The blonde kid in the drive thru just doesn't care... every time I order through him he forgets my au jus cup for my French dip. The lady there on weekdays always gets my order right, give her more shifts. It's one thing, I worked fast food for 5 years, it's really not that hard to make sure everything's bagged up right. Won't be back.
Nick Hardy
You can’t call this fast food at this pace. Always stuck waiting for a long time even when there is literally no one at the restaurant.
Catherine Parker
Gadsden location excellent experience! Cashiers were efficient and professional! Food was fresh and hot. Did not disappoint!
Atmosphere: 5
Food: 5
Service: 5
Iaminaz Ithrezos (Calico Fox)
Food was great. You could tell the kids they have hired for closing shift did not want to be there.I get it, "its time to go home, why are these people coming in so late?" I used to work closing at an Arbys.But if you cant hide the misery on your face, maybe work back line or dishes. ?♂️Parking: Parking is always easy, as Arbys is never busy outside of peak times.Wheelchair accessibility: Easy to access via wheelchair or rollator.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Fries, Brisket, Reuben
Janet McElhaney
Went in the employee was not enthused. Poor customer service. When giving us change back he through it on the counter instead of placing in hand. We asked for the manager he didn’t apologize nor correct his employee. This is my 2nd bad visit. Will not return.
Great food and wonderful service definitely and you have a amazing employee I think her name tag said madysen she was the best drive thru person I have seen so far she was very friendly and kind definitely I give her five stars for her work she was doing that day I was
Atmosphere: 5
Food: 5
Service: 5
stev knot
A couple days ago I stopped by Arby's and the nicest person waited on me. I think her name was Taylor. The food was great and the service was excellent. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Chris Cox
I apologize for leaving a bad review. My order was right I just misunderstood the menu. I thought the 2 for 6 was with roast beef and cheddar. I sincerely apologize and try to make it
The person taking our order was super polite hope she stays. Food was average for Arby'
Atmosphere: 3
Food: 3
Service: 5
Leslie W
I got the turkey bacon ranch sandwich and there were a few small pieces of bacon, a tiny bit of ranch dressing, and a fleck of onion. Won’t be going back there.
Atmosphere: 3
Food: 2
Service: 2
Angelia Butler
The person working was alone at the time. However, she remained calm and focused. Everyone one was understanding and patient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Dakota Cash
If I could give any lower of a rating I would, I travel everyday through TN and GA and stop at multiple Arby’s because it’s actually real meat. And I have to say absolutely every time I go through this drive through it’s a very long wait even with no cars In line, they mess up my order every time, the food is cold and the bread on the burgers dry as can be like it’s stale. This is my 12th time passing through it in the last 4 years. Nothing has changed. Staff ignores you at the front even when you ask them for something. I give no stars to this place. DO NOT WASTE YOUR TIME!!!! Hopefully they get all new staff or just close the place down ??
The blonde kid in the drive thru just doesn't care... every time I order through him he forgets my au jus cup for my French dip. The lady there on weekdays always gets my order right, give her more shifts. It's one thing, I worked fast food for 5 years, it's really not that hard to make sure everything's bagged up right. Won't be back.
You can’t call this fast food at this pace. Always stuck waiting for a long time even when there is literally no one at the restaurant.
Gadsden location excellent experience! Cashiers were efficient and professional! Food was fresh and hot. Did not disappoint!
Atmosphere: 5
Food: 5
Service: 5
Food was great. You could tell the kids they have hired for closing shift did not want to be there.I get it, "its time to go home, why are these people coming in so late?" I used to work closing at an Arbys.But if you cant hide the misery on your face, maybe work back line or dishes. ?♂️Parking: Parking is always easy, as Arbys is never busy outside of peak times.Wheelchair accessibility: Easy to access via wheelchair or rollator.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Fries, Brisket, Reuben
Went in the employee was not enthused. Poor customer service. When giving us change back he through it on the counter instead of placing in hand. We asked for the manager he didn’t apologize nor correct his employee. This is my 2nd bad visit. Will not return.
It was great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Beef, Roast Beef, Roast
Great food and wonderful service definitely and you have a amazing employee I think her name tag said madysen she was the best drive thru person I have seen so far she was very friendly and kind definitely I give her five stars for her work she was doing that day I was
Atmosphere: 5
Food: 5
Service: 5
A couple days ago I stopped by Arby's and the nicest person waited on me. I think her name was Taylor. The food was great and the service was excellent. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
I apologize for leaving a bad review. My order was right I just misunderstood the menu. I thought the 2 for 6 was with roast beef and cheddar. I sincerely apologize and try to make it
Atmosphere: 5
Food: 5
Service: 5
It was
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Warm food and delicious.
Atmosphere: 5
Food: 5
Service: 5
The person taking our order was super polite hope she stays. Food was average for Arby'
Atmosphere: 3
Food: 3
Service: 5
I got the turkey bacon ranch sandwich and there were a few small pieces of bacon, a tiny bit of ranch dressing, and a fleck of onion. Won’t be going back there.
Atmosphere: 3
Food: 2
Service: 2
The person working was alone at the time. However, she remained calm and focused. Everyone one was understanding and patient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
If I could give any lower of a rating I would, I travel everyday through TN and GA and stop at multiple Arby’s because it’s actually real meat. And I have to say absolutely every time I go through this drive through it’s a very long wait even with no cars In line, they mess up my order every time, the food is cold and the bread on the burgers dry as can be like it’s stale. This is my 12th time passing through it in the last 4 years. Nothing has changed. Staff ignores you at the front even when you ask them for something. I give no stars to this place. DO NOT WASTE YOUR TIME!!!! Hopefully they get all new staff or just close the place down ??
Atmosphere: 1
Food: 1
Service: 1