I've came to this location plenty. The staff have been nothing but helpful, kind, and respectful to me, but I will say I have seen them talk to other employees in a tense manner. None the less, If I have ever had an issue it was always handled properly, respectfully, and quickly. This is definitely the best mcdonalds I have ever been to. Thank you to those who work there:)
Atmosphere: 3
Food: 5
Service: 5
R G
I didn't go in drive thru is always friendly.
Atmosphere: 5
Food: 4
Service: 4
Tracy Carver
McDonald's is the only restaurant that can mess up your food and make you feel like it's your fault. Specifically this McDonald's on 394 in Blountville. I got all the way home to find a portion of my order missing. No apology was offered. Just eye rolls.
Atmosphere: 3
Food: 2
Service: 1
Tim Johnson
It was pretty good would eat there again
Atmosphere: 4
Food: 3
Service: 4
Belle Merle
Good quick lunch on the go today. Food was hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
Alex Gentry
Getting really tired of paying for food and then not getting all my food. Most of the time we are running non stop and dont really have time to sit in line and double check everything when it really isn't that hard to get the right order in the bag. This has happened at the blountville tn location more than any other ones and it's just ridiculous.
Service: 1
Tim Owens
If I could I would give zero stars. Had 3 people in front of us to order and took 30 minutes to place our order. After placing our order for our food and waiting 49 minutes I asked the manager how much longer on our food. He went to check and said they didn't place our order. I showed him the receipt where we ordered and we were going to be put at the end of the order list. So I asked for a refund which he refused to give me until I threatened to call the police. Then he decided to give me a refund with a very bad attitude. As we turned to leave another customer approached the manager for her money back because she sat waiting for an hour for her food after placing her order on line. When she finally got her food it wasn't even what she ordered. By far worst experience I have ever had with any kind of customer service.
Atmosphere: 5
Food: 1
Service: 1
Charles U Farley
Just under $7 for a McDouble and a small ice cream sundae???? Absolute rip off extreme price gouging just avoid this place Sunday tasted like chemicals wasn't even any good
Atmosphere: 2
Food: 1
Service: 3
Isaak
Extremely slow and gives you the wrong items that are burnt to a crisp
Atmosphere: 1
Food: 1
Service: 1
Hunter Carrier
Ordered hot cookies and got cold ones. How hard is it to heat up some cookies
Horrible service came in at around 6:30 and no one would wait on me I ended up having to place my order on the machine myself no management doing anything to take care of the customers had to wait 10 minutes on my food then when I finally got my food they didn't give me my drink cup till I had to finally ask someone after having to yell at them to get someone's attention..
Atmosphere: 1
Food: 1
Service: 1
grayce stout
samuel was extremely nice and made the experience so positive we will continue choosing this location.
Atmosphere: 5
Food: 5
Service: 5
Heather B From TN
Pretty disappointing visit. My Big Mac was dried up, the fries were cold, and the service was really slow. It took at least 15 minutes to get our food. Definitely not what I expect from McDonald’s. Hope they can improve food quality and speed next time.
Jessi Jones
McDonald's in Blountville suck! I think the moble app users that get the free food is the food that's extremely OLD dry and hard as a brick! And you ask for ranch and honey mustard and they try to make you buy it! Like what does it do come out of your pocket?! Anyways The Food is trash I couldn't even eat it it was so tough and hard smh 🤦♀️
I've came to this location plenty. The staff have been nothing but helpful, kind, and respectful to me, but I will say I have seen them talk to other employees in a tense manner. None the less, If I have ever had an issue it was always handled properly, respectfully, and quickly. This is definitely the best mcdonalds I have ever been to. Thank you to those who work there:)
Atmosphere: 3
Food: 5
Service: 5
I didn't go in drive thru is always friendly.
Atmosphere: 5
Food: 4
Service: 4
McDonald's is the only restaurant that can mess up your food and make you feel like it's your fault. Specifically this McDonald's on 394 in Blountville. I got all the way home to find a portion of my order missing. No apology was offered. Just eye rolls.
Atmosphere: 3
Food: 2
Service: 1
It was pretty good would eat there again
Atmosphere: 4
Food: 3
Service: 4
Good quick lunch on the go today. Food was hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
Getting really tired of paying for food and then not getting all my food. Most of the time we are running non stop and dont really have time to sit in line and double check everything when it really isn't that hard to get the right order in the bag. This has happened at the blountville tn location more than any other ones and it's just ridiculous.
Service: 1
If I could I would give zero stars. Had 3 people in front of us to order and took 30 minutes to place our order. After placing our order for our food and waiting 49 minutes I asked the manager how much longer on our food. He went to check and said they didn't place our order. I showed him the receipt where we ordered and we were going to be put at the end of the order list. So I asked for a refund which he refused to give me until I threatened to call the police. Then he decided to give me a refund with a very bad attitude. As we turned to leave another customer approached the manager for her money back because she sat waiting for an hour for her food after placing her order on line. When she finally got her food it wasn't even what she ordered. By far worst experience I have ever had with any kind of customer service.
Atmosphere: 5
Food: 1
Service: 1
Just under $7 for a McDouble and a small ice cream sundae???? Absolute rip off extreme price gouging just avoid this place Sunday tasted like chemicals wasn't even any good
Atmosphere: 2
Food: 1
Service: 3
Extremely slow and gives you the wrong items that are burnt to a crisp
Atmosphere: 1
Food: 1
Service: 1
Ordered hot cookies and got cold ones. How hard is it to heat up some cookies
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kiosk is Awesome!
Atmosphere: 5
Food: 5
Service: 5
Horrible service came in at around 6:30 and no one would wait on me I ended up having to place my order on the machine myself no management doing anything to take care of the customers had to wait 10 minutes on my food then when I finally got my food they didn't give me my drink cup till I had to finally ask someone after having to yell at them to get someone's attention..
Atmosphere: 1
Food: 1
Service: 1
samuel was extremely nice and made the experience so positive we will continue choosing this location.
Atmosphere: 5
Food: 5
Service: 5
Pretty disappointing visit. My Big Mac was dried up, the fries were cold, and the service was really slow. It took at least 15 minutes to get our food. Definitely not what I expect from McDonald’s. Hope they can improve food quality and speed next time.
McDonald's in Blountville suck! I think the moble app users that get the free food is the food that's extremely OLD dry and hard as a brick! And you ask for ranch and honey mustard and they try to make you buy it! Like what does it do come out of your pocket?! Anyways The Food is trash I couldn't even eat it it was so tough and hard smh 🤦♀️
Atmosphere: 1
Food: 1
Service: 1
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