Captain D's
1690 E 23rd St, Chattanooga
(423) 629-1352
Recent Reviews
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Food(Salmon, broccoli, coleslaw, shrimp) all great. Service great. Parking plentiful. Not fan of hip hop otherwise excellent experience.
Atmosphere: 4
Food: 5
Service: 5
On Wednesday December 10, 2025 about 9:00 p.m.,I ordered one of their $5.99 special of 1 piece battered dipped fish and 5 butterfly shrimps with fries and a breadstick to replace the husj puppies. After paying for my order, I reminded the cashier that she failed to ask me if I wanted the shrimp for $1.99 so I get the 5 piece for free. The young man put the food on the countertop opens it so I can see if was correct. The shrimp with the main order was golden brown. The 5 (free) piece, was not cooked at the same time and much smaller than the first five that came with my order. I was told that they were cooked a extra five seconds. I clearly could see the difference. I asked for them to cook me some more because I didn't want them free or not. The returned to the kitchen and tells the manager, I had noticed her in there earlier while my order was being prepared. She told the employee no they would not redo the shrimp and she was not giving away any more free food. The young man then returns to the counter with the shrimp that I refused to tell me she said no. I told him that I wanted to talk with his manager. He returned to the kitchen told her and she proceeds to go into a rant about the store loosing money, people getting free food, and people not doing their jobs. She stated that they didn't have any more butterfly shrimp and that she couldn't fulfill my request. She said a few more things after that but then she said that this was the last time. I heard what sounded like a door closing and 2-3 minutes later the young man presented me with a golden brown order of butterfly shrimp. The manager never came to the front to speak with me. In my opinion her behavior was truly unprofessional, even her sipping on a drink while standing in the kitchen window area. Unfortunately, I'd left my telephone in my vehicle 😫 so no pictures of the shrimp that I refused to accept (free or not). The fish, shrimp, and breadstick meal was hot and delicious. Maybe it was just the manager going through something, but she could have been more professional jn a few ways... The young lady at the counter and the young man/cook that presented my order to me were wonderful.
Atmosphere: 1
Food: 2
Service: 3
All I ever get from here is jalapeno poppers and they are the best I have ever had.
Atmosphere: 5
Food: 5
Service: 5
I recently placed an order for food and wore my hoodie because it was cold outside, being December. At this particular Captain D's location, all of the managers were present and I decided to dine in the lobby like any regular customer. While enjoying my meal, I realized that I needed to charge my phone. One of the managers kindly showed me where I could do so. However, after finishing my lunch break and charging my phone, I was asked to leave the restaurant. It was very rude and unacceptable treatment for a paying customer like myself, who happens to be a businessperson. It is disappointing that after purchasing food at this Captain D's, I was treated this way without any valid reason. My advice is to avoid eating at this location as the food is also served cold. They seem more concerned about people appearing suspicious than ensuring their food is properly prepared. The managers here have poor skills in assisting customers and this issue needs to be addressed. Simply wanting to eat without being judged should not result in being kicked out of the restaurant. Save yourself from this unpleasant experience by avoiding dining inside this establishment. It's not worth your time or money.
Atmosphere: 1
Food: 1
Service: 1
Today's visit is the first since 2024 and I was very pleased with management and staff being so Professional and Friendly, also my food was cooked perfectly. Thank you for Today's service in which I will be revisiting soon.
Atmosphere: 5
Food: 5
Service: 5
Is one of my favorite for fish and chicken. Prices are kinda of high.
Atmosphere: 5
Food: 5
Service: 5
Perfection!!!
Atmosphere: 5
Food: 5
Service: 5
Everytime I come here the food always hot......
Atmosphere: 5
Food: 5
Service: 5
Staff was polite & friendly. Service was quick & efficient. Food was hot & fresh. Our order was correct & all extra sauces & condiments were correct & included. Good portions for the price.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Deluxe Seafood Platter, 6 Hush Puppies
Good food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Someone took a bite of my hush puppy and it wasn't me... Whether someone actually bit this, why would you serve it?
Best fast food fish place.
Atmosphere: 4
Food: 5
Service: 5
Exceptional Service, portion size was small, but other than that, I enjoyed my experience.
Atmosphere: 5
Food: 5
Service: 5
Great food and wonderful staff
Atmosphere: 5
Food: 5
Service: 5
Dine in or drive thru the food and service is excellent
Atmosphere: 5
Food: 5
Service: 5
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