I'm not sure what the young man's name was who served us on Thursday 9/25/25 mid afternoon. He stopped what he was doing in the lobby, to come to the counter and graciously accept our order. We could have used the kiosk, but he chose to serve us with a smile. It's not easy to be an older person in this high tech modern world! But it IS easy to be kind. I wish I knew his name, so I could give kudos to the right person. To whomever it was, your unselfish kindness and willingness to serve did not go unnoticed! 👏
This store need some serious help. They spend too much time talking in the back instead of waiting on customers. My son had an interview there and after making him wait for almost half an hour, they sent someone out to tell him they weren’t hiring anymore. This is so unprofessional on their part.
Atmosphere: 1
Food: 3
Service: 1
Britt Faith
Seems like everytime I go they forget something. It goes unnoticed until I'm at home, and then trying to contact them to either get a refund or something since I live so far away...the number NEVER works.
Atmosphere: 1
Food: 3
Service: 1
John Manton
Excellent service and attention to quality
Atmosphere: 5
Food: 5
Service: 5
Nicole Cotter Webb
Good food at this location. Staff is friendly and helpful. Soda is good too.
Atmosphere: 5
Food: 5
Service: 5
Murray Le Clair
It's Taco Bell
Atmosphere: 2
Food: 3
Service: 2
Marshann
They are very nice and the food is good
Atmosphere: 5
Food: 4
Service: 4
Josh Hicks
8/8/2025 around 8:00pm Took my family out for a quick dinner, ordered at the kiosk one employee was working the register and was saying it was broken, a female employee walked up and helped him then another employee helped him, he tried another order and was saying was broken so another female employee helped him and as she was leaving he was having more issues so he had her to help him again and she told him to just push buttons until something happened as she walked out the door, also he was complaining the whole time and seemed like he didn’t even want to be there, the employees need to be better trained and should not act out in front of customers, Food was mostly good except for the chicken in the discovery boxes it was almost dehydrated it was so dry, and tables seem to never be cleaned when you set down nor the floors under the tables when I got our refills that’s when I noticed the biggest issue, I did not notice on the first drink fill was busy with kids and trying to hurry to feed them but when I went back to get our refills I noticed mold and dirt on and beside the drink machine and on the spill way rack that is a deal breaker in one shot in my opinion, having people’s health in your hands, and I just now started going back after getting food poisoning 8 months ago at this same location on Decatur pike in Athens TN, this has been my 3rd trip here since then and to find this is absolutely disgusting and I believe I’ll be driving across town to another Taco Bell or just stop going altogether again, nobody can risk getting they’re family sick for a quick meal especially me and my family.
Taco Bell you need to step up and get the service under control asap
Atmosphere: 1
Food: 2
Service: 1
Chris John Phillips
Goodness, what a terrible experience. Just picked up an order to go and my bean burrito and two chicken enchilada burritos were cold. Not only did this make them taste bad but now I'm worried about getting sick because chicken shouldn't be served at this temperature because it grows bacteria very quickly.
I'm not sure what the young man's name was who served us on Thursday 9/25/25 mid afternoon. He stopped what he was doing in the lobby, to come to the counter and graciously accept our order. We could have used the kiosk, but he chose to serve us with a smile. It's not easy to be an older person in this high tech modern world! But it IS easy to be kind. I wish I knew his name, so I could give kudos to the right person. To whomever it was, your unselfish kindness and willingness to serve did not go unnoticed! 👏
Atmosphere: 5
Food: 5
Service: 5
This is a dead town! ( Tumbleweeds rolling by )
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Beefy Melt Burrito, Dr Pepper, Nacho Cheese Doritos Locos Tacos
This store need some serious help. They spend too much time talking in the back instead of waiting on customers. My son had an interview there and after making him wait for almost half an hour, they sent someone out to tell him they weren’t hiring anymore. This is so unprofessional on their part.
Atmosphere: 1
Food: 3
Service: 1
Seems like everytime I go they forget something. It goes unnoticed until I'm at home, and then trying to contact them to either get a refund or something since I live so far away...the number NEVER works.
Atmosphere: 1
Food: 3
Service: 1
Excellent service and attention to quality
Atmosphere: 5
Food: 5
Service: 5
Good food at this location. Staff is friendly and helpful. Soda is good too.
Atmosphere: 5
Food: 5
Service: 5
It's Taco Bell
Atmosphere: 2
Food: 3
Service: 2
They are very nice and the food is good
Atmosphere: 5
Food: 4
Service: 4
8/8/2025 around 8:00pm
Took my family out for a quick dinner, ordered at the kiosk one employee was working the register and was saying it was broken, a female employee walked up and helped him then another employee helped him, he tried another order and was saying was broken so another female employee helped him and as she was leaving he was having more issues so he had her to help him again and she told him to just push buttons until something happened as she walked out the door, also he was complaining the whole time and seemed like he didn’t even want to be there, the employees need to be better trained and should not act out in front of customers,
Food was mostly good except for the chicken in the discovery boxes it was almost dehydrated it was so dry, and tables seem to never be cleaned when you set down nor the floors under the tables when I got our refills that’s when I noticed the biggest issue, I did not notice on the first drink fill was busy with kids and trying to hurry to feed them but when I went back to get our refills I noticed mold and dirt on and beside the drink machine and on the spill way rack that is a deal breaker in one shot in my opinion, having people’s health in your hands, and I just now started going back after getting food poisoning 8 months ago at this same location on Decatur pike in Athens TN, this has been my 3rd trip here since then and to find this is absolutely disgusting and I believe I’ll be driving across town to another Taco Bell or just stop going altogether again, nobody can risk getting they’re family sick for a quick meal especially me and my family.
Taco Bell you need to step up and get the service under control asap
Atmosphere: 1
Food: 2
Service: 1
Goodness, what a terrible experience. Just picked up an order to go and my bean burrito and two chicken enchilada burritos were cold. Not only did this make them taste bad but now I'm worried about getting sick because chicken shouldn't be served at this temperature because it grows bacteria very quickly.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Great quick lunch
Atmosphere: 5
Food: 5
Service: 5
The crew here makes the atmosphere comfortable and pleasant.
Atmosphere: 5
Food: 5
Service: 5
My fiesta potatoes was so hard I couldn’t even eat them.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheese Quesadilla with Plastic
They have a friendly staff, and it's clean.
Atmosphere: 5
Food: 5
Service: 5
Good Taco Bell located here. The service was relatively quick with good food. Always a good option if you were looking for cheap food on the road.
Atmosphere: 5
Food: 5
Service: 5
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