Krystal

2511 Decatur Pike, Athens
(423) 745-3214

Recent Reviews

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Dorrie Taylor (Dorrie)

Not fresh

Melisa Derrick

Update: a manger from the store reached out and the corrected the issue.

I did an online order on 2-21-25. I say in the drive-thru for about 30 minutes. 10 of that was after I finally got to the window. Got home with my food, and my 2 apple pies were not in the bag. Tried to call them to get the issue fixed and no answer. Waited a few minutes and tried to call back. Still no answer. Also why have the prices gone up so ridiculously high. A sack full 2 medium (what use to be small) drinks a fry and a chili cheese fry and 2 apple pies should not be over $40.

Atmosphere: 3

Food: 3

Service: 3

Jess England

Great good fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Slider, Burger

Stan Sherrill

Young boy Nathan, working the drive thru wouldn't stretch his arm out the window to give us our $38 order and was very very disrespectful. Acted like he hated everything to do with his job even though we were the only ones in the drive thru. VERY UPSET WITH THE WHOLE SITUATION!

Atmosphere: 2

Food: 4

Service: 1

Sharon Hilton

Great place love the original

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Slider

Cheyenne Lawson

As I was about to eat my burger I noticed a hair so I pulled in it and a huge piece of hair came out. Tried calling numerous of time and of course no answer! So disgusted🤮

Food: 1

Ellen Stephens

Too expensive for what you get.

Atmosphere: 3

Food: 3

Service: 5

Jane Doe

Got food here last night after disavowing it for years. It was really good and everything was hot. A nice black lady took my order and gave me my food. She was very sweet!

Atmosphere: 5

Food: 5

Service: 5

Kobe Etie

This place needs a remodel or removal. Prices for Krystal are insane for what you get. A few small flavorless burgers for double what a large combo at another establishment would be. Asked for just mustard and pickle without know that's basically all you get anyway. Ended up getting like a tablespoon of mustard on each. So much...

Atmosphere: 1

Food: 2

Service: 3

Murray Le Clair

There still Great when you get that Krystal

Atmosphere: 2

Food: 4

Service: 4

Rod Sleepe

Food was fine. Employees looked surprised to have a customer. They got my order out quickly.

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: 4 Krystals Combo, Burger, 5 Cheese Krystals with Chili Cheese Fries Combo, Cheese Krystal, Family Meal Deal

jannah mull

Quick and easy!
24 Krystals originals for supper several young men.
The cost is more now, like everything else with the price of inflation

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Krystal Sackful 12

Marshann

Could have been better

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Fries, 4 Krystals Combo, Slider, Burger, Chili Cheese Fries, Junkyard Fries, Sundaes

Deborah Evanyk

2 Krystal burgers, small fry and small drink
are now costing over $10! And then you get food that's disappointing at best.

Atmosphere: 4

Food: 1

Service: 4

Jaime Russell

Apparently when you order online, they tack on $10 plus dollars in unexplained charges. 36.78 plus $5.49 is $42.27. 5.49 is tax. My entire total came to 57.76. Buyers beware.

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