Pei Wei Asian Kitchen

Best Asian food in town!!!

These guys are the best!

Very loud music drowning the whole time making it hard to talk. Food is mediocre. Not much selection. Friendly employees though! Sorry, the food isn't good enough for a 2nd visit.

Update, I did contact peiwei.com/contact as requested but I never received a response. My review stands with the additional comment that the corporate office is unresponsive.

I asked for and paid for noodles on the app where it was clear and they could see the order when I called. They said they would credit me, but they acted like it was annoying them. Not great service.

The cashier who took our order was soft spoken and hard to hear despite asking her to repeat herself twice. She was slow to take our orders. We sat down and hoped to find our toddlers some highchairs. None were available. Until i spotted two in the patio section which were covered in food and water from previous customers. I grabbed napkins and cleaned them off myself outside and then again once i brought them inside. The cooks were doing their best to get food orders out. The cashier was visibly destressed taking orders as there was a line of about 10 people after we came in. She brought food out that was NOT our order and sat it at our table. We let her know about 5 minutes after that this was not our order. She pick up the plates and then proceeded to ask us our order. We reiterated our order. She went back to take more orders and we waited about 20 more minutes for food. When we received some of our items we made efforts to eat but because we had only partial items we were not able to enjoy it together. The kids food came out last. Despite order for dine in, we were given our order in to go containers. The cashier was trying to run food orders after taking everyones order. She was confused and didnt know what went to whom. After sevral minutes another customer decided to grab his order off the counter and proceeded to sit and enjoy his meal. I found part of our order on the table and while waiting for her to come by so i could get napkins as the supply area had none. The food after about 30 minutes arrived with the remaining items. By then the kids were fussy and we couldnt enjoy our meal. As we sat around i could hear the cashier shouting to the cook that she hated her job, could not wait to get off shift and would most likely 'never return to this place again since no one knows how to do their job or come to their shift' the cook while seemlesly putting out food orders told her to shut up and focus on getting food out. She gave up her rant which was in spanish and then proceeded to try and deliver orders until a nice black fellow employee came in the doors like a saving grace and began helping the cooks and delivering orders and getting the chaos under control. The food was pretty good (it was my first time trying this place) but the service was horrible. Very hesitant to go back.

Lunch pick-up order. Overcooked Wontons. Tried to reach out to corporate and no response, so here I am. Can't believe they would serve these.

The food had beautiful flavors, but it was a little salty for me. The staff was very nice and helpful! Music a little loud . First time here.

Pei Wei in Brentwood sucks. Used to be great back in 2016/2017/2018… Portion sizes have gotten way too small. Yet the price keeps going up and up. Side by side comparison of June 2021 vs March 2025. Look how much food they used to serve back in 2021 vs 2025. And the food used to taste way better quality. My food today 3-23-25 was inedible. They served me old nasty fatty chewy slimy Firecracker Chicken. And then made me wait another 10 minutes for my Egg Roll to come to my table after they already brought out my Firecracker Chicken. Can see why the other 2 locations in Nashville have been permanently closed down. There’s never barely any customers eating here due to the bad low quality and high overpriced prices. And bad customer service. Staff is not friendly or welcoming. She slammed my plate of food down on my table and didn’t even speak a word to me when I said thank you.

Walked in tryna figure out what I wanted to eat Luke was very helpful running me through different options on things I might like and I’ll say he helped me come to a decision and I was not dissatisfied in the slightest thanks Luke for all your help!!

Food was average. I had General's chicken. Upcharge on fried rice. Over priced compared to other Chinese restaurants in the area and the food ranked behind at least two. Still can't find adequate replacement for China Wok. But there was a decent amount of food.

Atmosphere: 4

Food: 3

Service: 5

Happy to find a plug so that I could work over lunch, but my lettuce wraps showed up DIY. Had to really wash up good and pry the lettuce apart and make the wraps by hand, so I went through a million napkins. There was a lot there, though. I would definitely pick something else, but I would go back.

Atmosphere: 4

Food: 4

Service: 4

Only bad thing is price of drinks. $16 for lunch is too much.

Atmosphere: 4

Food: 4

Service: 4

I wish I had had taken a picture of my food… The lettuce wraps are iconic always a staple. but I had the broccoli beef and it had some ginger sauce on it and it was so excellent… Can’t wait to come

Atmosphere: 4

Food: 5

Service: 5

Dietary restrictions: Most dishes are sesame free

Atmosphere: 5

Food: 5

Service: 5

Very poor quality food and small quantity for the price.

Atmosphere: 1

Food: 1

Service: 2