McDonald's
211 N Calderwood St, Alcoa
(865) 983-8432
Recent Reviews
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customer service horrible, hair in my food, not busy at all and there’s no one at register, the atmosphere is ghetto. My friend had a half and half tea& lemonade and the dude came with the cup barely half full with lemonade, when my friend went to the tea urn it was empty. I feel like the storage of the drinks should be checked on frequently through the day.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Worst fast food place around 45min for an online order that was cold and my ice cream melted will never go again
Atmosphere: 1
Food: 1
Service: 1
Customer service is always great but have to go back around because they always forget something but I greatly appreciate their customer service
Atmosphere: 5
Food: 3
Service: 5
This is the worst McDonald's I have ever been to I will never go back there the store was nasty the lady that should have been waiting on me was very rude and told me that she didn't get my curbside order even though I showed her on the minute app and on my bank card for the money was taken off show me there was nothing she could do about it
Atmosphere: 1
Food: 1
Service: 1
Always packed but I'm never in drive-thru for more then I guess 5 minutes or something.
Atmosphere: 4
Food: 5
Service: 5
Food is well fast food. Service good. There's just drug addicts that hang out there alot making it uncomfortable for people.
Atmosphere: 1
Food: 3
Service: 5
Drive thru IceCream softserve
Atmosphere: 1
Food: 3
Service: 4
Staff was nice. Establishment was clean. Food was
Atmosphere: 5
Food: 5
Service: 5
How hard is it REALLY to be a “customer service” friendly DRIVE THRU employee of McDonald’s — in EVEN saying a simple “THANK YOU” when taking your money to pay for a breakfast sandwich?? Who is doing whom the favor???? This is the 2nd time we have had rude demeanor and arrogant refusal to even say anything. It’s downright uncomfortable and does not make me want to go to this McDonald’s anymore. I would NOT recommend.
Tried to use rewards but cashier did not add it.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I said in the Drive-Thru line behind someone at the speaker for almost 10 minutes. I pulled off.
Service: 1
Cindy at the drive through is always friendly. I enjoy seeing her hats for the holidays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin, Sausage
The morning service is terrible they got my order wrong twice I had to wait 46 min just for 2 mocha frappes there is no communication here what so ever, and my families breakfast was cold, we will not recommend coming here EVER!!!
Atmosphere: 1
Food: 2
Service: 1
Waited 20 minutes for curbside and they didn't bring it out for another 20
30 minute wait time in drive thru. worst of No Boo Box on HALLOWEEN. no reason to ever go back.
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