Girl with the short brown hair argued with me over if a frosted lemonade has lemonade in it. Literally the WORST service.
Ken
Good food and easy order fastest Chick -fil -a I been to
Atmosphere: 5
Food: 5
Service: 5
Aaron Romero
I was in the chick-fil-a in Hamilton mall at Chattanooga, Tennessee. I was enjoying my afternoon about to give my order in line. In mind, Chick-fil-A is my favorite fast food chain, my favorite food in fact.After I place my order I go to pick it up, and I ask Valetta for for more sauce. She replies with there is sauce in your bag. I had got 2 meals and only 3 ranches in the bag. This wasn't going to be enough. She walks over with an attitude and hands me the sauce. Not even a "my pleasure" I was very disappointed in the service.Later on I walk up to get a refill. The crowd was a little big and most of them were waiting for their orders. I walk up and I was the only person waiting for a refill. Many employees were just standing there. Including Valetta right in front of me. A lady walks up to the counter and also wanting a refill. My cup was in clear sight. She decides to only get the other lady's refill and not mine. I had to walk in line to get a refill. I am very disappointed and dissatisfied with my experience at the location. I will not be considering going here again. I have been going to CFA for many years and my favorite place but I am not happy with the employees and negative atmosphere there!
Atmosphere: 1
Food: 5
Service: 1
Elizabeth
I’m a mall employee and I make sure to place a mobile order 10 minutes before i go on break but everytime without fail they will still take literally forever even on days where barely anyone is there. Today there was 2 people in line and they both got their food before me and i waited 15 minutes.
Atmosphere: 1
Food: 5
Service: 1
don grant
Professional and courteous customer service.
Atmosphere: 5
Food: 5
Service: 5
Amyst Phillips
One of the worst Chick-fil-as ever.... no one in front of me when I ordered. Even when after there were only like 3 people to order food the whole 15 MINUTES I was waiting on my order. Which tbh I usually wouldn't mind, but that's longer than even the lines I sit in their drive through at other locations.. Only For my order to be half wrong, and the fries I got were the fries that had been sitting stale in the window since before I walked up... tasted terrible, grease all over the place, kitchen staff was just chilling behind in the kitchen the whole time I stood their and their drinks tasted like it needed to be changed.
Atmosphere: 1
Food: 1
Service: 1
Talia Toblerone
I asked for the honey roasted BBQ twice and didn't get even one that was suppose to with the club. That needs work.
Atmosphere: 1
Food: 1
Service: 1
Eric Alvarado
Manager was rude. Our order was clearly wrong and she acted like she didn’t believe us. Then insinuated we were trying to get free food and we should throw away the incorrect order as she prepared a new one. Had an attitude the entire time. Did not meet the expectations of a traditional chick fil a and would not recommend.
Atmosphere: 1
Food: 3
Service: 1
Suzanne Haney
Although I needed a replacement for wrong order day manager a women was not friendly at all for a Christian restaurant I was not treated fairly And didn't replacement my order.She should not be a manager This restaurant is on Battlefield Parkway ft oglethorpe
Atmosphere: 5
Food: 5
Service: 3
Ms. Iowa
Food was nice and fresh. Employees were quite nice.
I hate going to The Mall, but getting food from Chil-Fil-A here allows me to make sure the order is hot and fresh and my order is correct. I hate going through the lengthy drive-through line at local stores. No thanks. No one is nice at other locations, and my order is messed up. At least here I can order, check my food, grab it, and drive back to work!
Atmosphere: 4
Food: 5
Service: 4
Hipster Pimpster
Food was nice and fresh. Employees were quite nice.
Amber Mullins
Always good service and food despite how busy they get.
Atmosphere: 4
Food: 5
Service: 5
Kimberly E
Food was good but it took forever. 20 minutes of waiting and my order wasn’t correct. Had to ask for the rest of my order.
