This place was great and really simple. I placed an order through the app and it was ready in less than 9 minutes. Nice place to eat. Nice people. Overall it's great
Atmosphere: 5
Food: 5
Service: 5
Vanessa Martinezz
The service wasn’t the issue it was the food ! fries taste so old / stale and wasn’t able to enjoy my meal the roast beef sandwich was alright . Won’t be coming back 🫡 just look at the picture
I went in around 12pm....thank You to the Brained Rd location you guys rock!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Pound Roast Beef
Thomas Adcock
Waiting in line for the workers to finish a convo, missed my order (carrying convo’s on mid-order) and corrected my order after I asked her to upgrade to a large.
Atmosphere: 5
Food: 3
Service: 2
Clyde Bailiff
As soon as we came through the door, there was an unpleasant oder. Normally, I would just leave, but we had a tight schedule. The person at the counter just stood there with a vacant look on her face. After three uncomfortable minutes, I asked the young woman what she was trying to do. She said that she needed to finger scan in to use the cash register. Understood, but I suggested that she try it with her rubber gloves removed. She said that it usually works after a while. The workers seemed oblivious to customers waiting at the counter, while they dumped the trash and chatted loudly about their personal lives. I know that they were servicing the drive-through, but it took over 20 minutes for us to get our modest order. Even though we were the first family to enter the dine in area. I will never waste my time on this establishment again.
Atmosphere: 2
Food: 3
Service: 2
Tina Marie Beam
Awesome clean clean friendly and awesome food and great service
Atmosphere: 5
Food: 5
Service: 5
Vivian Sharp
Food was too cold. Sandwich was soggy. Service was slow but friendly.
Atmosphere: 1
Food: 1
Service: 3
Tab Banks
My apple turnover was good the only complaint. It was cold instead of being hot
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Loaded Curly Fries, Turkey Bacon Club Sandwich, Apple Turnover, Roast Beef, Classic Roast Beef
This is the 1st time I’ve stopped in at Brainerd Rd Arby’s in awhile. I was blown away! The restaurant was super clean, the staff knowledgeable and respectful, and most importantly… my order was correct, the service was very fast and the food was excellent!! The Mgr, Mr. McNealy even took the time to explain to one of my sons how they made the strawberry lemonade! I’m glad to recommend eating at this establishment!
Parking: Plenty of spaces up front and around the building!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Chicken Tenders, French Dip, Powerade, Buffalo Chicken Slider, Loaded Curly Fries, Turkey Bacon Club Sandwich, Greek Gyro, Ham Slider, Fire Roasted Philly, Apple Turnover, Roast Beef, Roast Beef Slider, Half Pound Roast Beef, Kids Meal, Reuben, Crispy Chicken Club Wrap, Arby's Signature Sandwiches, Ketchup Packet, Classic Roast Beef
Kathy Shaulis
Great service!
Food: 4
Service: 5
Recommended dishes: Roast Beef
Rusty Hale
1 order was ahead of me and I still have to wait 30mins for my order
Atmosphere: 2
Food: 4
Service: 1
Daniel Wilson
My food has always been hot, and there's never been an issue. I love these people, they have good souls.
Atmosphere: 5
Food: 5
Service: 5
David P
Always fresh. Always good. Eating there brings back good childhood memories.
This place was great and really simple. I placed an order through the app and it was ready in less than 9 minutes. Nice place to eat. Nice people. Overall it's great
Atmosphere: 5
Food: 5
Service: 5
The service wasn’t the issue it was the food ! fries taste so old / stale and wasn’t able to enjoy my meal the roast beef sandwich was alright . Won’t be coming back 🫡 just look at the picture
Food: 3
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Buffalo Chicken Slider, Loaded Curly Fries, Apple Turnover, Half Pound Roast Beef, Double Roast Beef
I went in around 12pm....thank You to the Brained Rd location you guys rock!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Pound Roast Beef
Waiting in line for the workers to finish a convo, missed my order (carrying convo’s on mid-order) and corrected my order after I asked her to upgrade to a large.
Atmosphere: 5
Food: 3
Service: 2
As soon as we came through the door, there was an unpleasant oder. Normally, I would just leave, but we had a tight schedule. The person at the counter just stood there with a vacant look on her face. After three uncomfortable minutes, I asked the young woman what she was trying to do. She said that she needed to finger scan in to use the cash register. Understood, but I suggested that she try it with her rubber gloves removed. She said that it usually works after a while. The workers seemed oblivious to customers waiting at the counter, while they dumped the trash and chatted loudly about their personal lives. I know that they were servicing the drive-through, but it took over 20 minutes for us to get our modest order. Even though we were the first family to enter the dine in area. I will never waste my time on this establishment again.
Atmosphere: 2
Food: 3
Service: 2
Awesome clean clean friendly and awesome food and great service
Atmosphere: 5
Food: 5
Service: 5
Food was too cold. Sandwich was soggy. Service was slow but friendly.
Atmosphere: 1
Food: 1
Service: 3
My apple turnover was good the only complaint. It was cold instead of being hot
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Loaded Curly Fries, Turkey Bacon Club Sandwich, Apple Turnover, Roast Beef, Classic Roast Beef
This store is very busy.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This is the 1st time I’ve stopped in at Brainerd Rd Arby’s in awhile. I was blown away! The restaurant was super clean, the staff knowledgeable and respectful, and most importantly… my order was correct, the service was very fast and the food was excellent!! The Mgr, Mr. McNealy even took the time to explain to one of my sons how they made the strawberry lemonade! I’m glad to recommend eating at this establishment!
Parking: Plenty of spaces up front and around the building!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Chicken Tenders, French Dip, Powerade, Buffalo Chicken Slider, Loaded Curly Fries, Turkey Bacon Club Sandwich, Greek Gyro, Ham Slider, Fire Roasted Philly, Apple Turnover, Roast Beef, Roast Beef Slider, Half Pound Roast Beef, Kids Meal, Reuben, Crispy Chicken Club Wrap, Arby's Signature Sandwiches, Ketchup Packet, Classic Roast Beef
Great service!
Food: 4
Service: 5
Recommended dishes: Roast Beef
1 order was ahead of me and I still have to wait 30mins for my order
Atmosphere: 2
Food: 4
Service: 1
My food has always been hot, and there's never been an issue. I love these people, they have good souls.
Atmosphere: 5
Food: 5
Service: 5
Always fresh. Always good. Eating there brings back good childhood memories.
Atmosphere: 5
Food: 5
Service: 5
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