If you don’t like your job, then find another one.
I’m sorry I ruined your day by asking for a drink carrier because I ordered THREE drinks. Your “oh my God” response was unnecessary, unprofessional and plain out rude.
I do hope your day gets better though.
Ashtyn Paternoster
Understaffed, but also not good at prioritizing - a tiny order with just 4 cones was put on hold for 30 mins while other orders were filled one after another. The manager looks to be the only one working. The other young guys were not doing anything and she was really frustrated.
Atmosphere: 1
Food: 1
Service: 1
Alex
Soda machine was out of ice and diet coke for both. The service was slow and the food was wrong once it was finally received.
Atmosphere: 2
Food: 1
Service: 3
Heather Hanlon
Order a number 7 chicken nugget meal large with ice water not a bottle water they dont listen to what you tell them
Atmosphere: 2
Food: 2
Service: 2
John
Staff was efficient
Atmosphere: 5
Food: 5
Service: 5
Steve W
Service at the drive thru at breakfast hours is simply spectacular!!!
Atmosphere: 4
Food: 4
Service: 5
Nova Crowe
I want to applaud this McDonald’s location and I am excited to explain why.
First, I was craving McDonald’s (I’m 7 months pregnant) and decided that’s what my boyfriend and I were going to have for dinner. I was at target, so the closest location to me was the Foothills location. I placed a mobile order and was there within 5 minute of placing the order. We had waiting 25 minutes in our curbside spot waiting on the food. The car beside me also picking up curbside had been waiting quite sometime as well. The cars in the drive through were piling up as well. We lost patience and my boyfriend decided to go in and see what the hold up was. When he was waiting in line, there were 2 other people complaint about their food order being wrong and wait times. When he got to the counter, our food had been sitting on the counter, just not being brought out to us. He told them it was probably cold and they REPLACED our fry we had ordered. When he brought the food out, my ice cream was dripping off the cone, our drinks were slightly watered down, our burgers were cold, and mine was made wrong. He was infuriated because he wanted to go home long before getting our order, and with all that was wrong he just was pleased. I told him I would take him home and go back to get it replaced.
When I made it home, he had offered me to go to the Calderwood location and place a new order as opposed to go back to the Foothills location and give them the opportunity to mess it up again. The Calderwood location is a bit closer to our house, so I went with his idea. I placed my curbside pick up, and headed on my way. They brought my order out within 5 minutes of me being there, my burgers and fry were FRESH and amazing. The lady who brought it out was also so sweet. I had asked for extra pickles on my burger (lol pregnancy craving) and they understood the assignment. I will from now on always come to this location no matter what! I am very impressed for a fast food place to have a 10/10 experience.
Thank you to Calderwood McDonalds! Your location is definitely putting the Foothills location to shame! Thank you for our amazing experience especially after our bad one!
Atmosphere: 5
Food: 5
Service: 5
Raquel Adams
I ordered the new McDonald land chicken nugget meal. The nuggets are rock hard like the have been sitting for hours. Fries were warm at best nor hot and I didn’t get one of the collectibles tins as advertised. $12.95 for a meal that’s Sucks
Atmosphere: 3
Food: 1
Service: 3
Whitney Hicks
If I could give zero stars I would waited 40 plus min for 14$ worth of food and didn't even get drink cups till food got there..no staff would acknowledge us standing at the front counter stood there for 15 min of the 40 plus min wait I had on my food..absolute waste of my time will not go to this McDonald's again
Atmosphere: 1
Food: 1
Service: 1
Jim Miller
Ice machine not working for extended period of time on drink machine
Stop in cause I was really hungry stood there 10 mins. Employees looked right at me, and ignored me. I will not be stopping at that location again.
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn Cunningham
Worst McDonald’s in town.
Carrie Boon
Fabulous McDonald’s good service. If your order was not right, they will make it right. Excellent service. Love the savings on the app.
Atmosphere: 5
Food: 5
Service: 5
James Liss
Order double quarter pounder with cheese got fish instead
Atmosphere: 5
Food: 5
Service: 1
cloe bearden
I would give it a negative star if I could!!! we was coming back through from pigeon Forge yesterday afternoon , and stopped to get dinner the place was absolutely disgusting trash was overflowing. All the tables were disgusting. The drink dispensers barely worked trash, food all over the floor bathroom was disgusting we would have went somewhere else but we was hungry and ready to get home! Unfortunately we all got food poisoned my husband has been throwing up since last night and me and my daughter’s stomach had been messed up since!