Atmosphere: 3
Food: 4
Service: 1
Angela Ottinger
Excellent food and service. Wonderful experience all around. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Dr Pepper, Spicy Chicken Sandwich
Girl with the short brown hair argued with me over if a frosted lemonade has lemonade in it. Literally the WORST service.
Good food and easy order fastest Chick -fil -a I been to
Atmosphere: 5
Food: 5
Service: 5
I was in the chick-fil-a in Hamilton mall at Chattanooga, Tennessee. I was enjoying my afternoon about to give my order in line. In mind, Chick-fil-A is my favorite fast food chain, my favorite food in fact.After I place my order I go to pick it up, and I ask Valetta for for more sauce. She replies with there is sauce in your bag. I had got 2 meals and only 3 ranches in the bag. This wasn't going to be enough. She walks over with an attitude and hands me the sauce. Not even a "my pleasure" I was very disappointed in the service.Later on I walk up to get a refill. The crowd was a little big and most of them were waiting for their orders. I walk up and I was the only person waiting for a refill. Many employees were just standing there. Including Valetta right in front of me. A lady walks up to the counter and also wanting a refill. My cup was in clear sight. She decides to only get the other lady's refill and not mine. I had to walk in line to get a refill. I am very disappointed and dissatisfied with my experience at the location. I will not be considering going here again. I have been going to CFA for many years and my favorite place but I am not happy with the employees and negative atmosphere there!
Atmosphere: 1
Food: 5
Service: 1
I’m a mall employee and I make sure to place a mobile order 10 minutes before i go on break but everytime without fail they will still take literally forever even on days where barely anyone is there. Today there was 2 people in line and they both got their food before me and i waited 15 minutes.
Atmosphere: 1
Food: 5
Service: 1
Professional and courteous customer service.
Atmosphere: 5
Food: 5
Service: 5
One of the worst Chick-fil-as ever.... no one in front of me when I ordered. Even when after there were only like 3 people to order food the whole 15 MINUTES I was waiting on my order. Which tbh I usually wouldn't mind, but that's longer than even the lines I sit in their drive through at other locations.. Only For my order to be half wrong, and the fries I got were the fries that had been sitting stale in the window since before I walked up... tasted terrible, grease all over the place, kitchen staff was just chilling behind in the kitchen the whole time I stood their and their drinks tasted like it needed to be changed.
Atmosphere: 1
Food: 1
Service: 1
I asked for the honey roasted BBQ twice and didn't get even one that was suppose to with the club. That needs work.
Atmosphere: 1
Food: 1
Service: 1
Manager was rude. Our order was clearly wrong and she acted like she didn’t believe us. Then insinuated we were trying to get free food and we should throw away the incorrect order as she prepared a new one. Had an attitude the entire time. Did not meet the expectations of a traditional chick fil a and would not recommend.
Atmosphere: 1
Food: 3
Service: 1
Although I needed a replacement for wrong order day manager a women was not friendly at all for a Christian restaurant I was not treated fairly And didn't replacement my order.She should not be a manager This restaurant is on Battlefield Parkway ft oglethorpe
Atmosphere: 5
Food: 5
Service: 3
Food was nice and fresh. Employees were quite nice.
Restaurantji Recommends
I hate going to The Mall, but getting food from Chil-Fil-A here allows me to make sure the order is hot and fresh and my order is correct. I hate going through the lengthy drive-through line at local stores. No thanks. No one is nice at other locations, and my order is messed up. At least here I can order, check my food, grab it, and drive back to work!
Atmosphere: 4
Food: 5
Service: 4
Food was nice and fresh. Employees were quite nice.
Always good service and food despite how busy they get.
Atmosphere: 4
Food: 5
Service: 5
Food was good but it took forever. 20 minutes of waiting and my order wasn’t correct. Had to ask for the rest of my order.
Atmosphere: 3
Food: 4
Service: 1
Excellent food and service. Wonderful experience all around. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Dr Pepper, Spicy Chicken Sandwich