Food wrong and cold. Too busy having conversation and not focusing on customers. People really spend money and the service is poor. Unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Sarah Nielsen
Fast food
Atmosphere: 3
Food: 3
Service: 3
Natchez Udoh
I never have an issue whenever I come here to this location except for this morning when a male manager I believe his name was Shawn (around 7:25am) who took/placed my order, was extremely rude and problematic when I went into the drive through I told him I wanted a #4 breakfast combo with a coffee: 5 creamers and 8 sugars and a 1# sandwich by itself and he repeated back to to me in an ethnic accent, "what do you mean number #1 by itself", in a rude manner and so I explained to him: a number #1 sandwich only with the number 4 meal and coffee with sugar and cream. That concluded the order through the intercom, I then proceeded to approach the drive-through window, and a heavy set black woman then proceeded to do the transaction with me giving me the the coffee first as she was giving me the coffee the lid was not secure on it and it was dripping, in addition to that it was a small coffee.I then explained to her that I wanted a large coffee with cream and sugar, and before I could even tell the lady to modify the order and take the money off my card mr. Shawn or the black guy that is the manager in the morning then proceeded to rudely interject into my conversation with her and I said to him "I wasn't talking to you", you just can't jump into my conversation about what size I wanted while I was talking to the larger (black)woman of whom I was speaking with. As he was speaking to me while she was standing in the window I then repeated back to him that I was talking to her and asking her to change the coffee to a large(she was never rude to me), and I didn't appreciate him trying to accuse me of being the problem when he was the one who was breaking his neck to get to the window and speak to me so he didn't like when I told him to back out of my order/conversation and as a result then told me that I was getting a refund of 11.45 cents while I gave him my debit card he didn't even give me a receipt or anything for the refund and after that it was a conclusion. I come to burger King rarely but when I do an older white manager is there and I never have any problems with him(older white gentlemen),but this was the first time I interacted with the black male manager. He (black manager) was sassy and rude. I do frequent the McDonald's that's adjacent to the burger King sometimes on a daily basis and never have any issues over there and as I previously stated, that when I do come to burger King I've only interacted with the older white male manager or the Asian manager both of whom are polite but the black manager decided he wanted to go south with me so I'm extremely disappointed and angry with him he seems like he uses his position of power as a weapon like a dictator, he is rude tries to jump in conversations he's not involved in and then when his short temper is disrupted pulls out the denial of services move. I'm tired of some of these people(black people in power) always having an attitude at work and taking it out on the customer and when the customer offers a rebuttal and points out their flaws then they resort to "I'm sorry where not going to serve you, moves.
Atmosphere: 1
Food: 1
Service: 1
Gilberto Garcia
Delicious
Atmosphere: 5
Food: 5
Service: 5
Paulino 91
Kid-friendliness: Para toda la familia
Atmosphere: 5
Food: 5
Service: 5
Five O. Clocks (Somewhere)
Zero customer service. Wait for six minutes at the counter and all four people saw me, but not a one of them greeted me or offered to help… had to ask for the assistant manager twice before someone cared enough to get him.Food safety issues: employee eating on the prep counter…Food on the floor.Don’t eat here.
MLG Coach
Does anyone work here? Place sucks
Ginevra
Chicken snack wrap is super yummy. Their iced coffee is also the best in the area.
Atmosphere: 5
Food: 5
Service: 5
tommy hartley
Dang didn't know this whole time Burger King has onion ring sauce. Zesty Sause .
Id give it a -1 if I could. Went to get the new Mushroom and Swiss burger. Was absolutely disgusting. Absolutely tiny. They had thrown it together in a way that made it look so unappetizing it went into the trash. Fast food was always bad but it's ridiculous anymore.
Atmosphere: 1
Food: 1
Service: 1
J M
No one ever comes to the counter for your order your food. They just look at you and walk by.
Atmosphere: 1
Food: 1
Service: 1
Grace Choate
As someone living in east ridge this is my new favorite location! Of the 2 near me, 1 had awful food and service and the other bad reviews. This one deserves more stars! The staff were friendly and the food was great. I’m sure I’ll be coming here again!!
Atmosphere: 5
Food: 5
Service: 5
Michael Jenkins
My wife likes the whopper Jr. For the life of me, I cannot imagine why.
Atmosphere: 1
Food: 3
Service: 3
Jefferson Meffert
I guess BK is selling sliders now. I have gotten larger sliders at other restaurants than the double cheese burger that BK served today. Of course the price keeps going up but leave the sandwich the same size. SCAM!!!
