Domino's Pizza

256 Hamilton Crossing Dr Ste 9, Alcoa
(865) 328-7222

Recent Reviews

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David Cherry

First time picking up my pizza and everything went well. All the workers were polite and fun to chat with. Pizza was great.

Atmosphere: 5

Food: 5

Service: 5

Anthony Buendo

This location did a outstanding job with my order. Made quick, delivered perfect and hot. Delivery driver was extremely polite. Please remember the delivery charge you see online isnt paid to the Driver at all. So definitely take care of them cause they take care of your speedy delivery... Definitely gonna order more from Dominoes for sure...

Atmosphere: 5

Food: 5

Service: 5

Jarrod Miller

Update: 1/9/26
It has taken a week for Dominos corporate to respond. Poor communication and a poor response align perfectly with their low wuality products and poor service.

If you need to fill your trash can and you have 40$ in your pocket, this Dominos is for you. In just a short 90 minutes you can have a pile of random ingredients arranged in a seemingly random order disassociated with any selections or instructions you request. Well done Dominos, you've somehow managed to foul up pizza.

Atmosphere: 1

Food: 1

Service: 1

Baby Kenzie 825

Ordered through Uber eats like I have before due to it being late and one of the few places open to get one pizza and a soda. I have the same order each time. The driver marked as completed but left soda and returned to store to collect it but then delivered to wrong location. I have ordered to the same address just this morning from another place and they had no issues. Called back and they had to remake pizza it arrives an hour finally after original time and the pizza is soggy, cheese is melted but the pizza way too thin compared to how it has been before. I don't wanna have to post but it's crazy I order and you mess up and I get a messy pizza.

Atmosphere: 2

Food: 2

Service: 1

John Bowman

Ordered my food at 9:03. Driver left at 9:32. Here it is 10:20. No pizza. No driver. No answer when we call. This is unreal. I live 2.6 miles away from this store. Calling corporate!

Alisa Myers

Literally ordered at 4:15pm and didnt get it till over an hour later when the app told us it was sent out for delivery at 4:39pm. Will not be using them again.

Atmosphere: 1

Food: 1

Service: 1

the blog channel ivey

We love coming here best place around

Atmosphere: 5

Food: 5

Service: 5

Robert

Now I remember why I never bother with Domino’s. The “fast” delivery took a casual hour—apparently they’re baking it one atom at a time. Then came the melty 3-cheese loaded tots that cost $7.99. Seventeen. There were seventeen tots. I counted. For that price, I expected at least a side of dignity. The pizza? Smaller than a personal pan at a gas station. At this point, I think Domino’s should just rename itself “Disappoin-o’s.” Between the wait, the portion sizes, and the comedy of calling this “loaded,” this was a masterclass in regret. Never again.

Atmosphere: 1

Food: 1

Service: 1

Kendra Sochor

Ordered a pizza and breadsticks at 7:45 and selected that it be handed to us as we do cash tips when we order delivery. At 9 we were wondering what was up with the pizza and it said it had been delivered. We found it outside so by the time we figured that out we got to enjoy cold pizza and breadsticks. The food tasted good but not hot like we ordered it.

Food: 2

Service: 1

Danielle Toldness

Our pizzas were fantastic today! They had been terrible before and we decided to give them one last shot. A new manager Jason has recently come in and re-trained the staff and the pizzas are how I remember them! Shout out to Jason and the team that made and delivered our pizzas today, you guys are doing a fabulous job!!!

Food: 5

Service: 5

Phyllis Harshaw

Horrible a gray hair was in the pizza literally made me gag

Atmosphere: 4

Food: 1

Service: 4

Crystal Gross

Second time ordering in a week and once again I ordered my pizza at 9:03 i called at 10:05 to ask where my pizza was she said they just left with it they’re on their way so it’s now 10:40 i finally get pizza and of course it’s cold soggy and my pizza had stuff on it I didn’t order like a single piece of onion 2 black olives and 4 pieces of chicken on it. I ordered mine with bacon pepperoni and jalapeños my order was a special for $19.99 after delivery and other fees it was $43 and some change for pizza we didn’t even eat because it was soggy from sitting in the box for so long I guess I didn’t complain the first time because I know things happen well after twice in one week. I want a refund full refund and I’ll be sure to never order pizza again from dominoes.

Atmosphere: 1

Food: 1

Service: 1

Sustainable Optimism

PUBLIC SERVICE ANNOUNCEMENT:
AirBnb guests at 129 Goose Landing and all
CLOVER RIDGE NEIGHBORHOOD Residents
•Type in 100 Hamilton Ridge Dr. Maryville, Tennessee 37801 as your delivery location
•Pick your Pizza
•DELIVERY INSTRUCTIONS: Deliver next door to (insert your actual address) please
•Tip your driver well
•Enjoy your dinner

Even though it’s only 1/8 of a mile from the Alcoa location, the app will instead send it to Maryville location and then cancel your order. Hope this helps!

Dawn McFarland

Ordered online. Picked up in-store. No problems. Smooth transaction and order was correct.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Perkins

Mr. Michael Biggers has excellent customer service. Such a pleasant young man. We had the virtual Tik Tok pizza and it was delicious.

Atmosphere: 5

Food: 5

Service: 5

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