If you don’t like your job, then find another one.
I’m sorry I ruined your day by asking for a drink carrier because I ordered THREE drinks. Your “oh my God” response was unnecessary, unprofessional and plain out rude.
I do hope your day gets better though.
Understaffed, but also not good at prioritizing - a tiny order with just 4 cones was put on hold for 30 mins while other orders were filled one after another. The manager looks to be the only one working. The other young guys were not doing anything and she was really frustrated.
Atmosphere: 1
Food: 1
Service: 1
Soda machine was out of ice and diet coke for both. The service was slow and the food was wrong once it was finally received.
Atmosphere: 2
Food: 1
Service: 3
Order a number 7 chicken nugget meal large with ice water not a bottle water they dont listen to what you tell them
Atmosphere: 2
Food: 2
Service: 2
Staff was efficient
Atmosphere: 5
Food: 5
Service: 5
Service at the drive thru at breakfast hours is simply spectacular!!!
Atmosphere: 4
Food: 4
Service: 5
I want to applaud this McDonald’s location and I am excited to explain why.
First, I was craving McDonald’s (I’m 7 months pregnant) and decided that’s what my boyfriend and I were going to have for dinner. I was at target, so the closest location to me was the Foothills location. I placed a mobile order and was there within 5 minute of placing the order. We had waiting 25 minutes in our curbside spot waiting on the food. The car beside me also picking up curbside had been waiting quite sometime as well. The cars in the drive through were piling up as well. We lost patience and my boyfriend decided to go in and see what the hold up was. When he was waiting in line, there were 2 other people complaint about their food order being wrong and wait times. When he got to the counter, our food had been sitting on the counter, just not being brought out to us. He told them it was probably cold and they REPLACED our fry we had ordered. When he brought the food out, my ice cream was dripping off the cone, our drinks were slightly watered down, our burgers were cold, and mine was made wrong. He was infuriated because he wanted to go home long before getting our order, and with all that was wrong he just was pleased. I told him I would take him home and go back to get it replaced.
When I made it home, he had offered me to go to the Calderwood location and place a new order as opposed to go back to the Foothills location and give them the opportunity to mess it up again. The Calderwood location is a bit closer to our house, so I went with his idea. I placed my curbside pick up, and headed on my way. They brought my order out within 5 minutes of me being there, my burgers and fry were FRESH and amazing. The lady who brought it out was also so sweet. I had asked for extra pickles on my burger (lol pregnancy craving) and they understood the assignment. I will from now on always come to this location no matter what! I am very impressed for a fast food place to have a 10/10 experience.
Thank you to Calderwood McDonalds! Your location is definitely putting the Foothills location to shame! Thank you for our amazing experience especially after our bad one!
Atmosphere: 5
Food: 5
Service: 5
I ordered the new McDonald land chicken nugget meal. The nuggets are rock hard like the have been sitting for hours. Fries were warm at best nor hot and I didn’t get one of the collectibles tins as advertised. $12.95 for a meal that’s Sucks
Atmosphere: 3
Food: 1
Service: 3
If I could give zero stars I would waited 40 plus min for 14$ worth of food and didn't even get drink cups till food got there..no staff would acknowledge us standing at the front counter stood there for 15 min of the 40 plus min wait I had on my food..absolute waste of my time will not go to this McDonald's again
Atmosphere: 1
Food: 1
Service: 1
Ice machine not working for extended period of time on drink machine
Atmosphere: 2
Service: 3
Restaurantji Recommends
Stop in cause I was really hungry stood there 10 mins. Employees looked right at me, and ignored me. I will not be stopping at that location again.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s in town.
Fabulous McDonald’s good service. If your order was not right, they will make it right. Excellent service. Love the savings on the app.
Atmosphere: 5
Food: 5
Service: 5
Order double quarter pounder with cheese got fish instead
Atmosphere: 5
Food: 5
Service: 1
I would give it a negative star if I could!!! we was coming back through from pigeon Forge yesterday afternoon , and stopped to get dinner the place was absolutely disgusting trash was overflowing. All the tables were disgusting. The drink dispensers barely worked trash, food all over the floor bathroom was disgusting we would have went somewhere else but we was hungry and ready to get home! Unfortunately we all got food poisoned my husband has been throwing up since last night and me and my daughter’s stomach had been messed up since!
Atmosphere: 1
Food: 1
Service: 1
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