Best burgers in fast food
Atmosphere: 5
Food: 5
Service: 4
Food wrong and cold. Too busy having conversation and not focusing on customers. People really spend money and the service is poor. Unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Fast food
Atmosphere: 3
Food: 3
Service: 3
I never have an issue whenever I come here to this location except for this morning when a male manager I believe his name was Shawn (around 7:25am) who took/placed my order, was extremely rude and problematic when I went into the drive through I told him I wanted a #4 breakfast combo with a coffee: 5 creamers and 8 sugars and a 1# sandwich by itself and he repeated back to to me in an ethnic accent, "what do you mean number #1 by itself", in a rude manner and so I explained to him: a number #1 sandwich only with the number 4 meal and coffee with sugar and cream. That concluded the order through the intercom, I then proceeded to approach the drive-through window, and a heavy set black woman then proceeded to do the transaction with me giving me the the coffee first as she was giving me the coffee the lid was not secure on it and it was dripping, in addition to that it was a small coffee.I then explained to her that I wanted a large coffee with cream and sugar, and before I could even tell the lady to modify the order and take the money off my card mr. Shawn or the black guy that is the manager in the morning then proceeded to rudely interject into my conversation with her and I said to him "I wasn't talking to you", you just can't jump into my conversation about what size I wanted while I was talking to the larger (black)woman of whom I was speaking with. As he was speaking to me while she was standing in the window I then repeated back to him that I was talking to her and asking her to change the coffee to a large(she was never rude to me), and I didn't appreciate him trying to accuse me of being the problem when he was the one who was breaking his neck to get to the window and speak to me so he didn't like when I told him to back out of my order/conversation and as a result then told me that I was getting a refund of 11.45 cents while I gave him my debit card he didn't even give me a receipt or anything for the refund and after that it was a conclusion. I come to burger King rarely but when I do an older white manager is there and I never have any problems with him(older white gentlemen),but this was the first time I interacted with the black male manager. He (black manager) was sassy and rude. I do frequent the McDonald's that's adjacent to the burger King sometimes on a daily basis and never have any issues over there and as I previously stated, that when I do come to burger King I've only interacted with the older white male manager or the Asian manager both of whom are polite but the black manager decided he wanted to go south with me so I'm extremely disappointed and angry with him he seems like he uses his position of power as a weapon like a dictator, he is rude tries to jump in conversations he's not involved in and then when his short temper is disrupted pulls out the denial of services move. I'm tired of some of these people(black people in power) always having an attitude at work and taking it out on the customer and when the customer offers a rebuttal and points out their flaws then they resort to "I'm sorry where not going to serve you, moves.
Atmosphere: 1
Food: 1
Service: 1
Delicious
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Para toda la familia
Atmosphere: 5
Food: 5
Service: 5
Zero customer service. Wait for six minutes at the counter and all four people saw me, but not a one of them greeted me or offered to help… had to ask for the assistant manager twice before someone cared enough to get him.Food safety issues: employee eating on the prep counter…Food on the floor.Don’t eat here.
Does anyone work here? Place sucks
Chicken snack wrap is super yummy. Their iced coffee is also the best in the area.
Atmosphere: 5
Food: 5
Service: 5
Dang didn't know this whole time Burger King has onion ring sauce. Zesty Sause .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper w Bacon and Cheese
Restaurantji Recommends
Id give it a -1 if I could. Went to get the new Mushroom and Swiss burger. Was absolutely disgusting. Absolutely tiny. They had thrown it together in a way that made it look so unappetizing it went into the trash. Fast food was always bad but it's ridiculous anymore.
Atmosphere: 1
Food: 1
Service: 1
No one ever comes to the counter for your order your food. They just look at you and walk by.
Atmosphere: 1
Food: 1
Service: 1
As someone living in east ridge this is my new favorite location! Of the 2 near me, 1 had awful food and service and the other bad reviews. This one deserves more stars! The staff were friendly and the food was great. I’m sure I’ll be coming here again!!
Atmosphere: 5
Food: 5
Service: 5
My wife likes the whopper Jr. For the life of me, I cannot imagine why.
Atmosphere: 1
Food: 3
Service: 3
I guess BK is selling sliders now. I have gotten larger sliders at other restaurants than the double cheese burger that BK served today. Of course the price keeps going up but leave the sandwich the same size. SCAM!!!
Atmosphere: 3
Food: 2
Service: 4