Terrible service, we stopped to get ice cream for Fatherâs Day! The girl at the window gave our ice cream to the car in front of us then tried to give us melted ice cream that had been handled by someone else in there car. When he told her he would like fresh unhandled cones she took his cone and wiped it off with paper towel and gave it to him again. He ask for a manager and was told no one was there, ask the girls name and was told no. Also the other girl wouldnât give her name either plus told him good luck with that. Someone really needs to do something about the service at this branch. He was very polite and friendly even though he was treated like he was stupid. Very rude service donât think Iâll be going back.
Tmm Mmrek
Had a Mint Chocolate Chip milkshake tonight. Mint Chocolate Chip is green. This shake had so much milk in it making it white. And it had very little flavor. Very thin. And it cost $8. An absolute rip off for cold milk amd little ice cream. Flavorless.
Chattanooga Ink & Toner
Where decisions are hard, but the ice cream is harder to resist. Love Potion is a tasty choice
Chattanooga Ink \u0026 Toner
Where decisions are hard, but the ice cream is harder to resist. Love Potion is a tasty choice
Jonathan Wheat
Pulled in the drive-through at 9:54 on Dec. 3, just wanting a chocolate shake, and they shut the lights off when they saw me pull in. If you're open till 10, stay open until 10.
Atmosphere: 3
Food: 3
Service: 1
Jamal Ayers
If they get your order right the first time around, consider yourself lucky
Atmosphere: 2
Food: 2
Service: 1
Carol Khoury
Sweetest girl waited on me. Great hours! Awesome customizable options. Can have them mix a banana into your shake, which is a nice alternative when smoothie shops arenât open.
Roosevelt Brown
I'm all for kids (highschoolers) having jobs but they need to learn the basics of customer service. My total should be given when I order not at the window.
Atmosphere: 1
Food: 5
Service: 1
sarah larson
My friends and I walked in at 9:20. My friend witnessed the 2 teenage workers get together and say that they hate when people come in when they are âabout to closeâ. It took 2 minutes to scoop my icecream into a cone. Donât be rude to me and my friends as well as everyone else in line. Be grateful you have a job. Smile?
My friends and I came in around 30 minutes before closing and were immediately given nasty looks by the worker, who was wearing the nirvana shirt along with her parents who she had been sitting talking to. They mentioned how disrespectful it was for people to come in 30 min before closing and how much they hated people like that. Itâs extremely rude to allow any customers to hear that and you never know what a person is going through. After taking our order she then proceeded to place the ice cream down and walk away without taking our payment or asking if we wanted anything else, we had only ordered 1 item. If thatâs who want representing your company consider me no longer a customer
Atmosphere: 1
Food: 3
Service: 1
Teresia Newton
Friendly service, delicious options for everyone, clean and welcoming inside the building.
Retha Tarleton
I ordered a warm brownie sundae but was given a frozen solid brownie. I told the guy at the register the brownie was frozen. His response was âI didnât make itâ. Lovely. His coworker came up and said âyou have to ask for the brownie to be warmedâ. I was confused because itâs literally called a warm brownie sundae and said as much and the kid rolled his eyes and said Iâll make you another one since itâs such a big deal. Rude. The brownie was still frozen when they gave me the second one but at the point I was too annoyed to complain again.
Atmosphere: 1
Food: 1
Service: 1
Renae H
Got 3 regular scoops today 1.31.24 but didn'tget the 31% off discount. I told the clerk I had the 31% off in the app. They asked me to pay $9. I asked if that was with the 31% off and they said yes it was. So that means my 3 scoops are $12 without any discount?! That's $4/scoop!! I don't think I was given the discount even though I asked for it multiple times. If I DID get the discount, those prices are too high to go back again. Teach your kids percentages so they know if they are getting ripped off or not. My chocolate and peanut butter scoops tasted like chocolate, peanut butter, mint, and coconut. Not a good flavor mix if you ask me.
Food: 3
Service: 1
Patrick Mattioli
Continently located and great service. Lots of flavors of ice cream. Their product is delicious as always, the classic BP taste. The employee was friendly and provided great service.Good place for a quick bite.
