Papa Johns Pizza

TERRIBLE CUSTOMER SERVICE. Been waiting over an hour for door dasher to pick up my order. This is the 3rd dasher now. Called store to ask if they were making it and they said yes without even asking my name. The worker was extremely rude through the entire conversation with my wife and when I got on the phone he ignored me for a good 30 seconds and then finally just said “ im working the store by myself and I have a lot of orders” in an extremely rude tone.

Service: 1

Overall good. Well return

Atmosphere: 4

Food: 4

Service: 5

I went to pick up an order and the girl said it had already been taken. So please confirm that it's the correct person. How can they hand it over to someone who isn't the right person?

Went to this location tonight. And the guys in there were rude!!!! One of the guys didn't want to take our order. So we just walked out and went somewhere else.. #Disappointed

Service: 1

My daughter ordered a pizza to get delivered so we wouldn't have to get out tonight. Pizza cheese sticks and that cookie pizza was great. The only issue is that the marinara dipping sauce for the cheese sticks had a very odd taste. I figured they'd just get some out of the same container they made pizzas with. This sauce has a spoiled taste to it so don't get the side of marinara tonight, just get the garlic sauce.

Food: 3

Service: 5

Fresh , giving extra pepperoni. Wing not too dry , buffalos sauce not too sour . Love it

Atmosphere: 5

Food: 5

Service: 5

Was to salty

Atmosphere: 3

Food: 3

Service: 3

We received an order this evening that was delivered to our home. There were some issues with our order. When I called this location to inform them of the issues, Carrie addressed our concerns with a few options that would work for us. She was apologetic and handled the situation well. Definitely great customer service. Honestly, depending on how this situation was handled was a deciding factor in whether or not we would order from this location again. She definitely delivered! Thank you Carrie!

Atmosphere: 5

Food: 3

Service: 5

The customer service is terrible. The workers make this city business ghetto

Atmosphere: 1

Food: 2

Service: 1

I ordered pizza from there and it was the worse pizza ever I ordered buffalo chicken pizza and and I called the store to make sure my order is right and the girl was asking me if I need a Barbecue on my pizza and I said no I have allergies from barbecue and they still made my pizza with barbecue and when I called the store to speak with a manager she was basically telling me I’m lying and I went to the store to show her the pizza , she was still yelling and saying it’s not barbecue and it’s buffalo and she was having attitude with me and she was so disrespectful and I told her it I wanna speak with the general manager and she said I’m the general manager, and also when I was in store she didn’t even wanted to look at the pizza or even smell and she was telling me do you even know what’s the difference between buffalo and barbecue like she didn’t take it serious it I have allergies from barbecue, she was so disrespectful, and she was telling me it I’m going block you and you can’t order anything from my store again, I like I never order from there again. I will never recommend it

Atmosphere: 1

Food: 1

Service: 1

I got the wrong pizza when I called to speak with a manager she was so disrespectful she has a bad attitude she didn’t want a refund or anything, which was very disappointing
I don't know how she is a manager!!!!!
WASTE OF MONEYYY

Atmosphere: 1

Food: 1

Service: 1

I ordered the pizza at 11:15pm and a delivery driver dropped the pizza off at a random unit 45min later. I called the store at 12:30am and they remade the pizza and sent it again. By 1:30am the pizza had still not arrived. I tried calling the store and they were closed. Awful service and awful execution

Atmosphere: 1

Food: 1

Service: 1

The switch to door dashing all their orders has completely removed any accountability to provide service. I have yet to not have an issue when ordering delivery. Repeated "issues finding my address" so that the driver can try to avoid getting out of their car, forgotten items, etc. Papa Johns can try to pass the buck of paying for drivers and service being out of their hands but it's their choice to use them and no matter where the fault lies the issue remains that I can't get reliable service if I continue to order from them, so I won't be.

Atmosphere: 1

Food: 3

Service: 1

Placed a delivery order for them to cancel the order after an hour of waiting, they didn’t reach out to me to inform the order was cancelled.

Atmosphere: 1

Food: 1

Service: 1

The lady seated on chair playing white her phone doesn’t need to get up to to help
I got 5 pizza and asked for paper plate she said we don’t have and I’m seeing it in front of me but she didn’t want to get up

Atmosphere: 1

Food: 4

Service: 1