McDonald's
2552 Airport Hwy, Alcoa
(865) 970-4921
Recent Reviews
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18 minute wait for a sausage biscuit at 10am. Ridiculous.
Atmosphere: 2
Food: 4
Service: 1
I ordered a Carmel frappe...it was great!
Atmosphere: 5
Food: 5
Service: 5
Just had dinner there at 9:00 p.m. on a Friday was absolutely phenomenal. The service was awesome and the food was the best
Atmosphere: 5
Food: 5
Service: 5
Awful. Never again. Cold, really cold food. Ordered a cheeseburger happy meal they gave me cold chicken nuggets, hard as a rock. It's a job I thought almost anyone could do. Now, I begged to differ. Pathetically sad.
Ordered a filet o fish meal with a regular coke, and a mcchicken, mcdouble, and fry. Person at to go window was very absorbed talking to another employee. Fries had no salt, they gave me a diet coke (gross) instead of a regular coke, and most concerning, while eating my filet o fish I bit into a hunk of hard plastic I added tarter sauce to my sandwich and did not see anything on it, so that means the plastic was made into the fish patty. I'm just going to swear off fast food. Y'all are too expensive to be messing up orders AND feeding people plastic. Y'all are lucky I bit it and spat it out, it's big enough to mess up someone's insides. Called and told management, they offered to replace order but I refused (we were on the way to a family event and honestly my appetite ruined) and just requested their management send a message to corporate because this is dangerous. Attached is the hunk of plastic I almost swallowed. I'm concerned they won't actually, hence the review
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Filet-O-Fish
The lady at the drive thru was rude and very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Let me say what a NICE experience one will have at this McDonald’s. The staff is great and professional. They greeted us with a smile and the order was hot fresh ( which iykyk ) and made to order and correct on all accounts. The young lady that took our order was in good spirits and actually seemed as if she enjoyed her job. They are doing something right at this McDonalds!! Other stores need to take notice.
Atmosphere: 5
Food: 5
Service: 5
We had breakfast and it was good
We do not eat at McDonald's to much but they do have a good breakfast. They do need to toast off the bagels. But they were good.
Atmosphere: 4
Food: 5
Service: 5
It’s 12/15/25 went 2day at 2pm-ish about 4 days ago I sent my man out there & they left out a large fry & 2pies then 2day when I sent him out there he mentioned that & said is everything in there bc they left out stuff last time “oh yeah it’s in there” they replaced 2 pies & left out my 10pc but made sure the bbq was in there 😳🤯 and the fries look like crap (I change it never usually call these places or even write reviews only reason I did is bc they constantly 4get stuff and things are just too expensive these days & at this point it’s getting ridiculous. Reason I’m even writing this review is bc I probably won’t get through on the phone to them bc I’ve called & they’re not answering, & the other day it took me 4ev to even get through) this is twice in a row and to be honest, they mess it up more times than they get it right. On a good note the lady I spoke with the other day was very friendly.
Atmosphere: 3
Food: 2
Service: 1
This was one of the best biscuits I have eaten in a long time. The color was perfect. It was hot, fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great staff, always friendly with a smile.
Atmosphere: 5
Food: 5
Service: 5
When someone who is allergic to onions says NO ONIONS. That doesn't mean scrape off onions on old burger and miss some! Thanks for the almost trip to hospital and waste of my time and money!!! Would love for someone from the Cochran family to come eat this cheeseburger... have pictures for added appetite suppressant.
Food: 1
Excellent service at this McDonald’s yesterday! The food is delicious and the grinch socks are cuter than imagined!
Atmosphere: 5
Food: 5
Service: 5
I tried to come before my flight this morning, it says online they open at 4:30 am. I waited 15 minutes, drove around the building a few times, and never heard anything from anyone here 😕
Service: 1
Great food and customer service. Close to the airport. Veteran friendly.
Food: 5
Service: 5
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