Chipotle Mexican Grill
909 vintage alcoa Wy, Alcoa
(865) 378-5410
Recent Reviews
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NOT one table clean, food area needed to be wiped and cleaned. Beverage area very messy, some beverages needed to be filled, no chips. I'm hoping and praying right now as after reading some previous reviews some patrons got sick. Not a good feeling.
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: Burrito
The inside of this resturant was so disgusting that for the first time in my life i have felt like i had to leave a negative google review. The trash was overflowing, all of the tables were gross, there was even cheese and lettuce mess in the drink cooler next to the register.
Atmosphere: 1
Food: 3
Service: 2
Disgusting. Dirty. Why even open if you're just going to run it into the ground!? Bathrooms filthy. Trash overflowing. We were there right after opening, so they never cleaned from the day before. Shameful.
Atmosphere: 1
Food: 1
Service: 1
I love Chipotle, healthy food and if you do the pickup it's extremely easy and quick too. Knocked a star off. Messed up my order.
Update: Everytime I order for pickup they mess up my order. Today again, this time all 4 of the orders I put in. Whoever overseeing this location needs to get it together. Hire competent people. What excuse could one possibly have for messing up all 4 orders. Usually it's one order consistently, now all 4. As a nationwide company, it baffles me they allow such a poorly ran establishment with their name stamped on it. It is usually fairly messy inside and doesn't look as clean as it should. I've been to tons all over the country, this one is the worst I've seen and gotten service from. Service I use that term loosely.
Atmosphere: 1
Food: 1
Service: 1
The food is a little expensive but it is some good food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
they were out of literally everything at 1 in the afternoon. what kind of business are you running?
Food just okay. The whole place was filthy. Floor was filthy with food and stains. All the tables inside and outside were dirty. Customers had to clean a table themselves. Bathrooms were filthy with no toilet paper. Plenty of staff standing around talking when they could have been cleaning. Don’t know the manager but they should be fired. Will not return.
Atmosphere: 1
Food: 3
Service: 3
Haven't been there nor will I go after reading review's how horrible! Was trying to decide between here and salsaintra the review's have made my decision..
I usually go to chupillupe the bicycle ? place for a shrimp ? BLT street taco simpley amazing
Hope you get new management
New crew new attitude
Atmosphere: 1
Food: 1
Service: 1
Had to order on line even though I was in the building. I ordered a bowl brown rice, brisket, tomato salsa, cheese, sour cream, and guacamole. Along with a small side of guacamole and a Mexican coke. Cost was a little over 26.00. When I got home I recieved half of rice, half the brisket, no salsa, no cheese and a small amt of guacamole then when I order at other Chipotles. I have a home in Maryville and NJ I'm so disappointed in the Alcoa Chipotle.
Atmosphere: 3
Food: 1
Service: 1
Ordered a barbacoa bowl to go. I was very surprised at how large the portion was. Everything was fresh and tasted very good. Wil definitely return to try other things.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Large Chips & Large Queso Blanco
Restaurantji Recommends
How is it possible to never have fajita vegetables? It does not matter what time of day we go, they don’t have them. Service is slow and portions small.
Atmosphere: 1
Food: 1
Service: 1
Although the store could be cleaner the food was amazing, customer service was above what I was expecting from a low scoring store
Atmosphere: 5
Food: 5
Service: 5
I love there food it fresh and good. And the staff is awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Chips & Large Guacamole, Burrito, Tacos
Always go to this one because turkey creek sucks but now this one is the worst. We drive 30 mins to get this food and yea our bad for not checking the bag but you would think they could simply do their job and not forget a whole bowl. Out of chips one day and couldn’t give me a refund and they are always skimping the food when the total comes to 50$. 4.50$ for queso and this is what we got will be the last time we go….
ordered a bowl and got someone else’s order I’m assuming but got the sauces I asked for just the entree was all wrong so make sure to check your food before you leave!!!(the people were nice though just wrong order!!)
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Burrito Bowl, Side of Guacamole, Chips, Chips & Tomatillo-Red Chili Salsa
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