Been here ten minutes waiting on whopper, watched rings sit on tray the whole ten minute they finally served me 11mimutes later cold noting while watched ten people in drive through be served. I asked for hot rings now burger cold . No smiles no apologies lame. Lobby empty and cool only reason yall get stars. Ketchup packets covered in sludge just disgusting cashier new too she just threw some away instead of rinsing it off
Atmosphere: 5
Food: 1
Service: 1
Tramessa Morgan
I visites the Lee highway store to dine in. When I pulled the door it was locked. I knew they were open because it was 4:50 in the afternoon. Not to mention there was a customer inside eating his food. Not one worker came to open the door. The customer finally gets up and unlocks the door so that I could come in. Meanwhile the workers are pissed because now they have to help someone at the front counter in addition to drive through. No one spoke, smiled, or apologized for the door being locked. There was a drive thru order taker, a drive thru packer, and someone making sandwiches. They definitely needed another person. But locking the door because they don't want to do both is unacceptable and should be immediate termination. If you review the outside cameras on 7/15 from 4:50pm to 5:45 pm you will see how many more people pulled up and couldn't get in. Most people drove off and went somewhere else. Only few went to drive thru. The company is loosing big money because people don't want to work and because upper management aren't sending help. And customers are waisting gas driving to your locations and can't get in during the middle of the day. Do something immediately.
Atmosphere: 1
Food: 4
Service: 2
Larry Quarles
loud as hell unprofessional I know its fast food but damn
Atmosphere: 1
Food: 3
Service: 4
ShevRad HD
Wednesday 6/11/2025 around 1pm. This is a reminder of why I stay away from fast food to include bk. Assistant manager with an attitude. It's been like two years since I stepped foot in a bk. And this is the thx I get. Not again......what rude mgr. I snatched the sandwich off the tray and the other associates see it and say how rude. Yet they didn't see the managers horrid annoyed attitude. Recommend: not at all. Not this location for sure. Return: of course not Not again
Atmosphere: 3
Food: 4
Service: 1
chris m
Went by to get food at 9:15 Thursday. Some how they were only offering whoppers and not about to make any other menu item
Atmosphere: 1
Food: 3
Service: 1
stephen burzese
Short on fries.
Service: 3
Logan Thomas
Food was cold and the burger was raw, asked for a refund and a heavier woman laughed in my face and said they just changed the cash register WILL NOT COME BACK!!!
Atmosphere: 1
Food: 1
Service: 1
John Watson
Got the wrong burger.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Double Whopper with Cheese
Madison Knowlton
Ordered a honey mustard royal chicken wrap with everything that comes on it. Got one without lettuce, without honey mustard (which is in the name of the item!), 1 tiny slice of tomato, and the 1 piece of chicken in the tortilla. Not at all what I was expecting and was highly disappointing. Doordash refunded though, and the manager working last night (4/12/25) did offer to write my name down for next time (which I declined because we all know how that really goes lol).
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Onion Rings
Nimble
I’ve tried ordering there a few times but the Managers are very rude and they’ve yelled at my 3 year old son who is non verbal bc he didn’t know how to say nuggets so he keep pointing to the item, would not recommend
Great crew with great food. Not very clean but I'm sure they were busy
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Whopper w Bacon and Cheese, Flame Grilled Beef
Stephanie Taylor
I go there for my cheat days. Most of the time, the order is correct. My last experience it was not. I generally use the drive-thru and didn't discover my order was incorrect. I immediately contacted the restaurant. Of course, they advised me to come back to correct the order, but I chose not to return the same day. However, during my next visit, about 2 weeks later. I reminded the manager of the incorrect order. He recalled speaking to me, and I didn't have to remind him how the sandwich was to be prepared, he remembered. This manager is always friendly and seems to be rather kind.
Been here ten minutes waiting on whopper, watched rings sit on tray the whole ten minute they finally served me 11mimutes later cold noting while watched ten people in drive through be served. I asked for hot rings now burger cold . No smiles no apologies lame. Lobby empty and cool only reason yall get stars. Ketchup packets covered in sludge just disgusting cashier new too she just threw some away instead of rinsing it off
Atmosphere: 5
Food: 1
Service: 1
I visites the Lee highway store to dine in. When I pulled the door it was locked. I knew they were open because it was 4:50 in the afternoon. Not to mention there was a customer inside eating his food. Not one worker came to open the door. The customer finally gets up and unlocks the door so that I could come in. Meanwhile the workers are pissed because now they have to help someone at the front counter in addition to drive through. No one spoke, smiled, or apologized for the door being locked. There was a drive thru order taker, a drive thru packer, and someone making sandwiches. They definitely needed another person. But locking the door because they don't want to do both is unacceptable and should be immediate termination. If you review the outside cameras on 7/15 from 4:50pm to 5:45 pm you will see how many more people pulled up and couldn't get in. Most people drove off and went somewhere else. Only few went to drive thru. The company is loosing big money because people don't want to work and because upper management aren't sending help. And customers are waisting gas driving to your locations and can't get in during the middle of the day. Do something immediately.
Atmosphere: 1
Food: 4
Service: 2
loud as hell unprofessional I know its fast food but damn
Atmosphere: 1
Food: 3
Service: 4
Wednesday 6/11/2025 around 1pm.
This is a reminder of why I stay away from fast food to include bk. Assistant manager with an attitude. It's been like two years since I stepped foot in a bk. And this is the thx I get. Not again......what rude mgr. I snatched the sandwich off the tray and the other associates see it and say how rude. Yet they didn't see the managers horrid annoyed attitude.
Recommend: not at all. Not this location for sure.
Return: of course not
Not again
Atmosphere: 3
Food: 4
Service: 1
Went by to get food at 9:15 Thursday. Some how they were only offering whoppers and not about to make any other menu item
Atmosphere: 1
Food: 3
Service: 1
Short on fries.
Service: 3
Food was cold and the burger was raw, asked for a refund and a heavier woman laughed in my face and said they just changed the cash register WILL NOT COME BACK!!!
Atmosphere: 1
Food: 1
Service: 1
Got the wrong burger.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Double Whopper with Cheese
Ordered a honey mustard royal chicken wrap with everything that comes on it. Got one without lettuce, without honey mustard (which is in the name of the item!), 1 tiny slice of tomato, and the 1 piece of chicken in the tortilla. Not at all what I was expecting and was highly disappointing. Doordash refunded though, and the manager working last night (4/12/25) did offer to write my name down for next time (which I declined because we all know how that really goes lol).
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Onion Rings
I’ve tried ordering there a few times but the Managers are very rude and they’ve yelled at my 3 year old son who is non verbal bc he didn’t know how to say nuggets so he keep pointing to the item, would not recommend
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great crew with great food. Not very clean but I'm sure they were busy
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Whopper w Bacon and Cheese, Flame Grilled Beef
I go there for my cheat days. Most of the time, the order is correct. My last experience it was not. I generally use the drive-thru and didn't discover my order was incorrect. I immediately contacted the restaurant. Of course, they advised me to come back to correct the order, but I chose not to return the same day. However, during my next visit, about 2 weeks later. I reminded the manager of the incorrect order. He recalled speaking to me, and I didn't have to remind him how the sandwich was to be prepared, he remembered. This manager is always friendly and seems to be rather kind.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Onion Rings, Impossible Whopper
Original chicken sandwich is the shit bro
Atmosphere: 5
Food: 5
Service: 5
Not very good meat was cold plus mold on bun
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Love them they have good customer service too! Never had an issue.
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