This was the worse pizza I have ever eaten from Marco's Bartlett. I usually eat at Marco's Cordova for 3 years until I move. Prior to the 3 years living in Cordova, I lived in Southaven, MS. That is where I fell in love with Marco's in Southaven off of Getwell Rd. I had two pizza's and a salad delivery to my home in 38134. it was greasy, burn, and horrible for $33.99. I am a good tipper but tonight I only gave $35.00 and I would have really been angry if I had gave $40.00. I will drive to Cordova or Southaven before I will ever order from Bartlett again.
Food: 1
Service: 1
Malinda Sutherland
My mom and I each had the steak subs with some add ons or things taken off. I do have to say that my taste buds have changed over the past year but my sub was one of THE BEST things I have had in a long time. I did call the manager because I wanted them to know because companies get complaints more frequently than raves. She was very nice. Definitely try their subs if you are on the fence. I had been in the past because I always got pizza but I may play around with the subs for awhile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwhich
L D Gray
I am considering taking my business elsewhere due to my recent experiences with Marcos. I used to visit frequently, but after a rude encounter with the staff at the Trinity location on Halloween—over a simple request for my missing sauce—I haven't returned there. The location across town is usually nice, but on December 5, 2024, I decided to try the Stage location because it was closer.
I ordered two large pizzas with one topping for $19.99 and used my $10 loyalty discount. However, when I got home, the pizzas were extremely dry and had little to no sauce at all— not double. I always request double sauce (which can be viewed in my order history because I dislike dry pizza. I called and spoke to Kaitlyn York, who informed me that the kitchen insisted they had put sauce on the pizzas. I have photos that clearly show the lack of sauce and that the pizzas were overcooked, which contributed to their dryness. I even had to add hot sauce just to make them somewhat edible.
Kaitlyn offered me a credit of $12.06, but I explained that it wasn’t sufficient to cover remaking my pizzas. She told me she couldn’t give me $20 since I only spent $12. I reminded her that I earned that $10 discount by being a loyal customer. I suggested a credit for two correctly made pizzas instead of a monetary refund, but she refused. I couldn’t come back that night because it was 29 degrees outside and I was already settled.
I’m really upset about this situation and feel that corporate should be aware of how hard it is to make a living in America. Customers spend their hard-earned money at your establishments, and it’s disheartening when employees treat them poorly. This kind of treatment can drive customers away. Please make this right, as my concerns couldn’t be resolved at the local level.
Update: I just spoke to Sky and she was amazing. She rectified the issue and was very apologetic. She understands the importance of loyal customers. Kaitlyn can learn a lot from her(Sky).
Atmosphere: 2
Food: 1
Service: 1
Lolo Lolo
When tell you I ordered the triple pepperoni mag pizza and plain 15 count wings and it was a 10 you may not believe me. 10x10x10⭐️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Michael Shane Waits
Great Place Great People.
Atmosphere: 5
Food: 5
Service: 5
Makelia Wilbon
Affordable and quick. Hospitality a 10.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Meat Pizza
Stace Mo
Now I ordered a pizza and green salad. Pizza was fresh and I ate half the salad. Get ready to eat Other half and after stirring up the salad there goes a long piece of female blonde hair. Y’all need to wear hair nets.
Atmosphere: 5
Service: 1
Alton Duane Coley
Great Pizza 🍕
Atmosphere: 5
Food: 5
Service: 5
Michael Durham
Man they made my works pizza with love today.thanks to the cook's who made my pizza
I just ordered a meat lovers pizza with original crust got home crust thin as ever please in the future when I place an order please give me what i ordered and paid for pizza is horrible. I am home now but never will I leave that store again with this mess .
Atmosphere: 3
Food: 1
Service: 3
Michelle Williams
I love this Pizza joint it's clean and their workers are so professional and friendly and I love their pizzas ????
