workers not seeming like they know what they were doing. I would highly recommend avoing this location. Do better Alcoa Chick fil a.

Atmosphere: 1

Food: 3

Service: 1

Cynthia Beets

They have the best vanilla milkshakes ever! Absolutely delicious 😋

Atmosphere: 5

Food: 5

Service: 5

william avery

Chicken fil a the best chicken place in town. I'd go there again and again. Best of all they cater too. Awesome place
Bill

Atmosphere: 5

Food: 5

Service: 5

Nicholas

Incredibly fast service. Chicken sandwiches were good. Waffle fries were not good. Seemed like they were fried too long maybe? Still giving it 5 stars because of service and chicken sandwiches. Fix the fries!

Food: 4

Service: 5

Benita Mckee

Fries were a little cold but the nuggets were great as always

Atmosphere: 5

Food: 3

Service: 5

Katie Best

I ordered a spicy deluxe chicken sandwich with pepperjack tonight. I got home 20 minutes away and it was a plain chicken sandwich! Why don't you all always get the drive thru orders wrong???!!!!

Atmosphere: 1

Food: 1

Service: 5

Chelsey G

This has got to be the worst chick-fil-a in East TN. It is 5 minutes from my house so we stop here often and we are disappointed almost every single time. It’s also the only one where the employees literally don’t have manners and act like you’re bothering them. Food comes out wrong 85% of them time and they are slower than Christmas. Will now drive 15 minutes out of my way to the W Broadway location and spend my money there.

Jo Beliles

Love my chick fill but I won't get the tenders anytime - stick to nuggets. Nice people, as always

Atmosphere: 5

Food: 5

Service: 5

MAX O'Connor

Nothings more irrating than having to go inside and fetch items that were forgotten because the worker walked away from you when you where trying to ask them about the missing items. This has happened twice.

Atmosphere: 1

Food: 1

Service: 1

Aimee Rohan

Super slow and they get the order wrong. When they get it wrong also they have an attitude. The meanest chickfila and this is the south. Shameful. Also the food itself looked like someone packed it with their feet by how disheveled it looked

Atmosphere: 1

Food: 2

Service: 1

AaronHex5555

The young man that took my order, Elijah, didn’t seem to care to be there. I went to ask about my rewards getting scanned and he just walked off. He wanted to know when he was leaving work rather than taking my order. After that I received my food it was cold as well.

Food: 1

Service: 1

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