Cake was delicious đ
Terrible service, we stopped to get ice cream for Fatherâs Day! The girl at the window gave our ice cream to the car in front of us then tried to give us melted ice cream that had been handled by someone else in there car. When he told her he would like fresh unhandled cones she took his cone and wiped it off with paper towel and gave it to him again. He ask for a manager and was told no one was there, ask the girls name and was told no. Also the other girl wouldnât give her name either plus told him good luck with that. Someone really needs to do something about the service at this branch. He was very polite and friendly even though he was treated like he was stupid. Very rude service donât think Iâll be going back.
Had a Mint Chocolate Chip milkshake tonight. Mint Chocolate Chip is green. This shake had so much milk in it making it white. And it had very little flavor. Very thin. And it cost $8. An absolute rip off for cold milk amd little ice cream. Flavorless.
Where decisions are hard, but the ice cream is harder to resist. Love Potion is a tasty choice
Where decisions are hard, but the ice cream is harder to resist. Love Potion is a tasty choice
Pulled in the drive-through at 9:54 on Dec. 3, just wanting a chocolate shake, and they shut the lights off when they saw me pull in. If you're open till 10, stay open until 10.
Atmosphere: 3
Food: 3
Service: 1
If they get your order right the first time around, consider yourself lucky
Atmosphere: 2
Food: 2
Service: 1
Sweetest girl waited on me. Great hours! Awesome customizable options. Can have them mix a banana into your shake, which is a nice alternative when smoothie shops arenât open.
I'm all for kids (highschoolers) having jobs but they need to learn the basics of customer service. My total should be given when I order not at the window.
Atmosphere: 1
Food: 5
Service: 1
My friends and I walked in at 9:20. My friend witnessed the 2 teenage workers get together and say that they hate when people come in when they are âabout to closeâ. It took 2 minutes to scoop my icecream into a cone. Donât be rude to me and my friends as well as everyone else in line. Be grateful you have a job. Smile?
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
My friends and I came in around 30 minutes before closing and were immediately given nasty looks by the worker, who was wearing the nirvana shirt along with her parents who she had been sitting talking to. They mentioned how disrespectful it was for people to come in 30 min before closing and how much they hated people like that. Itâs extremely rude to allow any customers to hear that and you never know what a person is going through. After taking our order she then proceeded to place the ice cream down and walk away without taking our payment or asking if we wanted anything else, we had only ordered 1 item. If thatâs who want representing your company consider me no longer a customer
Atmosphere: 1
Food: 3
Service: 1
Friendly service, delicious options for everyone, clean and welcoming inside the building.
I ordered a warm brownie sundae but was given a frozen solid brownie. I told the guy at the register the brownie was frozen. His response was âI didnât make itâ. Lovely. His coworker came up and said âyou have to ask for the brownie to be warmedâ. I was confused because itâs literally called a warm brownie sundae and said as much and the kid rolled his eyes and said Iâll make you another one since itâs such a big deal. Rude. The brownie was still frozen when they gave me the second one but at the point I was too annoyed to complain again.
Atmosphere: 1
Food: 1
Service: 1
Got 3 regular scoops today 1.31.24 but didn'tget the 31% off discount. I told the clerk I had the 31% off in the app. They asked me to pay $9. I asked if that was with the 31% off and they said yes it was. So that means my 3 scoops are $12 without any discount?! That's $4/scoop!! I don't think I was given the discount even though I asked for it multiple times. If I DID get the discount, those prices are too high to go back again. Teach your kids percentages so they know if they are getting ripped off or not. My chocolate and peanut butter scoops tasted like chocolate, peanut butter, mint, and coconut. Not a good flavor mix if you ask me.
Food: 3
Service: 1
Continently located and great service. Lots of flavors of ice cream. Their product is delicious as always, the classic BP taste. The employee was friendly and provided great service.Good place for a quick bite.
Dietary restrictions: Not much info
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: DIY Sundae Kit
Loading...