Man put milk in my slushie. Why would you put milk in a strawberry coolatta?
Facilities Manager
The saddest experience I have ever had with Dunkin. The rudest customer service. And when I simply asked for them to refund for the product they didn’t have I was told they couldn’t do it. . When I started to call while at the window I was told I had to leave. When I said I was going to complete the transaction there the manager said she’d call the cops and closed the window. I called customer service in the app and now on that call I’m being told they have to refund it at the store level. So who’s lying and who’s getting the extra money? It sure isn’t their customer! All they needed to do was refund the cost of the beverages THEY incompetently don’t have in stock. Instead, they refuse to refund. Who gets the overages in the register at the end of the day? Beware that you may be giving away money going to this store.
Laken B
Unfortunately, this location is consistently bad. I have gone to this location at all hours and never know when it will be open or whether it will be taking mobile orders only and no drive up orders. Even my simplest orders are wrong. “Coffee with cream” ranges anywhere from black coffee to a cup of milk. Best of luck to anyone ordering a menu item modified to be vegetarian.
Sally Patchin
I purchased donuts for a surprise for my husband's birthday. The lady at the front area was very helpful. Everyone enjoyed the donuts later in the day.
Ronnie Hite
I had to meet a client at DD today and they were clean and the food was good
Michael McMurtry
Got the urge for an iced coffee around 10pm Sunday night. After a quick Google search I was directed to a 24 hour location. After my 25 minute drive, I arrived to a closed location. Lights on, sign on, just a couple pieces of paper taped to the drive thru menu board and window. What a waste of time and gas. At 12 mpg, I wasted about $6-7 in gas and 50 minutes of my time. THANKS DUNKIN!
Jessy Gregory
I haven't had anything bad here exactly. The problem is they never have what they need to make the signature drinks. Literally every time we are here they are out of something that should be essential and overstocked since they are needed in order to make the seasonal drinks. It's aggravating and ridiculous. It's also the slowest Dunkin I've ever been to in this area.
Ash Willard
The slowest Dunkin I've ever been too and it just keeps getting worse! Spent 10 minutes in the drive through line without it moving an inch.
Yummy hot cocoa and donuts. If you haven't tried the sausage egg and cheese croissant you should try it asap.
Atmosphere: 5
Food: 5
Service: 5
Dennis Sonney
I walked into Dunkin’ Donuts this morning to grab my usual coffee, but unfortunately, it was a frustrating visit. There were five employees behind the counter, all chatting about their weekend plans and personal stuff. Not one of them greeted me, asked to take my order, or even acknowledged my presence. After standing there for three minutes without any attention, I decided to leave. If you’re looking for quick and friendly service, this location isn’t it—seems like the staff is more focused on their weekend plans than on the customers.
Service: 1
Lisa Anne
Coffee was great & donuts were the best!
Atmosphere: 5
Food: 5
Service: 5
kya
Jacob is an absolute G, made my drink 10/10, & was dope! Thankyou for the service! -
Hash rounds was air fried yuckyness! Never again.
Man put milk in my slushie. Why would you put milk in a strawberry coolatta?
The saddest experience I have ever had with Dunkin. The rudest customer service. And when I simply asked for them to refund for the product they didn’t have I was told they couldn’t do it. . When I started to call while at the window I was told I had to leave. When I said I was going to complete the transaction there the manager said she’d call the cops and closed the window. I called customer service in the app and now on that call I’m being told they have to refund it at the store level. So who’s lying and who’s getting the extra money? It sure isn’t their customer! All they needed to do was refund the cost of the beverages THEY incompetently don’t have in stock. Instead, they refuse to refund. Who gets the overages in the register at the end of the day? Beware that you may be giving away money going to this store.
Unfortunately, this location is consistently bad. I have gone to this location at all hours and never know when it will be open or whether it will be taking mobile orders only and no drive up orders. Even my simplest orders are wrong. “Coffee with cream” ranges anywhere from black coffee to a cup of milk. Best of luck to anyone ordering a menu item modified to be vegetarian.
I purchased donuts for a surprise for my husband's birthday.
The lady at the front area was very helpful. Everyone enjoyed the donuts later in the day.
I had to meet a client at DD today and they were clean and the food was good
Got the urge for an iced coffee around 10pm Sunday night. After a quick Google search I was directed to a 24 hour location. After my 25 minute drive, I arrived to a closed location. Lights on, sign on, just a couple pieces of paper taped to the drive thru menu board and window. What a waste of time and gas. At 12 mpg, I wasted about $6-7 in gas and 50 minutes of my time. THANKS DUNKIN!
I haven't had anything bad here exactly. The problem is they never have what they need to make the signature drinks. Literally every time we are here they are out of something that should be essential and overstocked since they are needed in order to make the seasonal drinks. It's aggravating and ridiculous. It's also the slowest Dunkin I've ever been to in this area.
The slowest Dunkin I've ever been too and it just keeps getting worse! Spent 10 minutes in the drive through line without it moving an inch.
Atmosphere: 1
Food: 1
Service: 1
The inside is never open anymore.
Restaurantji Recommends
Yummy hot cocoa and donuts. If you haven't tried the sausage egg and cheese croissant you should try it asap.
Atmosphere: 5
Food: 5
Service: 5
I walked into Dunkin’ Donuts this morning to grab my usual coffee, but unfortunately, it was a frustrating visit. There were five employees behind the counter, all chatting about their weekend plans and personal stuff. Not one of them greeted me, asked to take my order, or even acknowledged my presence. After standing there for three minutes without any attention, I decided to leave. If you’re looking for quick and friendly service, this location isn’t it—seems like the staff is more focused on their weekend plans than on the customers.
Service: 1
Coffee was great & donuts were the best!
Atmosphere: 5
Food: 5
Service: 5
Jacob is an absolute G, made my drink 10/10, & was dope! Thankyou for the service!
-
Atmosphere: 5
Food: 5
Service: 5
Great people... fast service
Atmosphere: 4
Food: 4
Service: 4
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