Subway

2580 Alcoa Hwy, Alcoa
(865) 984-9487

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Recent Reviews

Your manager at this store is the reason why you don't get a lot of business!

I come here to eat almost every day and get a veggie delight. Most of the time, I have great customer service experience, today however, I met the manager. Who apparently wants to limit the amount of vegetables that can be put on the sandwich. I like a lot of onions, and she wanted to only give me like 4 or five pieces for a footlong. I asked for more, and she informed me that...
My husband and I stopped by this location for lunch today (3/25/2024 around 11:45am) and I must say those ladies are awesome at their job! Although it was packed inside and drive thru was packed also, they got us in and out and had the best customer service ever! Somebody needs to give these ladies a raise!
typical subway shop. The employees are a little edgy. Openly discussing internal issues loudly so that customers can hear. on my last visit of 11/3/2022, the person fixing my sandwich apparently was also working drive thru. not sure if it was an accident, or if she did not care, but she said loudly, "people are so stupid sometimes....." hmmm, guess they missed that lesson in customer service.

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