Ben & Jerry’s

201 Broad St, Chattanooga
(423) 265-8606

Recent Reviews

ashlyjag

My first trip to a Ben & Jerry's shop! The staff was very patient while we were deciding. Walkable to many entertainment choices.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Coffee Coffee Buzzbuzzbuzz

Cashondra “Nae” Dowd

Ben &Jerry's I can't wait to revisit. I can now understand why the line was out the door. Superb customer service and ice cream. I really enjoyed every single taste of the ice cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle

Sammi

Staff was incredibly rude. Very expensive for how little you get. I stood in line for about 10 minutes while there was only a single family of three in front of me. Many of the staff members completely ignored me while I was waiting at the register after I had gotten my order.

Atmosphere: 3

Food: 1

Service: 1

Callahan Nichols

Cayla was amazing!! She brings a great energy to the store!!

Atmosphere: 5

Food: 5

Service: 5

Brenda Ponce

Quick and friendly service

Atmosphere: 5

Food: 5

Service: 5

sjboseman

Cayla at Ben and Jerry’s is so nice. Samples=win! So many flavors!!!!!! Butter Pecan + Butterscotch is fantastic!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Extras

Jes Bose

Cayla and Team Ben&Jerry’s are awesome! Dozens of flavors, to-go pints (pre- or -hand packed). Flavor recommendations, rocked thank you. Mango was delicious. We skipped the delicious looking cones because we are cutting carbs. Hahahahaha 10/10!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Phish Food, Americone Dream

melanie Walker

Thanks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle, Coffee Coffee Buzzbuzzbuzz

Jayla Smith

Cayla is a great employee , very fast and efficient service !

Atmosphere: 5

Food: 5

Service: 5

Jack Payne

Carla was great!

Atmosphere: 5

Food: 5

Service: 5

Emma Nevins

cayla was great!!

Atmosphere: 5

Food: 5

Service: 5

Nick Riggs

Tried many times throughout the year and every time I go they say they are out of milk for milkshakes. Over a 6 month span I've stopped by with the kids and literally every time they have no milk for shakes. I understand once or twice but six plus times? You have 5 people inside working, send someone for milk if you run out.

Atmosphere: 1

Food: 1

Service: 1

Garrett Melendrez

Kayla was super nice and very helpful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sugar Cone - Non Dairy Certified

Joe Fassler

Take allergies seriously ?Cayla the manager went above and beyond to make sure my daughter’s dairy allergy was not going to be a problem. By far the most attention we have ever received.Five different dairy free options. Very impressed!!!!Dietary restrictions: Great options for vegans and dairy allergies

Atmosphere: 5

Food: 5

Service: 5

Sarah Gvillo

Long line but was helped very quickly by Cayla. She even made us fresh whipped cream for our sundaes. Great service and friendly staff!

Atmosphere: 5

Food: 5

Service: 5

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