Waited over 10 minutes in the drive-through line. Called told them that I was a nurse on break. Needed to hurry up and get back. They still took forever not happy with the service. I understand places are shortstaffed, but get some stuff in there
Atmosphere: 1
Food: 5
Service: 1
Courtavia Nicholson
Really sad to have my first experience to go so unfortunate and unwelcoming. Definitely will not return! Placed my order for a Caramel Latte Bruelee and Gouda sandwich… After waiting more than 15 minutes in an empty Lobby someone finally asked the name on my order. Which had been sitting and no one ever called my name.
Service: 1
Woodrow Lucas
My name is Woodrow Lucas and I live with mental illness. The atmosphere, staff, and Green Tea at the bell rd. Starbucks are nothing short of miraculous in assisting me with my recovery. Kudos to Starbucks for its ethos and committment to service.
Atmosphere: 5
Food: 5
Service: 5
Jen L
My boyfriend and I love coming to this location which is where we met. Service is good and I know the staff tries to accommodate everyone as fast as they can. Drinks and food are tasty and the facility is fairly clean.
Atmosphere: 4
Food: 4
Service: 4
Foday Sillah
Ii like you are part of the team. Everyone calls me by my name. They know how particular I am about my drinks, they also make sure they get it right. I love this place I wish I could give it ten stars.
Atmosphere: 5
Food: 5
Service: 5
Eric W.
This starbucks location is my go-to chill spot in the mornings when I'm in town. My friend Mark and I love getting coffee there. Welcoming atmosphere and very friendly + accomodating staff. Shoutout to Semetrice and JP! :)
Atmosphere: 5
Food: 5
Service: 5
Suanpi16
The guy who is in the counter order taker is bad. Dont go anybody there. Bad bad service at all
Service: 1
Lian Muan
Bad services especially the guy who took order is very rude
Service: 1
Morgan Davidson
I order doordash/ uber eats here almost every morning and whoever is putting these sweet little notes on the cups deserves a raise!!!! SO NICE 🤍
This is by far the best Starbucks in the Antioch area. The employees were so kind helping me figure out my drink order and gave me some great recommendations. Will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
TJordan
My frappe was tasteless and was poorly made. The worse frappe I’ve ever had! Also, passing a dripping cup out the window without feeling a need to wipe down the cup or at minimum including napkins so I can wipe down my own cup is not only a lack of customer service but also shows a lack of pride in your role. And why do I always have to ask for napkins with my order & in turn, the employees initially seem to be oblivious to the location of where napkins are stored. All in all, I paid for a product that I did not receive & the service has a lot of room for growth.
Food: 1
Service: 1
Leilani Waack
Coffee was delicious and such a nice staff!!
Atmosphere: 5
Food: 5
Service: 5
Candis Vandevort Angle
I always stop at this Starbucks when I’m in the area. You can tell that it is well run. The service is fast, they always get my order right, and the staff are kind and professional.
Atmosphere: 5
Food: 5
Service: 5
Richard Heughan
Great friendly staff, clean environment to take a short break and relax, appears like a excellent management staff running this location.
It's very good, but getting very expensive.
Atmosphere: 5
Food: 5
Service: 5
Waited over 10 minutes in the drive-through line. Called told them that I was a nurse on break. Needed to hurry up and get back. They still took forever not happy with the service. I understand places are shortstaffed, but get some stuff in there
Atmosphere: 1
Food: 5
Service: 1
Really sad to have my first experience to go so unfortunate and unwelcoming. Definitely will not return! Placed my order for a Caramel Latte Bruelee and Gouda sandwich… After waiting more than 15 minutes in an empty Lobby someone finally asked the name on my order. Which had been sitting and no one ever called my name.
Service: 1
My name is Woodrow Lucas and I live with mental illness. The atmosphere, staff, and Green Tea at the bell rd. Starbucks are nothing short of miraculous in assisting me with my recovery. Kudos to Starbucks for its ethos and committment to service.
Atmosphere: 5
Food: 5
Service: 5
My boyfriend and I love coming to this location which is where we met. Service is good and I know the staff tries to accommodate everyone as fast as they can. Drinks and food are tasty and the facility is fairly clean.
Atmosphere: 4
Food: 4
Service: 4
Ii like you are part of the team. Everyone calls me by my name. They know how particular I am about my drinks, they also make sure they get it right. I love this place I wish I could give it ten stars.
Atmosphere: 5
Food: 5
Service: 5
This starbucks location is my go-to chill spot in the mornings when I'm in town. My friend Mark and I love getting coffee there. Welcoming atmosphere and very friendly + accomodating staff. Shoutout to Semetrice and JP! :)
Atmosphere: 5
Food: 5
Service: 5
The guy who is in the counter order taker is bad. Dont go anybody there. Bad bad service at all
Service: 1
Bad services especially the guy who took order is very rude
Service: 1
I order doordash/ uber eats here almost every morning and whoever is putting these sweet little notes on the cups deserves a raise!!!! SO NICE 🤍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is by far the best Starbucks in the Antioch area. The employees were so kind helping me figure out my drink order and gave me some great recommendations. Will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
My frappe was tasteless and was poorly made. The worse frappe I’ve ever had! Also, passing a dripping cup out the window without feeling a need to wipe down the cup or at minimum including napkins so I can wipe down my own cup is not only a lack of customer service but also shows a lack of pride in your role. And why do I always have to ask for napkins with my order & in turn, the employees initially seem to be oblivious to the location of where napkins are stored. All in all, I paid for a product that I did not receive & the service has a lot of room for growth.
Food: 1
Service: 1
Coffee was delicious and such a nice staff!!
Atmosphere: 5
Food: 5
Service: 5
I always stop at this Starbucks when I’m in the area. You can tell that it is well run. The service is fast, they always get my order right, and the staff are kind and professional.
Atmosphere: 5
Food: 5
Service: 5
Great friendly staff, clean environment to take a short break and relax, appears like a excellent management staff running this location.
Atmosphere: 5
Food: 5
Service: 5
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