Dunkin'

1291 US-11W, Bristol
(423) 652-0420

Recent Reviews

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Michael McMurtry

Got the urge for an iced coffee around 10pm Sunday night. After a quick Google search I was directed to a 24 hour location. After my 25 minute drive, I arrived to a closed location. Lights on, sign on, just a couple pieces of paper taped to the drive thru menu board and window. What a waste of time and gas. At 12 mpg, I wasted about $6-7 in gas and 50 minutes of my time. THANKS DUNKIN!

Jessy Gregory

I haven't had anything bad here exactly. The problem is they never have what they need to make the signature drinks. Literally every time we are here they are out of something that should be essential and overstocked since they are needed in order to make the seasonal drinks. It's aggravating and ridiculous. It's also the slowest Dunkin I've ever been to in this area.

Ash Willard

The slowest Dunkin I've ever been too and it just keeps getting worse! Spent 10 minutes in the drive through line without it moving an inch.

Atmosphere: 1

Food: 1

Service: 1

Chandra Faith Sanchez-Olivares nee: Hellmann

The inside is never open anymore.

Chandler sizemore

Yummy hot cocoa and donuts. If you haven't tried the sausage egg and cheese croissant you should try it asap.

Atmosphere: 5

Food: 5

Service: 5

Dennis Sonney

I walked into Dunkin’ Donuts this morning to grab my usual coffee, but unfortunately, it was a frustrating visit. There were five employees behind the counter, all chatting about their weekend plans and personal stuff. Not one of them greeted me, asked to take my order, or even acknowledged my presence. After standing there for three minutes without any attention, I decided to leave. If you’re looking for quick and friendly service, this location isn’t it—seems like the staff is more focused on their weekend plans than on the customers.

Service: 1

Lisa Anne

Coffee was great & donuts were the best!

Atmosphere: 5

Food: 5

Service: 5

kya

Jacob is an absolute G, made my drink 10/10, & was dope! Thankyou for the service!
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Atmosphere: 5

Food: 5

Service: 5

Penny Pierce

Great people... fast service

Atmosphere: 4

Food: 4

Service: 4

Haylee Bauder

If I could give 0 stars, I would. This location currently has the some of the most unprofessional workers I have ever seen. The way they treat their customers is absurd. Very very trashy acting employees and I would recommend either going to Starbucks or a different Dunkin location.

Atmosphere: 1

Food: 1

Service: 1

Deric Ritchey

Service was pleasant, but I ended up being served a cold cup of coffee after being told they were brewing a new pot.

Atmosphere: 3

Food: 4

Service: 2

Ashley Dillingham

There was a god-awful STENCH as soon as we walked in. As in overwhelming and smelling like vomit or dirty feet. We almost turned around and left… it smelled like a Goodwill on steroids. When we asked the cashier what the smell was, he sarcastically asked us “like coffee or donuts?” ? Their staff were clearly talking about me and laughing when I walked over to get my drink. Weird experience. The iced matcha was good though.

Atmosphere: 1

Food: 5

Service: 2

Peter Higgs

Not a very friendly staff

Tony

I’ve never been to a business that will have the door locked with employees inside working. To only be “forced” to go through the drive thru to get a mobile order. Then when I question it, the answer was “we were short staffed this morning and they didn’t have a chance to unlock the door”. There’s a reason some people order on the mobile app and choose to walk-in to pick up their order. Mind you there’s no sign on the door either. But all the employees look at you funny when you’re trying to open an unknown locked door. Can we just address the issue. Thanks

Tony Furstnau

I’ve never been to a business that will have the door locked with employees inside working. To only be “forced” to go through the drive thru to get a mobile order. Then when I question it, the answer was “we were short staffed this morning and they didn’t have a chance to unlock the door”. There’s a reason some people order on the mobile app and choose to walk-in to pick up their order. Mind you there’s no sign on the door either. But all the employees look at you funny when you’re trying to open an unknown locked door. Can we just address the issue. Thanks

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