Pizza Hut

2418 Airport Hwy, Alcoa
(865) 970-2648

Recent Reviews

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67coronetman

What can you say that's not wrong with this place first of all the individual is working in there look like they were strung out and partying or something I don't know what they were doing they put plastic in the oven where you send pizzas through which could be toxic and very deadly all around just a terrible experience will never go back here again didn't even get my order canceled it and left and I would advise anybody going there to eat very cautious because it doesn't seem like the management gives a crap are probably even their district managers they don't care who they hire or they show up or are they even do the job properly and they don't look and don't look halfway clean when they're in there anyways.

Atmosphere: 1

Food: 1

Service: 1

Baron Callihan

I order from here at least once or twice a week,they are always nice and no matter what time I come in they never act like I’m holding them up or anything and they always come out with a good meal! Pizza, pasta and breadsticks! Can’t go wrong!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Marinara, Pepperoni Pizza, Breadsticks, Big Dinner Box with Pasta, Personal Pan Pizza

ironjehoshaphat

I visited here because my child had won a coupon during school. The place was clean and had a great feel to it. My child loved the personal pan pizza from the coupon and wanted to go back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Personal Pan Pizza

Mrs Why

Absolutely terrible service. The lady at the front was extremely rude. She was complaining and aguring with the man cooking. Huffing and puffing and sighing about the "line" (3 customers waiting). We were excited to see an Eat-In Pizza Hut. However, once the lady acknowledged us, we stated we wanted to dine in. She rudely exclaimed, "You're gonna have to order at the counter! I don't have a server!" No apologies and no professionalism. She was completely unpleasant and hateful about working. I honestly hope she's not in leadership, because she's doing a terrible job. All this going on while another employee stand outside smoking. We love Pizza Hut but the service at this location was completely trash.

Atmosphere: 1

Service: 1

Doug Hughes (Bama)

A little short staffed...but other than that they deserve 5 stars. Gr8 Job. By far my go-to pizza joint.

Atmosphere: 5

Food: 5

Service: 5

MaryLou Milliman

The food was hot and correct and super easy to mobile order.

Atmosphere: 5

Food: 5

Service: 5

Vince Petak

This is how my pizza arrived tonight. Now I know why I quit ordering from Pizza Hut.

Food: 1

Service: 1

Raquel Lietart

Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Ron Waters

Ordered 3 toppings
Extra pepperoni, green peppers and olives.
I got very little pepperoni, onions and mushrooms. Someone else is probably wondering what happened to their pizza too

Food: 1

Service: 5

Karen Fredin

Stopped today for the buffet, we were a little later then we wanted to be. We drove from Hall's because our pizza hut doesn't have buffet. They made fresh pizzas, breadsticks and cinnamon sticks. Service was excellent. Food was delicious. Overall we were pleased. Only disappointment no salad bar.

Atmosphere: 5

Food: 5

Service: 5

Dawn Daugherty

I never recieved my whole order! I called to complain and was told that nothing could be done about it. No money was given back to me about that missing items!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Personal Pan Pizza

Anthony

Rude staff floor is nasty and food was too. Especially during daytime and night time employees smell like weed

Atmosphere: 1

Food: 1

Service: 1

Christie Davenport

JESSICA is the name of the Lady that rudely yelled across the restaurant at us to move our vehicle that wasn't even parked in a non designated parking spot...she apparently was having a bad day or something. We found JESSICA to be extremely rude not even to mention that it really embarrassed my husband and myself. We didn't finish eating we just paid our bill and left.

Atmosphere: 1

Food: 4

Service: 5

Jeff Sterling

Ordered online. Pub style crust. Thin, not crispy. Eats more like pizza should. Less like a nacho, which is how thin and cripy crust is.

Atmosphere: 3

Food: 4

Amy Marsh

We love Pizza Hut. Had been a while since we dined in. The experience of dining in is different from delivery. It just tastes better sometimes dining in. The bread sticks were a little over cooked and under seasoned from usual when we dine in but everything was still good. Service was great too.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Breadsticks, Cheese Pizza

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