i always come for curbside pick up they take so long up to 10 to 15 minutes, when on the app it says it would be ready by like 5 minutes
Food: 5
Service: 2
Greg W
Order took forever. Toasted buns were burned. My wife ordered coffee and it was poured before it was done and was too strong. Had to get another cup after it was finished. It was lunchtime and no one was here. I loved these places in Texas and Oklahoma but this place was not to standard.
Atmosphere: 5
Food: 2
Service: 3
Kingmus8!
The service is ideal, especially when the employees go the extra mile. I appreciate the service and food. Avocado on spicy chicken sandwich is IT💯
Atmosphere: 5
Food: 5
Service: 5
Kassandra
They always get our order right at this location. Drive thru area and parking lots always clean. But service always takes FOREVER. always 30+ mins in line.
Atmosphere: 4
Food: 4
Service: 2
Jason Martina
Struggle with custom orders, otherwise great food.
Atmosphere: 5
Food: 2
Service: 2
Joseph DiPaolo
Good food, sometimes not what I ordered, and extremely slow drive-thru
Atmosphere: 5
Food: 4
Service: 2
Eduardo Hernandez
My food was made wrong n only got half a patty after a 10 minute wait in drive thru. Tried calling them n their fone number doesn't go thru. Ridiculous management team.
Atmosphere: 1
Food: 1
Service: 1
Barbara Jacobs
Wasn't the greatest. Screwed up order twice & then it was the worst burger I ever had. Onion rings were cold & water tasted like seltzer water.
Atmosphere: 1
Food: 2
Service: 1
Jennifer Saeed
I had only been here twice and both times the service was dissapointing.
June 2025: I love this branch. Always good. Staff are friendly and welcoming you when you arrive. Food comes to the table when you order from the phone.
Update: October 2025 Regrettably, I did not receive the service I had anticipated today. The issue lies solely with the employee. The establishment’s owner should implement comprehensive customer service training programs. It is unacceptable to operate in such a manner, even in a fast-food environment. I placed an order via my phone and opted for dine-in service. After an extended wait of approximately 25 minutes, I received the food in a bag. I inquired about the online order, but the employee responded rudely.
Upon reviewing the food, I discovered that several items were missing, including all beverages. I requested additional ketchup, but it was not provided.
The burger was dry, lacking ketchup and mayonnaise. Pickles and mustard were added when I declined them.
I subsequently requested ketchup, and the employee retrieved five without a smile or apology.
I understand that work pressure can be challenging, but it is unacceptable to conduct oneself in such a manner. If you are unable to manage the demands of the job, perhaps this is not the right fit for you.
Atmosphere: 4
Food: 3
Service: 1
Rob Brigance
Horribly slow customer service. Waited outside in the drive through as the only car for 5 minutes without anyone taking our order. Waited 20 minutes for our food while the crowd grew.
Atmosphere: 5
Food: 4
Service: 1
S F
Decent fast food restaurant. Ample parking in a quite area. Very clean bathrooms.
Atmosphere: 5
Food: 4
Service: 5
Maxx Wright
Spend 30 minutes in drive through with only 3 people in line
Atmosphere: 1
Food: 2
Service: 1
Danny Anderson
Food was dry, employees were rude and all the tables were dirty. Just all around awful :)
i always come for curbside pick up they take so long up to 10 to 15 minutes, when on the app
it says it would be ready by like 5 minutes
Food: 5
Service: 2
Order took forever. Toasted buns were burned. My wife ordered coffee and it was poured before it was done and was too strong. Had to get another cup after it was finished.
It was lunchtime and no one was here.
I loved these places in Texas and Oklahoma but this place was not to standard.
Atmosphere: 5
Food: 2
Service: 3
The service is ideal, especially when the employees go the extra mile. I appreciate the service and food. Avocado on spicy chicken sandwich is IT💯
Atmosphere: 5
Food: 5
Service: 5
They always get our order right at this location. Drive thru area and parking lots always clean. But service always takes FOREVER. always 30+ mins in line.
Atmosphere: 4
Food: 4
Service: 2
Struggle with custom orders, otherwise great food.
Atmosphere: 5
Food: 2
Service: 2
Good food, sometimes not what I ordered, and extremely slow drive-thru
Atmosphere: 5
Food: 4
Service: 2
My food was made wrong n only got half a patty after a 10 minute wait in drive thru. Tried calling them n their fone number doesn't go thru. Ridiculous management team.
Atmosphere: 1
Food: 1
Service: 1
Wasn't the greatest. Screwed up order twice & then it was the worst burger I ever had. Onion rings were cold & water tasted like seltzer water.
Atmosphere: 1
Food: 2
Service: 1
I had only been here twice and both times the service was dissapointing.
Atmosphere: 4
Food: 5
Service: 2
Wait times are ridiculous
Service: 1
Restaurantji Recommends
June 2025:
I love this branch. Always good. Staff are friendly and welcoming you when you arrive. Food comes to the table when you order from the phone.
Update: October 2025
Regrettably, I did not receive the service I had anticipated today. The issue lies solely with the employee. The establishment’s owner should implement comprehensive customer service training programs. It is unacceptable to operate in such a manner, even in a fast-food environment. I placed an order via my phone and opted for dine-in service. After an extended wait of approximately 25 minutes, I received the food in a bag. I inquired about the online order, but the employee responded rudely.
Upon reviewing the food, I discovered that several items were missing, including all beverages. I requested additional ketchup, but it was not provided.
The burger was dry, lacking ketchup and mayonnaise. Pickles and mustard were added when I declined them.
I subsequently requested ketchup, and the employee retrieved five without a smile or apology.
I understand that work pressure can be challenging, but it is unacceptable to conduct oneself in such a manner. If you are unable to manage the demands of the job, perhaps this is not the right fit for you.
Atmosphere: 4
Food: 3
Service: 1
Horribly slow customer service. Waited outside in the drive through as the only car for 5 minutes without anyone taking our order. Waited 20 minutes for our food while the crowd grew.
Atmosphere: 5
Food: 4
Service: 1
Decent fast food restaurant. Ample parking in a quite area. Very clean bathrooms.
Atmosphere: 5
Food: 4
Service: 5
Spend 30 minutes in drive through with only 3 people in line
Atmosphere: 1
Food: 2
Service: 1
Food was dry, employees were rude and all the tables were dirty. Just all around awful :)
Atmosphere: 1
Food: 1
Service: 1
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