Online shows a free pretzel on your birthday. I went to get my pretzel but the app wouldn't work. The guy told me to walk around and try back when it was working. I offered to show my license to prove it was my birthday but he said without the app he couldn't help me
Atmosphere: 1
Food: 1
Service: 1
Madison P
Came 2 days in a row 2 hours before closing and they don’t have the pretzel dogs? Why? Inconvenient for the staff to have to make them?
Madison Witt
Came 2 days in a row 2 hours before closing and they don’t have the pretzel dogs? Why? Inconvenient for the staff to have to make them?
Kiki Bibi
Why are they so mean? All I wanted was a pretzel
Try Again
Came 2 days in a row 2 hours before closing and they don’t have the pretzel dogs? Why? Inconvenient for the staff to have to make them?
Dru Hurn
Never been because im British but Kayla works there so 5 stars
Atmosphere: 5
Food: 5
Service: 5
Ivy Sanderson
Staff was friendly and joked around with us. Lemonade was delicious!
Kassie Davis
Why are they so mean? All I wanted was a pretzel
Dane Beaver
Staff are incompetent and rude. Will ignore Doordashers and mobile orders. Art the Clown should visit the store.
Jason Cameron
It's now located in the Hamilton place mall, not near ross
I walked up to the register and asked if I could get a Cinnamon Sugar Pretzel please. They didn't even speak. The pretzel was so hard you couldn't even chew it. This was about 3:45p. This place definitely needs management/owners to care more about their establishment. Google says it's temporarily closed but it's open.
Lacey Twomey
I walked up to the register and asked if I could get a Cinnamon Sugar Pretzel please. They didn't even speak. The pretzel was so hard you couldn't even chew it. This was about 3:45p. This place definitely needs management/owners to care more about their establishment. Google says it's temporarily closed but it's open.
em rid
I normally am very impressed with auntie anne's but I placed an online order for National pretzel Day to surprise my coworkers. I got the confirmation and everything, got a text telling me my order would arrive in 30 minutes, 30 minutes had passed and I received a text saying my order was cancelled because the store was closed. The email told me to call them so I did, it went straight to busy dial. I called the mall number instead be finally get through to someone telling me "They closed suddenly, we are unaware of the circumstances." I am very upset with how unprofessional this was on Auntie Anne's part, along with not even being able to get ahold of them. I have loved these pretzels forever but am very disappointed with my service today.
Mary Jane Costner
We had free pretzels today at Erlanger for Employment Appreciate Day and they were amazing!!
Online shows a free pretzel on your birthday. I went to get my pretzel but the app wouldn't work. The guy told me to walk around and try back when it was working. I offered to show my license to prove it was my birthday but he said without the app he couldn't help me
Atmosphere: 1
Food: 1
Service: 1
Came 2 days in a row 2 hours before closing and they don’t have the pretzel dogs? Why? Inconvenient for the staff to have to make them?
Came 2 days in a row 2 hours before closing and they don’t have the pretzel dogs? Why? Inconvenient for the staff to have to make them?
Why are they so mean? All I wanted was a pretzel
Came 2 days in a row 2 hours before closing and they don’t have the pretzel dogs? Why? Inconvenient for the staff to have to make them?
Never been because im British but Kayla works there so 5 stars
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly and joked around with us. Lemonade was delicious!
Why are they so mean? All I wanted was a pretzel
Staff are incompetent and rude. Will ignore Doordashers and mobile orders. Art the Clown should visit the store.
It's now located in the Hamilton place mall, not near ross
Restaurantji Recommends
I walked up to the register and asked if I could get a Cinnamon Sugar Pretzel please. They didn't even speak. The pretzel was so hard you couldn't even chew it. This was about 3:45p. This place definitely needs management/owners to care more about their establishment. Google says it's temporarily closed but it's open.
I walked up to the register and asked if I could get a Cinnamon Sugar Pretzel please. They didn't even speak. The pretzel was so hard you couldn't even chew it. This was about 3:45p. This place definitely needs management/owners to care more about their establishment. Google says it's temporarily closed but it's open.
I normally am very impressed with auntie anne's but I placed an online order for National pretzel Day to surprise my coworkers. I got the confirmation and everything, got a text telling me my order would arrive in 30 minutes, 30 minutes had passed and I received a text saying my order was cancelled because the store was closed. The email told me to call them so I did, it went straight to busy dial. I called the mall number instead be finally get through to someone telling me "They closed suddenly, we are unaware of the circumstances." I am very upset with how unprofessional this was on Auntie Anne's part, along with not even being able to get ahold of them. I have loved these pretzels forever but am very disappointed with my service today.
We had free pretzels today at Erlanger for Employment Appreciate Day and they were amazing!!
Always amazing!
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