Panera Bread
782 Old Hickory Blvd #121, Brentwood
(615) 370-9718
Recent Reviews
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Really bad quality. Fatty gloopy soup, just gross, sandwiches and salads with virtually no protein or ingredients. No value here at all and just poor quality. The customer service follows suit, they couldn't care less.
Atmosphere: 3
Food: 1
Service: 1
Always clean, always consistent, and always friendly—this Panera in Brentwood sets the bar.
The team here is quick, courteous, and really keeps the line moving even during peak hours. My order is always right, and the café area is one of the cleanest I’ve seen—tables wiped down, drink station spotless, and the vibe is calm and comfortable even when it’s busy.
Special shoutout to the staff for being so upbeat and welcoming. Whether I’m grabbing lunch between meetings or settling in with my laptop for a few hours, they make the space feel inviting every time.
Bonus: they actually keep the bakery case fully stocked throughout the day 👏
Highly recommend this location if you want that perfect mix of efficiency and hospitality.
Atmosphere: 5
Food: 5
Service: 5
They took forever to give me my order pathetic
Atmosphere: 1
Food: 1
Service: 1
Great place for business connection
Atmosphere: 5
Food: 5
Service: 5
I had a good experience, hot and fresh food and no long wait
Atmosphere: 5
Food: 5
Service: 5
One register open and a line out the door! Not sure why they refuse to add more registers but this is absurd.
Atmosphere: 4
Food: 4
Service: 5
One of the best Panera bread! The food was good, prepared really fast with only few employees I saw there and it was almost full house, they should get a raise or be paid good. The place was clean and all the workers from cashier to kitchen staff had great customer service. I would eat from here again. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Locked out at auto zone fast and professional
Service: 5
Love the fresh sandwiches and soup, but just to damn expensive
Food was moderate Service was up to other Panera Bread standards We were there for a work meeting We will not use tjus location again
Atmosphere: 5
Food: 4
Service: 1
Restaurantji Recommends
Just bland. Bland salad, bland soup, bland lemonade.
Atmosphere: 4
Food: 2
Service: 2
Classic Avocado toast with garlic aioli & zesty sweet peppers in breakfast menu was outstanding, delicious and has become one of my favorite items.
A bit expensive compared to other option’s but their food quality standards & cleanliness are nice.
This location has as awesome seating for dine-in.
Atmosphere: 5
Food: 5
Service: 5
Slowest service for the most lack luster food...
Atmosphere: 4
Food: 1
Service: 1
Soup was a little cold, and my sandwich had 3 pieces of chicken and 1 piece of bacon, a ton of lettuce and tomato. For the price it should be nice. It looked like they substituted the chicken with guacamole.
Atmosphere: 5
Food: 2
Service: 4
Jonathan is phenomenal! He actually cares! All others should learn from him.
Atmosphere: 5
Food: 5
Service: 5
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