Atmosphere: 5
Food: 5
Service: 5
Marc Bryant
First time I ordered from this store since I was let down by Nona Maria, I am so impressed and thankful for the quality
This was the worse pizza I have ever eaten from Marco's Bartlett. I usually eat at Marco's Cordova for 3 years until I move. Prior to the 3 years living in Cordova, I lived in Southaven, MS. That is where I fell in love with Marco's in Southaven off of Getwell Rd. I had two pizza's and a salad delivery to my home in 38134. it was greasy, burn, and horrible for $33.99. I am a good tipper but tonight I only gave $35.00 and I would have really been angry if I had gave $40.00. I will drive to Cordova or Southaven before I will ever order from Bartlett again.
Food: 1
Service: 1
My mom and I each had the steak subs with some add ons or things taken off. I do have to say that my taste buds have changed over the past year but my sub was one of THE BEST things I have had in a long time. I did call the manager because I wanted them to know because companies get complaints more frequently than raves. She was very nice. Definitely try their subs if you are on the fence. I had been in the past because I always got pizza but I may play around with the subs for awhile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwhich
I am considering taking my business elsewhere due to my recent experiences with Marcos. I used to visit frequently, but after a rude encounter with the staff at the Trinity location on Halloween—over a simple request for my missing sauce—I haven't returned there. The location across town is usually nice, but on December 5, 2024, I decided to try the Stage location because it was closer.
I ordered two large pizzas with one topping for $19.99 and used my $10 loyalty discount. However, when I got home, the pizzas were extremely dry and had little to no sauce at all— not double. I always request double sauce (which can be viewed in my order history because I dislike dry pizza. I called and spoke to Kaitlyn York, who informed me that the kitchen insisted they had put sauce on the pizzas. I have photos that clearly show the lack of sauce and that the pizzas were overcooked, which contributed to their dryness. I even had to add hot sauce just to make them somewhat edible.
Kaitlyn offered me a credit of $12.06, but I explained that it wasn’t sufficient to cover remaking my pizzas. She told me she couldn’t give me $20 since I only spent $12. I reminded her that I earned that $10 discount by being a loyal customer. I suggested a credit for two correctly made pizzas instead of a monetary refund, but she refused. I couldn’t come back that night because it was 29 degrees outside and I was already settled.
I’m really upset about this situation and feel that corporate should be aware of how hard it is to make a living in America. Customers spend their hard-earned money at your establishments, and it’s disheartening when employees treat them poorly. This kind of treatment can drive customers away. Please make this right, as my concerns couldn’t be resolved at the local level.
Update: I just spoke to Sky and she was amazing. She rectified the issue and was very apologetic. She understands the importance of loyal customers. Kaitlyn can learn a lot from her(Sky).
Atmosphere: 2
Food: 1
Service: 1
When tell you I ordered the triple pepperoni mag pizza and plain 15 count wings and it was a 10 you may not believe me. 10x10x10⭐️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Great Place Great People.
Atmosphere: 5
Food: 5
Service: 5
Affordable and quick. Hospitality a 10.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Meat Pizza
Now I ordered a pizza and green salad. Pizza was fresh and I ate half the salad. Get ready to eat
Other half and after stirring up the salad there goes a long piece of female blonde hair. Y’all need to wear hair nets.
Atmosphere: 5
Service: 1
Great Pizza 🍕
Atmosphere: 5
Food: 5
Service: 5
Man they made my works pizza with love today.thanks to the cook's who made my pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatlovers Pizza, Garlic Butter Parmesan Wings, Cheese Bread, Deluxe Pizza, Meat Pizza
Great place to have pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe
Restaurantji Recommends
I just ordered a meat lovers pizza with original crust got home crust thin as ever please in the future when I place an order please give me what i ordered and paid for pizza is horrible. I am home now but never will I leave that store again with this mess .
Atmosphere: 3
Food: 1
Service: 3
I love this Pizza joint it's clean and their workers are so professional and friendly and I love their pizzas ????
Atmosphere: 5
Food: 5
Service: 5
First time I ordered from this store since I was let down by Nona Maria, I am so impressed and thankful for the quality
Atmosphere: 4
Food: 4
Service: 4
Delicious spicy ?
Food: 5
Service: 5
Recommended dishes: Pizza Ever, Pepperoni Magnifico
We love the cauliflower crust!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
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